{"id":717350,"url":"https://alion.io/job/sanabil-customer-success-sales-associate","title":"Customer Success & Sales Associate","company":{"id":686936,"name":"Sanabil Studio","domain":"sanabil.studio","url":"https://alion.io/company/sanabil","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"A","score":90,"open_postings":11,"ghost_share":0,"stale_share":0.182,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-08-17T08:34:12Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-11-04T09:55:58Z","board_verified":true,"closed_at":null,"days_open":79,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":78},"description":"Sanabil Studio is a venture builder that blends industry expertise, technology, and startup know-how to turn bold ideas into real businesses. We take concepts from zero to launch, and when a venture proves its potential, we back it with seed funding and hands-on support to help it scale.\nAt Revie, we believe great design combines technology with human understanding. We use smart tools to simplify the interior design and execution process, but what truly sets us apart is our attention to detail and focus on each client's needs.\nWe are an interior design and execution company in Riyadh, helping you transform your space from concept to reality, from planning and design to execution and furnishing. Our team of interior designers and contractors ensures high-quality delivery at every stage, with a clear and structured experience from start to finish.\nAbout the Role\nWe're looking for a highly proactive, customer-focused Customer Success & Sales Associate to support our Interior Design team throughout the sales journey.\nThis role is responsible for building strong relationships with customers, following up after proposals and negotiations, increasing conversion rates, and identifying upselling opportunities. You'll work closely with our designers, CX, and marketing teams to ensure every qualified customer receives an exceptional experience from the first conversation until the project is signed.\nTHE ROLE: What you'll own here.\nOwn customer follow-ups after proposals and negotiations.\n\nBuild strong relationships with customers and become their primary point of contact throughout the sales journey.\n\nUnderstand customer concerns, answer questions, and confidently handle objections.\n\nConvert qualified opportunities into signed projects.\n\nIdentify upselling opportunities and maximize project value.\n\nJoin meetings with Interior Designers and occasionally lead customer meetings when needed.\n\nQualify new inbound leads when required.\n\nWork closely with the Design, CX, and Marketing teams to ensure smooth communication and handovers\n\nKeep all customer interactions updated in the CRM.\n\nMeet sales and conversion targets while delivering an outstanding customer experience.\n\nTHE PROFILE: You're probably a fit if...\nYou have excellent spoken and written English and Arabic; strong communication in both languages is essential.\n\nYou are a confident communicator who enjoys speaking with customers over calls, WhatsApp, and video meetings.\n\nYou have a strong sales mindset with proven experience in objection handling, negotiation, and upselling.\n\nYou naturally build trust and long-term relationships with customers.\n\nYou are a collaborative team player who communicates proactively and enjoys working cross-functionally.\n\nYou are a quick learner who can become independent with new tools and processes.\n\nYou are highly organized, with strong follow-up skills and attention to detail.\n\nYou are comfortable using CRMs and digital tools.\nBonus: 2+ years in Sales, Customer Success, Account Management, or Business Development; experience in high-value or consultative sales; experience in Interior Design, Architecture, Furniture, Real Estate, or Home Improvement is a plus.\n\nWHAT SUCCESS LOOKS LIKE: Within the first few months, you'll...\nBuild strong relationships with customers and designers.\n\nFollow up consistently and professionally.\n\nImprove proposal-to-sign conversion rates.\n\nIdentify and close upsell opportunities.\n\nWork independently with minimal supervision.\n\nBe recognized as someone who communicates well across teams and contributes positively to the company culture.","description_format":"text","description_chars":3599,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Angel Networks & Startup Accelerators"],"lifecycle":[{"event":"open","at":"2026-09-11T06:26:40Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.726,"p_room":0.44,"age_days":78,"expected_fill_days":67,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/sanabil-customer-success-sales-associate","json_url":"https://alion.io/job/sanabil-customer-success-sales-associate.json","meta":{"generated_at":"2026-11-04T15:11:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23081,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686936},"rest":"https://alion.io/mcp/rest/get_company?id=686936"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsanabil-customer-success-sales-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsanabil-customer-success-sales-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsanabil-customer-success-sales-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sanabil-customer-success-sales-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsanabil-customer-success-sales-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":717350}},{"tool":"search_jobs","arguments":{"company":"sanabil.studio","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":717350},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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