{"id":162281,"url":"https://alion.io/job/samsung-electronics-manager-dtc-retailecomm-data-analytics","title":"Manager, DtC (Retail/Ecomm) Data Analytics","company":{"id":166,"name":"Samsung Electronics","domain":"samsung.com","url":"https://alion.io/company/samsung","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":130,"ghost_share":0.008,"stale_share":0.615,"repost_share":0.023,"time_to_fill_p50_days":34,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Derry, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":128000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":128000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C++","optional":false},{"name":"ETL/ELT","optional":false},{"name":"JavaScript","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-11-01T04:04:59Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":65},"description":"Position Summary\nAt Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people - they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.Did we catch your attention yet?\nIf you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...and have a ton of fun…. then please keep reading!\nOur Perks:\nFantastic employee discount on all Samsung products\nCompetitive Salary and Performance based incentive plan for all levels\nEmployer paid Medical and Dental coverage from day one\nGroup RRSP plan that helps you save for the future\nFree on-site gym to get your sweat on\nSubsidized Cafeteria; including free Starbucks coffee/latte machine\nTuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learning\nEmployee Referral program- we want great talent like you!\nVirtual Pet Care-to ensure the well-being and health of your beloved furry companions!\nAdditional Well Being Days for better work life-balance!\nPosition Summary:\nThe Manager, DtC Data Analytics reports to the Director, DtC Strategy & Planning and plays a pivotal role in driving data-driven decision-making for the Omnichannel (eStore and SES stores) business. The incumbent is responsible for monitoring, assessing, and deriving actionable insights from core KPIs (Sales & Profit, Marketing Performance, Site Performance, Partner Operational KPIs) to optimize performance and measure the impact of digital programs, products, and customer experiences. This role involves designing and implementing digital reporting frameworks, conducting in-depth analysis, and supporting the Senior Executive team and DtC teams across the organization.\nRole and Responsibilities\nEssential Duties and Responsibilities:\nDtC Data Analytics\nMonitor and analyze sales performance against targets and historical benchmarks.\nDesign and develop KPIs for eStore and SES stores.\nCreate and maintain tracking tools for Site Operations & Omnichannel KPIs (e.g., Visits, Conversion Rate, Bounce Rate, Average Order Value, Attach Rate, Reserve & Pick-Up, Cart Abandonment Rate).\nDevelop tracking tools for Partner KPIs (e.g., Transaction Processing, Shipping Lead Time, Fraud Rejections, Return Lead Time) and provide actionable insights.\nCollaborate with Marketing Managers to evaluate the effectiveness of digital marketing campaigns and recommend updates or optimizations.\nManage BI tools (e.g., Tableau) and extract performance data from Adobe Analytics and Google Analytics.\nSupport the development of Weekly, Monthly, and Annual revenue targets by SKU and contribute to mid-to-long-term eCommerce strategy.\nGenerate regular KPI reports for internal stakeholders and ad-hoc reports as needed.\neCommerce Digital Analytics\nMeasure and forecast the impact of digital engagement and product experience initiatives on the Canadian business.\nLeverage data analytics to identify optimization opportunities that drive revenue growth and performance improvements.\nCreate and deliver targeted presentations, dashboards, and data visualizations to surface key insights and recommendations for stakeholders.\nManage digital data handling and ETL operations from multiple data warehouses to conduct in-depth customer, website, and product analysis.\nOversee dashboards for digital product and customer insights teams to translate complex data into actionable insights.\nCollaborate with IT and business stakeholders to influence data-driven decision-making.\nDesign, implement, and maintain web analytics solutions/products; oversee web analytics projects.\nProvide automated hourly progress dashboards to leadership teams.\nConduct post-mortem analyses of key marketing events, campaign journeys, store fill changes, promo codes, and free shipping offers.\nTrack and share insights on web metrics (e.g., Visitors, Bounce Rate, Page Views, Session Duration, Top Traffic Sources).\nEnhance quantitative and qualitative analytics capabilities through new tools or processes.\nSkills and Qualifications\nRequirements:\nEducation:\nBachelor’s degree in Business, Statistics, Engineering, or a related quantitative field (or equivalent experience in retail/consumer electronics).