Fulfillment Specialist

Saltbox makes the hardest parts of running a small online business simple. Our workspaces transform into modern and flexible office spaces with warehouse suites, and all the perks needed to help small businesses grow. Our members run small to medium sized E-commerce businesses within a diverse group of industries including Fashion & Apparel, Health & Beauty, Entertainment, Electronics and Household Goods. You can help a small business local to your area! 

Saltbox Farmers Branch is seeking an experienced, high-energy Fulfillment Specialist who can successfully manage a fast-paced, high-volume workflow. This individual will be responsible for executing the complete fulfillment process-from locating inventory and accurately picking orders to packing, labeling, and preparing shipments for carrier pickup.

Because Saltbox supports multiple businesses with different products and fulfillment requirements, this role requires strong attention to detail, adaptability, ownership, and communication.

What We Offer?

We strongly value creating an environment where our employees are healthy and happy. Because of this, we are committed to generous benefits including:

• Health ben­e­fits for individual:
  • Den­tal and vision are cov­ered 100%
  • Med­ical is cov­ered 100% for two different plans (Aetna) or a tiny premium for PPO
• 401K Plan Options
• Company paid long and short term disability and life insurance
• Vacation time, sick time and paid holidays
• Paid parental leave
• Job training opportunities, learning and professional development budgets

The Role Consists of general day-to-day building operations and acting as a member of our Elastic Workforce (eForce).The eForce assists Members with a variety of tasks that will vary by member, industry and season. Responsibilities include:

• Manage the complete pick-and-pack process for multiple Saltbox members.
• Locate and accurately pick products based on order details and member-specific SOPs.
• Pack, label, and prepare orders for shipment.
• Process orders efficiently while maintaining accuracy and quality  standards
• Learn and follow different workflows, products, and shipping requirements for each member.
• Monitor order queues and prioritize work based on volume and shipping deadlines.
• Identify inventory discrepancies or process concerns and communicate them promptly.
• Maintain organized fulfillment workspaces and inventory areas.
• Work independently while communicating effectively with members and the Saltbox team.
• Support additional operational and member-service needs as required.

Requirements:

• Previous hands-on fulfillment or order-processing experience.
• Experience managing the full fulfillment lifecycle rather than performing only one step in a highly automated process.
• Demonstrated ability to work accurately in a high-volume, fast-paced environment.
• Strong communication, organization, and problem-solving skills.
• High level of initiative and the ability to work independently without constant direction.
• Ability to adapt quickly when priorities or order volume change.
• Reliable availability Monday through Friday during the required schedule.

Preferred Experience

The ideal candidate has fulfilled customer orders for a retailer, e-commerce business, small distribution operation, or similar environment where they were personally responsible for locating products and completing the entire pick, pack, label, and shipping process.

Experience limited to highly automated or single-function fulfillment environments, including roles where employees perform only one repetitive step of the process, may not provide the end-to-end experience needed for this position.

Ideal Candidate Profile

We are looking for someone who is:

• High-energy and comfortable staying active throughout the day.
• A self-starter who recognizes what needs to be done and takes ownership.
• Accurate and detail-oriented, even during high-volume periods.
• Comfortable balancing multiple member accounts and fulfillment processes.
• A strong communicator who asks questions, escalates concerns, and keeps the team informed.
• Dependable, adaptable, and committed to providing a strong member experience.

Are you ready to join a team that values your skills and experience? Saltbox is excited to offer an hourly position with a base pay range of $17hr to $19/hr, depending on your location. We understand that the cost of living varies across different geographic markets, and we want to ensure that our compensation reflects that. Please note that his role will work both Farmers Branch and Carrolton locations. 

If you're looking for an opportunity to grow and be valued as an hourly employee, we want to hear from you. Apply today and become a part of the Saltbox team!

If you're interested in learning more about Saltbox, check out our website, www.saltbox.com