{"id":3656144,"url":"https://alion.io/job/samuel-son-co-representative-inside-sales","title":"Representative, Inside Sales","company":{"id":2355398,"name":"Samuel, Son & Co.","domain":"samuel.com","url":"https://alion.io/company/samuel-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":20,"ghost_share":0,"stale_share":0.9,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amherst, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":63402,"max":75327,"currency":"USD","period":"year","gross":null,"usd_annual":75327},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-11-02T20:59:53Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T11:15:16Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"If you're looking for a rewarding career opportunity with a family run, industry leading organization, bring your experience and motivated attitude to Samuel, Son & Co.\nWe are seeking an Inside Sales Representative to join our Prepaint team in Williamsville, NY.\nIf you think you have what it takes to become part of our team, contact us today.\nHere are some of what we have to offer:\nCompetitive compensation\nPaid vacation and an annual bonus\nHealth, dental and vision insurance\n401K plan with company match\nOpportunity for stability and career growth \nThe Inside Sales Representative is responsible for providing pricing for quotes and arranging the orders based on Samuel’s customers’ requests in a timely manner. The ISR always applies resourcefulness and strong attention to detail while converting inquiries into orders while developing good relationships with both suppliers and customers.\nRESPONSIBILITIES:\nMonitor inventory and discuss upcoming requirements with any contract or hold and release programs with current or new accounts developed.\nMake the prompt turnaround of quotes a priority.\nSpeak to customers about developments and events (e.g. new / discontinuing products, increases or decreases in manufacturing activity, etc.) that could impact our business and share this information with the sales team.\nActively seek new business from current customers as well as potential new customers.\nEstablish and maintain good day-to-day working relationships with customer contacts.\nWrite up all orders promptly as received, ensuring the accuracy of all relevant details (e.g. specifications, processing requirements, shipping and handling, etc.).\nMonitor the status of customers’ orders and intervene as required to ensure on-time delivery.\nContact customers to inform them as soon as it is determined that their order will be late or incomplete and work with them to minimize the consequences of the service breakdown.\nBe an advocate for the customer in dealings with various departments such as Credit, Production, Operations, Shipping and Purchasing.\nIdentify and develop new market growth opportunities through cold calls, online research, and utilizing inter-company resources.\nPerform all duties in a manner that is consistent with principles outlined in Samuel’s Customer Bill of Rights.\nSupport and assist with customer satisfaction surveys\nMaintain the appropriate gross margin performance expected in all accounts\nTake all relevant cost factors into consideration when developing quotes and ensure that quoted prices will be sufficient to deliver expected gross margins (e.g. shipping costs, handling costs etc.)\nReview the profit performance of accounts on a regular basis and look for ways to improve. (e.g. material utilization, processing set-ups, freight, etc.)\nTake personal accountability for the inventory position and performance of accounts.\nEnsure Special Purchase Requisitions are placed as required to meet customer needs with consideration to customer usage patterns and economic order quantities.\nReview the total in-stock and on order position of accounts to anticipate potential excess and aged inventory issues.\nOther related duties as assigned\nQUALIFICATIONS:\nUniversity / College education in Business or 1 to 3 years of related experience with inside sales.\nExperience in metals is a plus.\nEffective time management skills, ability to prioritize, able to work as a member of a team\nStrong written and oral communication skills\nDemonstrated Proficiency in Microsoft Office applications including Excel, Word, Microsoft Outlook, and relevant business systems\nPrevious interaction and experience with customers\nDrive, determination and ability to work both independently with little direction and as part of a team.\nThe base salary range for this position is $63,402 - $75,327 per year (USD). The posted range reflects the expected base salary for this position. Actual base salary will be determined based on factors such as geographic location, skills, education, and experience, as well as internal equity considerations. Offers are typically made within the range and not at the top of the range to support growth and progression. This position is eligible to participate in a short-term incentive plan. Incentive awards, if any, are based on business and individual performance and are not guaranteed.\nEqual Opportunity Employer\nE-Verify Employer","description_format":"text","description_chars":4391,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Growth opportunities","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Metals & Metallurgy"],"lifecycle":[{"event":"open","at":"2026-11-03T01:54:09Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2 · green card filings: 1","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":1,"median_offered_wage_usd":140833,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":5,"expected_fill_days":31,"reasons":["conf:8","stale_co","win:early","comp:junior,brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":75327,"is_top_pay":false},"html_url":"https://alion.io/job/samuel-son-co-representative-inside-sales","json_url":"https://alion.io/job/samuel-son-co-representative-inside-sales.json","meta":{"generated_at":"2026-11-08T19:23:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40501,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2355398},"rest":"https://alion.io/mcp/rest/get_company?id=2355398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsamuel-son-co-representative-inside-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsamuel-son-co-representative-inside-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsamuel-son-co-representative-inside-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/samuel-son-co-representative-inside-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsamuel-son-co-representative-inside-sales"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3656144}},{"tool":"search_jobs","arguments":{"company":"samuel.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3656144},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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