Admin & HR Lead / Office Lead

We are looking for a proactive, well-organized Admin & HR Lead/Office Lead to join our team at San3a Tech. In this role, you will own the day-to-day running of our workplace and lead the administration and reception team, while also overseeing core HR operations. You will keep our offices and workshop spaces running smoothly, so our teams can focus on delivering their best work.

The ideal candidate is hands-on and detail-oriented, comfortable managing vendors, budgets, and logistics, and able to lead a support team with professionalism and ownership. You bring a welcoming, customer-facing presence, and you care about people and enjoy contributing to a positive workplace culture.

Office & Administration Responsibilities:

• Lead and supervise the admin and reception team to ensure smooth, reliable daily operations
• Oversee reception and front-desk operations, including scheduling and supervising reception staff, to ensure a professional and welcoming first impression for visitors, partners, and participants
• Manage visitor flow, incoming calls and correspondence, deliveries, and meeting room bookings
• Cover the reception desk when needed, such as during absences, peak periods, or events, to ensure uninterrupted front-desk service
• Manage office facilities, maintenance, cleaning, security, and workspace organization
• Oversee procurement, office supplies, and inventory, and manage vendor and supplier relationships
• Track administrative budgets and expenses, and negotiate and renew service contracts (rent, utilities, internet, maintenance, etc.)
• Maintain asset registers for equipment and furniture
• Ensure a safe, organized, and efficient workplace, including health and safety procedures
• Coordinate administrative support across departments, including travel, accommodation, meeting logistics, and event setup
• Handle official documentation, licenses, permits, and government and administrative correspondence
• Develop and monitor administrative processes and ensure alignment with company policies and operational standards
• Provide guidance and direction to the admin and reception team, stepping in hands-on when business needs require

HR Responsibilities:

• Serve as the primary point of contact for HR-related queries
• Oversee payroll, benefits administration (medical and social insurance, etc.), attendance, and leave management, ensuring compliance with labor laws
• Maintain HR policies, handbooks, systems, and employee records
• Manage end-to-end recruitment, from sourcing to onboarding
• Support employee relations, conflict resolution, and performance management processes
• Run employee satisfaction surveys and recommend actionable improvements
• Lead engagement initiatives, recognition programs, and team-building activities that reflect San3a Tech's values
• Identify training needs and coordinate learning and development programs

Requirements

• Proven (minimum of 3 years) experience in office management or administration, ideally with team supervision
• Strong organizational, multitasking, and vendor-negotiation skills
• Professional, customer-facing presence, with comfort handling front-desk duties and a high standard of hospitality
• Working knowledge of Egyptian labor law and HR fundamentals
• Proficiency with office tools and HR/admin systems
• Excellent communication in Arabic and English

Benefits

Social and medical insurance.

Hybrid working Mode & Flexible working hours

Collaborative and inclusive work environment.

Professional development and growth opportunities.