\nKnowledge:\nBilingual proficiency in Korean (oral and written) is an asset.\nExpertise in SQL, R, Python, C++, Excel (VBA scripting, Macros, Pivot Tables), and PowerPoint with experience in Online Analytical Processing (e.g., Tableau or Power BI).\nProficiency in Adobe Analytics, Google Analytics, Google Search Console, or equivalent tools.\nExperience with competitive benchmarking tools (e.g., Gartner, Similarweb).\nStrong analytical skills with the ability to understand user flow, define custom metrics, and develop hypotheses to identify opportunities.\nExceptional organizational and planning skills with a keen attention to detail.\nHighly developed communication and interpersonal skills to build relationships across all organizational levels.\nSelf-motivated with the ability to prioritize tasks independently.\nProven ability to work effectively in a team environment.\nUnderstanding of SEO/SEM, Digital Advertising, and eCommerce business metrics is an asset.\nKnowledge of CMS platforms and eCommerce websites is preferred.\nDemonstrated people management skills.\nStrong project management skills with experience in agile process management.\nExperience:\n5-7 years of hands-on experience with search engine marketing (Google Ads), website analytics platforms (Google Analytics), and brand analysis techniques (upper funnel analysis).\nExperience overseeing analytics frameworks and leading analysis/insight initiatives.\nProven ability to translate data insights into business insights by collaborating with cross-functional teams.\nDemonstrated analytical background in marketing analytics, financial modeling, or statistical analysis.\nExperience using SQL to extract and manipulate data or programming/scripting languages (R, Python, C++).\nAbility to analyze large datasets and derive actionable insights.\nAdvanced proficiency in modern web technologies (HTML, CSS, JavaScript) with knowledge of browser dependencies and cross-platform issues.\nExperience in the consumer electronics industry is an asset.\nThe salary range for this role is expected to be between $93,000to $128,000and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience. This posting is for a current job vacancy.\nThe total rewards package for a Regular Full-Time employee may include a variable incentive, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.\nSamsung is an equal employment opportunity employer.\nSamsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.\nWe thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.\nPlease note that we reserve the right to remove or modify job postings at any time.\n#LI-DJ1\n#LI-Onsite\n#INDM\n* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.","description_format":"text","description_chars":8045,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Korean","level":"Advanced (C1)","optional":false}]},"benefits":["Cafeteria"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Televisions","Semiconductor Manufacturing","Displays & Panel Technology"],"lifecycle":[{"event":"open","at":"2026-08-28T00:00:00Z"},{"event":"close","at":"2026-10-02T08:05:43Z"},{"event":"reopen","at":"2026-10-09T20:55:01Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"evidence":"Positions approved through LMIA in 12 months: 4","filings_12m":4,"filings_prev_12m":1,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream","cap_exempt":false,"checked_at":"2026-10-03T21:10:52+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":2}],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.478,"p_room":0.36,"age_days":65,"expected_fill_days":34,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":128000,"is_top_pay":true},"html_url":"https://alion.io/job/samsung-electronics-manager-dtc-retailecomm-data-analytics","json_url":"https://alion.io/job/samsung-electronics-manager-dtc-retailecomm-data-analytics.json","meta":{"generated_at":"2026-11-01T14:11:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21844,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":166},"rest":"https://alion.io/mcp/rest/get_company?id=166"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsamsung-electronics-manager-dtc-retailecomm-data-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsamsung-electronics-manager-dtc-retailecomm-data-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsamsung-electronics-manager-dtc-retailecomm-data-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/samsung-electronics-manager-dtc-retailecomm-data-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsamsung-electronics-manager-dtc-retailecomm-data-analytics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":162281}},{"tool":"search_jobs","arguments":{"company":"samsung.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":162281},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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