{"id":2342878,"url":"https://alion.io/job/sanctuary-waking-night-concierge","title":"Waking Night Concierge","company":{"id":1880496,"name":"Sanctuary","domain":"sanctuary.co.uk","url":"https://alion.io/company/sanctuary-co-uk","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Haverhill, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28173,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":37287},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-13T02:48:59Z","board_verified":false,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.\nWaking Night Concierge\nThe Limes, 12 Camps Road, Haverhill, CB9 8HB\n£28,173.6 per year\n42 hours per week - 4 days on 4 days off\nBe the reason someone finds their footing\nWe’re proud to be recognised as the 2025 Housing with Care Employer of the Year - and we’re excited to welcome a new Waking Night Concierge to our vibrant homelessness service at The Limes, 12 Camps Road, Haverhill, CB9 8HB.\nYou’ll be part of a compassionate, community-focused team supporting people experiencing homelessness, that puts people first - every single day. #BeYourBest is more than a hashtag - it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.\nAs a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.\nYour role\nBe the first point of contact for customer queries and support\nBuild positive relationships and help customers develop life skills\nRespond calmly to emergencies or challenging situations\nEnsure the service is secure and provide excellent customer care\nCarry out health and safety checks and keep customer notes up to date\nYour skills\nExperience supporting young people or vulnerable adults, including those with mental health needs or substance misuse\nAbility to stay calm and professional under pressure\nStrong communication skills and a friendly approach\nConfident using IT systems\nYour rewards\nYou deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:\nHealth and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling\nCompany-paid life insurance\nParental leave arrangements andannual leave purchase scheme\nCompany-funded training and ongoing career development opportunities\nFlexible working options and aninclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks\nExclusive retail discounts, Cycle to Work, and salary sacrifice arrangements\nSome rewards are subject to a qualifying period or other criteria - visit our website for more information.\nReady to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.\nBefore you apply\nWe can only accept applications from individuals with the right to work in the UK.\nAll roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.\nInternal candidates should apply via their internal careers account.\nWe may close this advert early, so please apply as soon as possible.\nInclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.\n\nWe work closely with the Home Office in order to prevent illegal working.\nAn enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.\nSanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.","description_format":"text","description_chars":4367,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Flexible schedule","Home office","Life insurance","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Nursing Homes & Long-Term Care","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-12T11:39:48Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-15T06:21:15+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":0.9,"p_active":0.616,"p_room":0.55,"age_days":17,"expected_fill_days":16,"reasons":["conf:50","win:tail","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":37287,"is_top_pay":false},"html_url":"https://alion.io/job/sanctuary-waking-night-concierge","json_url":"https://alion.io/job/sanctuary-waking-night-concierge.json","meta":{"generated_at":"2026-10-15T12:02:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18505,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1880496},"rest":"https://alion.io/mcp/rest/get_company?id=1880496"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsanctuary-waking-night-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsanctuary-waking-night-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsanctuary-waking-night-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sanctuary-waking-night-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsanctuary-waking-night-concierge"}]}