{"id":1919780,"url":"https://alion.io/job/samuel-manager-inside-sales","title":"Manager, Inside Sales","company":{"id":2355398,"name":"Samuel, Son & Co.","domain":"samuel.com","url":"https://alion.io/company/samuel-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":18,"ghost_share":0,"stale_share":0.944,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Marshfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":157000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4349},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-31T18:21:23Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-10-27T15:29:36Z","board_verified":true,"closed_at":null,"days_open":88,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":88},"description":"Key Responsibilities\nLead, coach, mentor, and develop the Inside Sales team while fostering a culture of accountability, collaboration, and continuous improvement.\nPartner with the General Manager to execute commercial strategies that support branch growth, profitability, and customer retention.\nSupport Outside Sales Representatives through account strategy, quoting, pricing, customer service, and business development initiatives.\nReview sales performance, bookings, margins, inventory movement, forecasting, and customer trends to identify opportunities and risks.\nDrive proactive inventory management by partnering with purchasing and operations to improve inventory turns and reduce aged inventory.\nDevelop strong relationships with key customers and assist with strategic account planning, customer issue resolution, and retention efforts.\nCollaborate with operations to improve communication, delivery performance, customer satisfaction, and overall branch execution.\nEnsure accurate and timely quoting, order processing, and customer follow-up while maintaining a high level of customer service.\nCoach team members through performance feedback, training, career development, and succession planning.\nIdentify opportunities to improve processes, leverage technology, and increase team efficiency.\nSupport hiring, onboarding, and development of future sales talent.\nServe as a leader during organizational change by promoting collaboration, communication, and operational excellence.\nMonitor market trends, competitive activity, supplier changes, and customer needs to support business planning.\nPerform additional leadership responsibilities as assigned.\nQualifications\nBachelor's degree in Business or related field preferred.\n5+ years of experience in metals distribution, manufacturing, industrial sales, or a related commercial environment.\nPrior leadership experience preferred.\nDemonstrated ability to coach, influence, and develop employees.\nStrong business acumen with an understanding of sales, customer service, inventory management, pricing, and profitability.\nExcellent communication and relationship-building skills.\nAbility to analyze data and make sound business decisions.\nStrong organizational and problem-solving skills.\nProficient with Microsoft Office and ERP systems (AS400 experience preferred).\nAbility to travel occasionally as needed.\nPreferred Characteristics\nCustomer-focused leader with a continuous improvement mindset.\nStrong collaborator who builds partnerships across departments.\nComfortable balancing strategic thinking with day-to-day execution.\nDemonstrated ability to lead through change.\nInterested in long-term business growth and developing future talent.\nSAMSA","description_format":"text","description_chars":2710,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-05T17:44:05Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long 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