{"id":3770298,"url":"https://alion.io/job/samsung-sds-america-windows-systems-engineer","title":"Windows Systems Engineer","company":{"id":4879,"name":"Samsung SDS America","domain":"samsungsds.com","url":"https://alion.io/company/samsung-sds-america","size_band":"201-500","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plano, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DNS","optional":false},{"name":"ITIL","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"VMWare","optional":true}],"status":"live","first_seen_at":"2026-11-04T21:24:03Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-14T22:47:18Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Samsung SDS America is the North American technology and digital transformation arm of Samsung SDS, a global leader in IT services, cloud, artificial intelligence, enterprise platforms, cybersecurity, and logistics solutions. We partner closely with Samsung’s industry-leading businesses-including Samsung Electronics, Samsung Semiconductor, Samsung Display, and Samsung Research-to design, implement, and support innovative technology solutions that accelerate business performance.\nIn addition to supporting Samsung affiliates, Samsung SDS America works with enterprise customers across a wide range of industries, helping organizations modernize their technology ecosystems through cloud transformation, data management, cybersecurity, AI, enterprise applications, and digital innovation. Our teams combine deep technical expertise with a collaborative, customer-focused approach to deliver secure, scalable, and business-critical solutions.\nPosition Summary\nWe are seeking a Senior Microsoft Exchange and Active Directory Engineer to design, implement, maintain, and optimize enterprise messaging and directory services to ensure secure, highly available, and reliable operations. This role is responsible for managing Microsoft Exchange environments, Database Availability Groups (DAGs), mail flow, replication, backup and recovery, Active Directory infrastructure, Group Policy, and DNS services. The ideal candidate will have extensive experience with Exchange Server, Windows Server, advanced PowerShell scripting, and enterprise email archiving solutions, including Enterprise Vault and Barracuda Message Archiver. This engineer will provide Tier 3 technical support, troubleshoot complex infrastructure issues, manage patching and upgrades, and collaborate with business and technical teams to improve system performance, security, and operational efficiency. The position requires strong troubleshooting and networking expertise, adherence to ITIL change management practices, thorough documentation, and participation in a 24/7 on-call rotation.\nResponsibilities\nDesign, implement, document, test, troubleshoot and deploy IT system solutions related to Exchange (Exchange 2013/2016/2019/SE)\nDesign and configure MS Exchange infrastructure to maintain a stable, secure and highly available Exchange email environment.\nMaintain, monitor, and configure DAG Databases, Replication, Backup & Restore, Free/Busy, Address Book Policies, Mail Flow, Exchange Certificate.\nMaintain and update Active Directory DNS.\nDeploy, and manage Microsoft Active Directory forests, Domains, and Active Directory Certificate Services.\nConfigure and maintain Group Policies.\nTroubleshoot Active Directory replication issues and logon issues.\nMaintain and support Email archives for end users and compliance.\nProvide tier 3 end user support.\nWork with business clients to evaluate, streamline, and improve current systems, processes, and workflow. \nMaintain and develop documentation.\nOwn processes related to, and supporting, Email Archiving & Patch Management. \nRecommend, design, and plan upgrades and system improvements. \nParticipate in on call rotation providing 24x7 uptime & support.\nRequirements\n8-10 years’ experience as a Windows system administrator and Active Directory/Exchange engineer.\nExperience in Planning, installation, configuration, and troubleshooting of Microsoft Exchange and Active Directory environments. \nExperience with Email Archiving Systems, Barracuda Message archiver, Enterprise Vault, Exchange Native Archiving. \nAbility to configure, troubleshoot, and manage Enterprise Vault Email Archiving Solutions. \nAdvanced PowerShell scripting skills. \nAbility to troubleshoot at an advanced and high level of end-to-end MS Exchange environments. \nExperience with Windows Server 2012, 2016, 2019, 2022, and Windows desktops. \nAbility to use and implement monitoring tools, patch tools, and application management tools.\nAbility to recommend upgrades, refreshes, and improvements to system infrastructure.\nStrong understanding of networking especially in relation to MS Exchange.\nStrong knowledge of ITIL Change Management Process. \nNice to Have\nExperience with Remote Desktop Server is a plus. \nStrong Communication skills both verbal and written.\nAbility to work in a team as well as independently. \nKnowledge of change management process. \nExperience with VMWare VCenter and ESXI\nExperience with IDRAC.\nBenefits\nSamsung SDSA offers a competitive salary, and a comprehensive suite of programs to support our employees:\nTop-notch medical, dental, vision and prescription coverage\nWellness program\nParental leave\n401K match and savings plan\nFlexible spending accounts\nLife insurance\nPaid Holidays\nPaid Time off\nAdditional benefits\nSamsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.\nWe are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. 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