{"id":3974802,"url":"https://alion.io/job/sanctuary-local-service-manager-3","title":"Local Service Manager","company":{"id":1880496,"name":"Sanctuary","domain":"sanctuary.co.uk","url":"https://alion.io/company/sanctuary-co-uk","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":97,"open_postings":19,"ghost_share":0,"stale_share":0.316,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T17:39:19Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T06:13:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.\nLocal Service Manager\nMaple Court, Waddelow Road, Waterbeach, Cambridge, Cambridgeshire, CB25 9GF\n£42,354.00 rising to £44,577.00 per year after 12 months’ service\n37.5 Hours per week\nLead with purpose, inspire independence\nWe’re proud to be recognised as the 2025 Housing with Care Employer of the Year - and we’re excited to welcome a new Local Service Manager to our vibrant homelessness service at Maple Court, Waddelow Road, Waterbeach, Cambridge, Cambridgeshire, CB25 9GF.\nYou’ll be part of a compassionate, community-focused team supporting people experiencing homelessness, that puts people first - every single day. #BeYourBest is more than a hashtag - it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.\nAs a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.\nAbout the Role\nThe Local Service Manager position in Cambridgeshire is a unique and dynamic role, working across multiple services that provide temporary accommodation for both East and South Cambridgeshire District Councils.\nThis is a fast-paced role that requires someone who can:\nThink on their feet and adopt a solution-focused approach.\nWork collaboratively with multiple agencies to achieve the best outcomes for\ncustomers.\nIn addition to managing temporary accommodation, you will also oversee several housing management-only units, where third-party providers deliver support to some of our most vulnerable customers.\nTo succeed in this role, you will need:\nStrong leadership skills to manage a small but effective team.\nThe ability to build positive relationships with third-party providers and local authorities.\nA sound understanding of safeguarding principles.\nKnowledge of KPIs and the importance of supporting customers to maintain their accommodation.\nExcellent problem-solving and communication skills.\nThe Role of Local Service Manager Includes:\nLeading the overall delivery of the service through team management and liaison with the Area Service Manager\nDeveloping and maintaining relationships with partners, key stakeholders, and external agencies\nOverseeing service delivery and ensuring compliance with KPIs\nManaging the service’s financial performance and budget\nRecruiting, managing, and developing staff\nEnsuring flexibility around working hours to meet service needs\nResponsibility for health and safety within the service\nSkills and Experiences:\nPrevious experience in a managerial role within a similar service\nStrong interpersonal, leadership, and problem-solving skills\nExcellent communication skills and ability to remain calm under pressure\nCompassionate, caring, and hands-on approach to support\nExperience in personalised support to maximise service user development\nAbility to liaise effectively with statutory and voluntary partners\nFull valid driving licence (travel is a requirement of the role)\nYour rewards\nYou deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and pension scheme matched up to 7%, we’ve created a package to help you thrive:\nHealth and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling\nCompany-paid life insurance\nEnhanced Parental leave arrangements andannual leave purchase scheme\nCompany-funded training and ongoing career development opportunities\nFlexible working options and aninclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks\nExclusive retail discounts, Cycle to Work, and salary sacrifice arrangements\nSome rewards are subject to a qualifying period or other criteria - visit our website for more information.\nReady to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.\n#SancSLiving\nBefore you apply\nWe can only accept applications from individuals with the right to work in the UK. Sponsorship is not available for this vacancy.\nAll roles require safeguarding and pre-employment checks, including criminal records and overseas police checks where needed. Information provided during recruitment may be verified as part of these checks.\nInternal candidates should apply via their internal careers account.\nWe may close this advert early, so please apply as soon as possible.\nWe work closely with the Home Office in order to prevent illegal working.\nAn enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.\nSanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.","description_format":"text","description_chars":5695,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Home office","Life insurance","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property Management"],"lifecycle":[{"event":"open","at":"2026-11-09T17:39:19Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-10T11:34:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:0","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/sanctuary-local-service-manager-3","json_url":"https://alion.io/job/sanctuary-local-service-manager-3.json","meta":{"generated_at":"2026-11-10T18:58:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9550,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1880496},"rest":"https://alion.io/mcp/rest/get_company?id=1880496"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsanctuary-local-service-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsanctuary-local-service-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsanctuary-local-service-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sanctuary-local-service-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsanctuary-local-service-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3974802}},{"tool":"search_jobs","arguments":{"company":"sanctuary.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3974802},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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