{"id":1427646,"url":"https://alion.io/job/saltbox-warehouse-lead-3","title":"Warehouse Lead","company":{"id":687969,"name":"Saltbox","domain":"saltbox.com","url":"https://alion.io/company/saltbox","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-09-28T20:01:46Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-06T22:25:18Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Saltbox makes the hardest parts of running a small online business simple. Our workspaces bring together flexible warehouse suites, offices, and hands-on logistics support - all designed to help eCommerce entrepreneurs scale with confidence. Our members run businesses across Fashion & Apparel, Health & Beauty, Electronics, Household Goods, and more. When you join Saltbox, you're not just joining a company - you're helping real small business owners in your own backyard succeed.\nWe’re looking for a full-time Operations Lead to hold the day-to-day standard at one of our Saltbox locations. This isn’t a task-doer role - it’s a leader-in-motion role. You run the shift. You direct the team. You stay close to members. You’re the person who turns the systems and standards your Location Manager has built into reality, every open and every close.\nThe right person for this role is a hands-on operator with leadership instinct. You know how to get the work done yourself, and you know when the right move is to coach someone else through it. You don’t wait to be told something’s off - you catch it and you act.\nWhat we offer\nWe strongly value creating an environment where our employees are healthy and happy. Because of this, we are committed to generous benefits including:\nMedical coverage - 100% covered for two Aetna plans, or a low premium for PPO\nDental and vision covered at 100%\n401K plan options\nCompany-paid long-term and short-term disability and life insurance\nPaid holidays, vacation time, sick time, and paid parental leave\nLearning and professional development budget\nThe role\nThe Lead is the operator who keeps a Saltbox location running at standard every day. You don’t own the business-level outcomes - those sit with your Location Manager. You own the daily execution that makes those outcomes possible.\nThe best Leads run the day with judgment, not just urgency. You stay close to your team and your members, you hold the bar on how the building operates, and you know the difference between a moment that needs your hands and a moment that needs you to coach someone else through it. When your Location Manager is out of the building, the building doesn’t slip - because you’re in it.\nYou'll also be on the floor doing real work alongside the team - dock, receiving, services - but that floor time is intentional, not the whole job. It keeps you credible, connected, and aware of what's actually happening. The rest of your time is spent leading. \nThis role is based at our new Chicago, Elmhurst location, Saltbox's 13th, opening in late fall 2026. You'll be one of the first people in the building and will report to the Location Manager. Before there's a team to lead, you'll help build the space itself: assembling furniture, coordinating with vendors, and giving tours while the space is still taking shape. It's a ground-floor role in every sense.\nResponsibilities\nTeam leadership\nRun the day - open and close the location, deploy the team, and keep the building moving to Saltbox standard\nOwn the operational readiness of the building - cleanliness, safety, member-facing spaces, equipment checks, vendor coordination\nGives real-time feedback - doesn't let gaps accumulate, addresses issues directly with individuals\nOwn daily checklists and audits - don’t wait for something to break; catch it early\nKeep your Location Manager in the loop - flag what’s off early, bring solutions where you can, escalate where it needs authority\nDay-to-day floor work\nDirect the team in real time - set expectations for the shift, assign tasks, and hold the standard\nCoach in the moment - catch issues before they become patterns, and give feedback that makes people better\nTrain new team members and ensure they’re hitting the expected level of capability before operating on their own\nBe the first point of support for the team - the person they go to for day-to-day questions, blockers, and judgment calls\nMember support\nEngages with members on the floor every day - answers questions, solves problems, and escalates when it needs to go higher\nConducts tours and supports new member onboarding - makes sure the first experience is a good one\nOwns service onboarding and ongoing support-ensures members are effectively set up, understand how to use services, and are actively supported through early adoption and account management\nSteps in for higher-level member conversations when the LM needs a trusted partner\nOperational Enablement & Performance\nUse Pulse and reporting tools to audit team output, track service execution, and identify gaps in performance or consistency\nMonitor demand vs. capacity - understand service volume trends and flag when staffing or scheduling adjustments are needed\nEnsure systems are in place for service intake, execution, and completion - no work should live outside of a trackable workflow\nIdentify inefficiencies and recurring issues - drive process improvements at the root, not just the symptom\nSupport hiring, training, and staffing decisions based on operational needs and service demand\nTools & technology\nUse Saltbox’s operational tools every day - Pulse, scheduling systems, reporting platforms - so the shift runs on information, not guesswork\nSubmit daily reports accurately and on time - your Location Manager and market leadership rely on what you put in\nHelp your team adopt new tools as Saltbox rolls them out - model the behavior, set the expectation, and hold the bar\nWhat you bring\n2+ years leading a team in an operations, retail, hospitality, warehouse, or similar environment - you’ve run a shift and held a bar\nA leadership mindset - you get more satisfaction from a team that runs well than from doing all the work yourself\nComfort with physical, hands-on work - you'll be on the floor every day and that's part of the deal\nExperience in warehousing, fulfillment, retail, or a similar environment - you know how these operations work\nYou can switch gears quickly - one hour you're processing a shipment, the next you're walking a prospective member through the space\nStrong communicator - you give feedback directly, you keep the LM in the loop, and you don't let things fester\nComfortable with (or willing to learn) tools like Slack, Parsel, Shopify, or shipping platforms\nAbility to lift up to 50 lbs with reasonable accommodation\nAre you ready to join a team that values your skills and experience? Saltbox is excited to offer an hourly position with a base pay range of $21.25- $23 per hour, depending on your location. We understand that cost of living varies across our markets, and our compensation reflects that.\nIf you're looking for an opportunity to actually lead - not just do more - we want to hear from you. Apply today and become part of the Saltbox team.\nLearn more at www.saltbox.com","description_format":"text","description_chars":6776,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Industrial Real Estate"],"lifecycle":[{"event":"open","at":"2026-09-29T00:19:08Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":46,"reasons":["conf:1","win:early"],"computed_at":"2026-10-06T05:45:30Z"},"pay":{"stated_usd_annual":46000,"is_top_pay":false},"html_url":"https://alion.io/job/saltbox-warehouse-lead-3","json_url":"https://alion.io/job/saltbox-warehouse-lead-3.json","meta":{"generated_at":"2026-10-06T22:43:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3322,"day_limit":5000,"remaining_today":1678,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687969},"rest":"https://alion.io/mcp/rest/get_company?id=687969"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsaltbox-warehouse-lead-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsaltbox-warehouse-lead-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsaltbox-warehouse-lead-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/saltbox-warehouse-lead-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsaltbox-warehouse-lead-3"}]}