{"id":2342859,"url":"https://alion.io/job/sanctuary-bank-concierge","title":"Bank Concierge","company":{"id":1880496,"name":"Sanctuary","domain":"sanctuary.co.uk","url":"https://alion.io/company/sanctuary-co-uk","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hartlepool, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":12,"max":null,"currency":"GBP","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T02:01:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-13T02:48:59Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.\nBank Concierge\nRose House, 63 Blakestock Terrace, Hartlepool, TS25 5QW\n£12.90 per hour\nHours as and when required\nBe the smile that feels like home\nWe’re proud to be recognised as the 2025 Housing with Care Employer of the Year - and we’re excited to welcome a new Bank Concierge to our vibrant Ofsted-registered young people service at Rose House, 63 Blakestock Terrace, Hartlepool, TS25 5QW.\nYou’ll be part of a compassionate, community-focused team supporting young people, that puts people first - every single day. As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.\nSanctuary Supported Living is committed to safeguarding and promoting the welfare of everyone that we support and care for, and we expect all colleagues and volunteers to share this commitment. All appointments are made subject to satisfactory Disclosure and Barring Service, qualification, and other pre-employment checks. Please note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once your employment has commenced.\nYour role\nWelcome customers and direct queries as the first point of contact\nBuild positive relationships and support customers to develop life skills\nRespond calmly to emergencies or challenging situations\nHelp organise and run occasional social activities\nCarry out basic health and safety checks and maintain security\nYour skills\nExperience supporting young people or vulnerable adults\nAbility to stay composed in challenging situations\nGood communication skills\nConfident using IT systems\nYour rewards\nA variety of online discounts and rewards from major retailers\nHealth and well-being plans\nA wide range of learning and development opportunities\nSome rewards are subject to a qualifying period or other criteria - visit our website for more information.\nReady to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.\nBefore you apply\nAs part of your application, you must upload a cover letter alongside your CV. Applications without a cover letter may not be considered. Your cover letter should: explain your motivations for working with young people, and outline why you are interested in this specific role.\nWe can only accept applications from individuals with the right to work in the UK.\nInternal candidates should apply via their internal careers account.\nWe may close this advert early, so please apply as soon as possible.\nInclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.\nWe work closely with the Home Office in order to prevent illegal working.\nAn enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.\nSanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.","description_format":"text","description_chars":3873,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Home office"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Nursing Homes & Long-Term Care","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-12T11:39:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-14T06:20:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.757,"p_room":1,"age_days":5,"expected_fill_days":16,"reasons":["conf:27","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/sanctuary-bank-concierge","json_url":"https://alion.io/job/sanctuary-bank-concierge.json","meta":{"generated_at":"2026-10-14T13:55:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17042,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1880496},"rest":"https://alion.io/mcp/rest/get_company?id=1880496"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsanctuary-bank-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsanctuary-bank-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsanctuary-bank-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sanctuary-bank-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsanctuary-bank-concierge"}]}