{"id":1728255,"url":"https://alion.io/job/same-day-water-heaters-dispatcher","title":"Dispatcher","company":{"id":687517,"name":"Same Day Water Heaters","domain":"samedaywaterheaters.com","url":"https://alion.io/company/samedaywaterheaters","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":79,"open_postings":6,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":85000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T22:57:21Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-11-11T14:10:11Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Join a fast-growing team where customer service, teamwork, and fun come first!\nWe’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.\nWhat You’ll Do\nReceive and dispatch service installation orders \nCoordinate with field teams, technicians, and subcontractors \nResolve customer inquiries and escalated issues \nSchedule and prioritize jobs based on urgency, skills, and location \nMaintain accurate logs, records, and communications \nSupport smooth operations and handle multiple tasks efficiently \nRequirements\nWhat We’re Looking For\nAvailability to work weekends, the schedule will be Saturday-Wednesday 9am-6pm\nExcellent communicator (oral and written) \nStrong multitasking and time management skills \nCalm under pressure with sound decision-making abilities \nProficient in basic computer use and data entry \nHigh School diploma or equivalent \nFlexibility to cover varying shift times is essential to meet operational needs.\nAbility to work overtime as needed\nBenefits\nWhy Join Us?\nStarting hourly pay $19.00\nBi-weekly pay + overtime opportunities \nPaid Time Off (PTO) \nBenefits- Medical, Dental, Vision, Life Insurance\nAdvancement opportunities \nCasual dress & comfortable office environment \nDiscretionary bonuses & incentives \nWe’re a small, tight-knit company that believes in working hard and making it fun. 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