{"id":2093900,"url":"https://alion.io/job/samsung-electronics-client-solutions-lead","title":"Client Solutions Lead","company":{"id":166,"name":"Samsung Electronics","domain":"samsung.com","url":"https://alion.io/company/samsung","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":160,"ghost_share":0,"stale_share":0.675,"repost_share":0.019,"time_to_fill_p50_days":29,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-08T16:01:20Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-11T22:44:31Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Position Summary\nWhy join our team?ESBO (European Service Business Organisation) is responsible for identifying, evaluating and determining new opportunities within the ever-growing CTV media industry, with the goal of creating scalable services and businesses on top of the global footprint of European Samsung Smart TVs.\nThe EU advertising team is working to create value for partners, advertisers, and agencies through its unique insights into content consumption in the shifting media landscape.\nThe Client Solutions team is responsible for delivering exceptional customer service for our advertising partners and helping to grow the client base for the Samsung Ads European business across all our ad products.\nRole and Responsibilities\nYour key responsibilities\n· Manage a team of Client Solutions Managers providing leadership and support, fostering a cohesive and collaborative team environment\n· Work with UK and International Agency Sales Leads to ensure the team are closely aligned with Sales Managers in driving revenue\n· Leverage communication and relationship-building skills to cultivate long-lasting & strategic partnerships with clients\n· Be a resource for sales, using an in-depth understanding of our data and capabilities to advise on campaign strategies, maximising the benefits of the Samsung Ads platform\n· Provide outstanding client service throughout the sales and post sales process managing each phase of every campaign efficiently and transparently, troubleshooting issues and keeping sales and the client updated\n· Using the wealth of data available to provide best in class post campaign analysis with insights, learnings, and recommendations, with the ultimate goal of driving revenue\nWhat we need for this role\nTo be successful, you will possess the following skills and attributes:\n· Management experience and a truly people centric approach\n· Experience in account management capacity at a media or technology company and knowledge of TV advertising, digital media, and/or advertising platforms.\n· Independent, self-starter; comfortable with ambiguity, and resilient. Able to work strategically.\n· Excellent communication skills, the ability to manage senior relationships internally and externally and a high level of comfort presenting campaign results to advertisers\n· Superior analytical skills to provide campaign insights to internal and external audiences\n· Strong PowerPoint & Excel skills\nWhat does success look like?\nTo succeed in this role, the candidate must be people centric, love delivering fantastic customer service, enjoying building relationships and be constantly striving to improve how we work. We are true team, always ready to step in and help out with time or knowledge. Hard work, humility and harmony sit at the core of everything we do.\nThe success of our business to date has been driven by our customer centric approach which is ultimately measured on campaign spend and repeat bookings. Much of this responsibility sits with the Client Solutions team, who should retain a key focus on driving revenue and retention.\nAs a relatively new division of Samsung, there is huge opportunity to effect change. The successful candidate will always be looking for ways to streamline our processes, improve efficiency and increase revenue.\nSkills and Qualifications\nBenefits of working at Samsung include\nHybrid working - 3 days in the office and 2 days at home per week\nBonus scheme linked to individual, team and company performance\nCar allowance\nPrivate medical - family cover\nIncome protection\nEnhanced pension contribution\nThree volunteering days each year\nFlexible benefit portal and contribution of £55 per month - including travel insurance, gym membership, season ticket loan, Tastecard, dental insurance and more\nHoliday - 25 days plus bank holidays and an additional day off for your birthday\nAccess to discounts on a wide range of Samsung products\nAccess to a discount shopping portal\nA note on equal opportunities\nWe are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html","description_format":"text","description_chars":4823,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Gym membership","Hybrid work"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Smartphones","Televisions","Semiconductor Manufacturing","Displays & Panel Technology"],"lifecycle":[{"event":"open","at":"2026-10-08T16:01:20Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/samsung-electronics-client-solutions-lead","json_url":"https://alion.io/job/samsung-electronics-client-solutions-lead.json","meta":{"generated_at":"2026-10-11T22:58:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13292,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":166},"rest":"https://alion.io/mcp/rest/get_company?id=166"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsamsung-electronics-client-solutions-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsamsung-electronics-client-solutions-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsamsung-electronics-client-solutions-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/samsung-electronics-client-solutions-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsamsung-electronics-client-solutions-lead"}]}