{"id":3683427,"url":"https://alion.io/job/sanctuary-local-service-manager-2","title":"Local Service Manager","company":{"id":1880496,"name":"Sanctuary","domain":"sanctuary.co.uk","url":"https://alion.io/company/sanctuary-co-uk","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":97,"open_postings":19,"ghost_share":0,"stale_share":0.316,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-20T00:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-10T06:13:29Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.\nLocal Service Manager - Mental Health Supported Living Services\nPark Lodge, 251 Victoria Park Road, London E9 7BQ\n£42,342 Rising to £44,573 per year after 12 months service\nContracted 37.5 hours per week\nLead with purpose, inspire independence\nWe’re proud to be recognised as the 2025 Housing with Care Employer of the Year - and we’re excited to welcome a new Local Service Manager to our vibrant disability service at Park Lodge, 251 Victoria Park Road, London E9 7BQ.\nYou’ll be part of a compassionate, community-focused team supporting people with Mental Health, that puts people first - every single day. #BeYourBest is more than a hashtag - it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.\nAs a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.\nWe are excited to be launching a new supported living service for individuals with mental health needs and are looking for a passionate and experienced manager to lead and shape this service from the outset.\nAbout the role:\nAs the Local Service Manager, you will be responsible for the overall management and development of the service, ensuring high-quality, person-centred support that promotes independence, recovery, and wellbeing. You will lead a team of support staff, maintain compliance with regulatory standards, and build strong relationships with stakeholders.\nKey responsibilities:\nProvide strong, values-led leadership to the service team\nEnsure delivery of safe, effective, and person-centred support\nOversee support planning, risk management, and service user outcomes\nMaintain compliance with relevant legislation\nManage staffing, recruitment, training, and performance\nWork collaboratively with healthcare professionals, families, and external partners\nAbout you:\nWe are looking for an enthusiastic and driven individual who is committed to delivering high-quality mental health support.\nEssential:\nMinimum of 12 months’ experience in managing Housing & Mental Health\nExcellent understanding of acute mental health conditions and recovery-focused approaches\nStrong leadership, organisational, and communication skills\nHousing management experience\nAbility to manage teams and drive service quality\nKnowledge of safeguarding, risk management, and regulatory requirements\nDesirable:\nQualification or background as a Mental Health Practitioner (e.g. RMN, Social Worker, OT)\nAre you ready to be your best?\nBrilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you:\nAt least 25 days paid holiday, rising to 30 days after 5 years’ service (plus public holidays) pro rata\nOpportunity to shape a brand-new service\nSupportive senior leadership and development opportunities\nCompetitive salary and benefits package\nOngoing training and professional development\nA pension scheme with employer contributions\nA variety of online discounts and rewards from major retailers\nHealth and well-being plans\nLife assurance\nFamily friendly arrangements, including opportunities for flexible working\nTax efficient savings through our Cycle to Work scheme\nA wide range of learning and development opportunities\nPlease note: If you have lived or worked overseas, you may be required to provide an overseas police check. Any costs incurred for this will be reimbursed once employment has commenced.\nWe are only currently accepting applications from those with the right to work in the UK.\nIf you are applying internally, don't forget to use your internal careers account to submit your application.\nWe might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.\nInclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.\nWe work closely with the Home Office in order to prevent illegal working.\nAn enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.\nSanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.","description_format":"text","description_chars":5291,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Home office","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Nursing Homes & Long-Term Care","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-03T13:58:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.696,"p_room":0.55,"age_days":21,"expected_fill_days":17,"reasons":["conf:0","wave","velocity","win:tail","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/sanctuary-local-service-manager-2","json_url":"https://alion.io/job/sanctuary-local-service-manager-2.json","meta":{"generated_at":"2026-11-10T07:20:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17110,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1880496},"rest":"https://alion.io/mcp/rest/get_company?id=1880496"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsanctuary-local-service-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsanctuary-local-service-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsanctuary-local-service-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sanctuary-local-service-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsanctuary-local-service-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3683427}},{"tool":"search_jobs","arguments":{"company":"sanctuary.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3683427},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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