{"id":3280133,"url":"https://alion.io/job/sandblu-resort-guest-experience-assistant-manager","title":"Guest Experience Assistant Manager","company":{"id":4387478,"name":"Sandblu Resort","domain":"sandblu.com","url":"https://alion.io/company/sandblu","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Firá, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13500,"max_usd":30000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":515},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T13:30:56Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T14:44:49Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Sandblu Resort is currently in search of:Guest Experience Assistant Manager\nCrafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.\nAt Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.\nDiscover more: Sandblu Restaurant Gallery, Nectar Restaurant Gallery andBlu Restaurant Gallery or find us on social media at Sandblu,Nectar Restaurant and Blu Restaurant.\nResponsibilities\nBachelor's degree or equivalent background in Hospitality Management, Tourism, or a related field.\nPrevious experience in guest-facing roles within luxury hospitality, high-end resorts, or premium service environments.\n4-6 years of experience in Guest Relations, Guest Experience, Concierge, or Front Office is an advantage.\nGood understanding of luxury hospitality standards and personalized guest service.\nExcellent communication skills in English; additional languages are an advantage.\nStrong interpersonal skills, emotional intelligence, and cultural awareness.\nExcellent organizational skills and ability to manage multiple priorities.\nProactive, detail-oriented, and solution-focused mindset.\nProfessional demeanor, discretion, and commitment to service excellence.\nRequirements\nSupport the Guest Experience Manager in overseeing the full guest journey, from pre-arrival preparation to post-departure follow-up.\nReview guest profiles, reservation details, preferences, and special requests to assist in planning personalized stays.\nCoordinate guest arrangements, special amenities, celebrations, transfers, dining reservations, and bespoke experiences.\nAct as a point of contact for assigned VIP and selected guests, ensuring prompt and personalized assistance throughout their stay.\nCollaborate with internal departments to ensure seamless communication and execution of guest requests and arrangements.\nProactively anticipate guest needs and suggest personalized experiences and thoughtful touches.\nMonitor the in-stay experience, ensuring guest expectations are met and addressing requests or concerns promptly.\nHandle day-to-day service recovery situations with professionalism and escalate complex matters when necessary.\nAssist with post-stay communication, feedback collection, and guest relationship management.\nMaintain accurate and updated guest profiles, preferences, and experience notes.\nSupport the Guest Experience Manager in maintaining service standards and identifying opportunities for improvement.\nTake responsibility for assigned guest experiences and ensure continuity of service in the Guest Experience Manager's absence.\nHandle all guest information with the highest level of confidentiality and discretion.\nBenefits\nTailored Compensation: Salary package customized to fairly reflect your profile and expertise.\nStaff Residences: Shared accommodations of up to 2 pax, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.\nAll-day Meal Plan: Balanced and freshly prepared meals (breakfast, lunch, dinner), served in welcoming staff dining setting.\nExclusive Staff Privileges: Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.\nPathway to Growth & Development: Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.\nRecognition & Rewards: Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.\nOur success is built on our people. Guided by our core values of kindness, integrity, teamwork, and authentic hospitality, we foster a supportive and inspiring work environment where every team member has the opportunity to learn, grow, and build a rewarding long-term career. We invest in our people by providing quality accommodation, three daily meals, inclusive work environment, continuous training and development, and exciting career opportunities across our expanding portfolio of luxury hospitality brands. \nIf you are passionate about delivering exceptional service and aspire to be part of an ambitious team shaping the next chapter of luxury hospitality in Santorini, we would love to hear from you. \nRMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.","description_format":"text","description_chars":5398,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Luxury Travel"],"lifecycle":[{"event":"open","at":"2026-10-26T16:06:36Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.85,"p_room":1,"age_days":3,"expected_fill_days":11,"reasons":["conf:0","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/sandblu-resort-guest-experience-assistant-manager","json_url":"https://alion.io/job/sandblu-resort-guest-experience-assistant-manager.json","meta":{"generated_at":"2026-10-30T16:35:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4781,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4387478},"rest":"https://alion.io/mcp/rest/get_company?id=4387478"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsandblu-resort-guest-experience-assistant-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsandblu-resort-guest-experience-assistant-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsandblu-resort-guest-experience-assistant-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sandblu-resort-guest-experience-assistant-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsandblu-resort-guest-experience-assistant-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3280133}},{"tool":"search_jobs","arguments":{"company":"sandblu.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3280133},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}