{"id":1931645,"url":"https://alion.io/job/samsung-electronics-client-solutions-manager-media-entertainment","title":"Client Solutions Manager, Media & Entertainment","company":{"id":166,"name":"Samsung Electronics","domain":"samsung.com","url":"https://alion.io/company/samsung","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":131,"ghost_share":0,"stale_share":0.626,"repost_share":0.023,"time_to_fill_p50_days":31,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":135000,"currency":"USD","period":"year","gross":null,"usd_annual":135000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false}],"status":"closed","first_seen_at":"2026-10-05T22:07:42Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-23T02:59:06Z","board_verified":false,"closed_at":"2026-10-23T02:59:06Z","days_open":17,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":17},"description":"Position Summary\nThe OpportunityWe’re growing our Customer Success team! Samsung Ads is looking for confident individuals to take on this strategic position dedicated to supporting the Sales team and driving direct impact towards quarterly revenue goals. He/she will partner with Sellers on key accounts & verticals to provide seamless end-to-end full support. Candidates should have prior experience focused on delivering excellent customer service, driving campaign performance and achieving a successful renewal rate. He/she must be able to demonstrate a strong knowledge of the advertising industry across digital & programmatic platforms.\nThe Customer Success Manager will be based in NY, and will report into the Manager, Customer Success within our Sales and Marketing division. If you're interested in joining a rapidly growing team working to build a unique, world-class advertising organization with a relentless focus on design and customer experience, you've come to the right place!\nRole and Responsibilities\nRole and Responsibilities\nAlign directly with Sales representatives to provide seamless account support, including but not limited to: RFP responses, media planning, post-sale kick-off and management of campaign insights & reports.\nDrive incremental sales revenue through the development of proactive upsell strategies, campaign performance analytics, and consultative selling.\nLead campaign kick-off meetings, manage launch timelines, and streamline communication on campaign updates, troubleshooting, optimization recommendations and final campaign review.\nCommunicate to internal teams across product and operations of upcoming campaigns, requirements and guidance on discussed KPIs. Build and scale AI-powered advertising campaigns using machine learning modeling to predict ad performance and automate optimization based on client goals.\nMaintain strong knowledge of Samsung Ads platform and offerings to serve as the “go-to” resource and drive upsell opportunities.\nProduce best practices and learnings based on campaign performance, and provide clients with recommendations to drive renewal business.\nCollaborate with Marketing team for custom ideation and marketing solutions, providing specific overview of client’s objectives and goals.\nEducate and guide new and existing clients on best practices, onboard new clients and proactively address areas where improvement is needed.\nUnderstand the larger financial picture and drive positive impact towards Samsung Ads’ annual sales growth.\nSkills and Qualifications\nSkills and Qualifications\n5+ years working in an organization that supports the Advertising Sales function specifically within the Account Management role\nProven track record of managing and expanding existing accounts through effective upselling, cross-selling, and relationship-building\nAttention to detail, ability to multitask and strong organizational skills required. Managed mobile and/or CTV user acquisition campaigns using MMP attribution measurement and reporting.\nExperience working directly with clients and can demonstrate ability to present during meetings\nDeep understanding of the digital advertising space, with knowledge of programmatic landscape\nBachelor’s degree required\nCompensation for this role for a candidate based in New York is expected to be between $110,000 - $135,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.\nRegular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.\n* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.\nAt Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.\n* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.\n Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process\nSamsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or  for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.","description_format":"text","description_chars":5346,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Smartphones","Televisions","Semiconductor Manufacturing","Displays & Panel Technology"],"lifecycle":[{"event":"open","at":"2026-10-05T22:07:42Z"},{"event":"close","at":"2026-10-23T02:59:06Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 132 · green card filings: 34","filings_12m":132,"filings_prev_12m":178,"green_card_filings_12m":34,"median_offered_wage_usd":166084,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":135000,"is_top_pay":true},"html_url":"https://alion.io/job/samsung-electronics-client-solutions-manager-media-entertainment","json_url":"https://alion.io/job/samsung-electronics-client-solutions-manager-media-entertainment.json","meta":{"generated_at":"2026-10-23T21:31:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3670,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":166},"rest":"https://alion.io/mcp/rest/get_company?id=166"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsamsung-electronics-client-solutions-manager-media-entertainment"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsamsung-electronics-client-solutions-manager-media-entertainment"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsamsung-electronics-client-solutions-manager-media-entertainment"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/samsung-electronics-client-solutions-manager-media-entertainment\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsamsung-electronics-client-solutions-manager-media-entertainment"}]}