Data Center Technical Trainer

The role is based on-site in Barstow, TX, and candidates must relocate to

OR near BARSTOW, TX if not currently local.

This is not a remote position

Hours: Monday - Friday | Standard Business Hours | Flexibility to include evenings, weekends, and holidays

About Salute

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service.

As we continue to grow, we are seeking a dynamic and experienced Technical Trainer to join our team in Barstow, TX and drive our relationships with hyperscale clients to new heights.

Salute Benefits That Put You First

We know life doesn’t stop when work begins, that’s why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts-because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life’s unexpected moments

Position Summary

The Technical Trainer is responsible for developing, implementing, coordinating, and delivering comprehensive technical and operational training programs that support data center operations, employee development, client requirements, and regulatory compliance. This role partners closely with site leadership, subject matter experts, client representatives, and corporate stakeholders to ensure employees possess the technical knowledge, safety awareness, operational readiness, and certifications necessary to support mission-critical environments. The Technical Trainer oversees onboarding, recurring training, certification management, compliance tracking, and continuous improvement initiatives while fostering a culture of learning, safety, and operational excellence.

Primary Responsibilities

• Develop, implement, and maintain technical and operational training programs that support site readiness, employee development, and client requirements.
• Coordinate onboarding, orientation, and competency assessment programs for new employees.
• Develop and update training materials, lesson plans, assessments, and instructional content to ensure alignment with current technologies, procedures, safety standards, and industry best practices.
• Conduct and coordinate instructor-led, virtual, online, and hands-on technical training sessions.
• Collaborate with site leadership, department managers, and subject matter experts to identify skill gaps, training priorities, and workforce development opportunities.
• Customize training programs to meet operational, client, and organizational requirements.
• Evaluate training effectiveness through assessments, observations, performance metrics, and participant feedback, implementing continuous improvement initiatives as needed.
• Monitor, coordinate, document, and track employee participation and completion of required training programs.
• Maintain a comprehensive repository of training records, certifications, qualifications, and compliance documentation.
• Track certification renewal schedules and ensure timely completion of required recertifications and refresher training.
• Coordinate periodic reviews of compliance requirements and manage renewal processes with employees and external training providers.
• Ensure training programs meet or exceed applicable OSHA, NFPA, ASHRAE, Uptime Institute, client, local, state, and federal requirements.
• Serve as the primary liaison between site leadership, Salute corporate training teams, client representatives, and external training organizations.
• Collaborate with client training teams to align training calendars, compliance requirements, and operational priorities.
• Provide regular reporting and training metrics to site leadership and client stakeholders regarding completion rates, competency programs, compliance status, and certification tracking.
• Support internal audits, client reviews, lender audits, and site visits by maintaining organized and accurate training documentation.
• Provide technical coaching, guidance, and support to trainees while addressing questions and operational challenges.
• Stay informed on industry advancements, emerging technologies, and mission-critical best practices, incorporating relevant updates into training programs.
• Promote a culture of safety, continuous learning, operational excellence, and professional development.
• Foster strong team engagement while modeling Salute's culture, values, and commitment to excellence.

Required Qualifications, Skills, and Experience

• Bachelor's degree in Business Administration, Education, Engineering, Technical Training, or a related field; equivalent combinations of education and experience may be considered.
• 3+ years of experience developing, coordinating, and delivering technical training programs within data centers, mission-critical facilities, industrial operations, commissioning, or related technical environments.
• Knowledge of data center operations, mission-critical infrastructure, safety standards, and industry regulations including OSHA, NFPA, ASHRAE, and Uptime Institute standards.
• Experience maintaining certification programs, training records, competency frameworks, and compliance reporting systems.
• Experience developing training curricula, instructional materials, assessments, and competency evaluation programs.
• Proficiency with Learning Management Systems (LMS), training management systems, and reporting tools.
• Advanced proficiency with Microsoft Office Suite, including Excel, PowerPoint, Outlook, Teams, and SharePoint.
• Strong presentation, facilitation, communication, and organizational skills.
• Excellent customer service and stakeholder management abilities.
• Ability to collaborate effectively with cross-functional teams, technical personnel, leadership teams, clients, and external vendors.
• Strong analytical, problem-solving, and organizational skills.
• Ability to work independently with minimal supervision in a dynamic, fast-paced environment.
• Demonstrated understanding of mechanical, electrical, and critical facility infrastructure systems preferred.
• Experience working within mission-critical or data center environments preferred.

Physical Requirements

• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

Additional Accountabilities

• Foster a strong team culture focused on collaboration, accountability, and continuous improvement.
• Model exemplary professional development and lifelong learning.
• Maintain 100% adherence to Salute culture, policies, procedures, and best practices.
• Support operational goals while ensuring training initiatives align with client expectations and business objectives.

Site Location: We operate a 24-hour facility where work hours (shifts) are assigned as needed to ensure job functions are performed satisfactorily, compliance is maintained, and the company operates efficiently. Certain positions, as specified in your offer letter, may require working irregular hours, such as nights, weekends, overtime, alternating shifts, and under various conditions, including outdoor work during extreme weather and extreme environments.

This description does not cover all duties that may be required. Employees must follow any job-related instructions and perform other duties as assigned. Successful performance requires these necessary skills, aptitudes, and abilities.

Compensation & Benefits Disclosure

The base pay range for this role is $48.00 - 50.00 hourly. This range reflects a good faith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave. Final compensation will be determined by job related factors consistent with applicable law.

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits andprivileges of employment, please contact our Human Resources department at [email protected] for more information. (For recruiting specific questions, please contact [email protected].)