{"id":4003373,"url":"https://alion.io/job/sandvik-customer-sales-support-representative-4","title":"Customer Sales Support Representative","company":{"id":5009,"name":"Sandvik","domain":"home.sandvik","url":"https://alion.io/company/sandvik","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":105,"ghost_share":0.038,"stale_share":0.581,"repost_share":0.124,"time_to_fill_p50_days":19,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saskatoon, Canada","Surrey, Canada","Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":64480,"max":72540,"currency":"CAD","period":"year","gross":null,"usd_annual":51340},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-10T05:14:28Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Sandvik Mining is seeking a\nCustomer Sales Support Representative\nLocation: Surrey, BC/Saskatoon, SK\nAre you a customer-focused professional with mining industry knowledge who enjoys solving problems, coordinating orders and building strong relationships? This is an opportunity to join a global mining technology leader where your work will directly support our customers and sales teams.\nAs a Customer Sales Support Representative, you will be a key point of contact for customers throughout the sales and order process. You will respond to inquiries, prepare quotes, coordinate orders and deliveries, resolve concerns and help ensure every customer receives timely, reliable support.\nYou will work with sales, logistics, operations and technical teams in a fast-paced environment where attention to detail, clear communication and follow-through matter. Your contribution will help strengthen customer loyalty, support sales targets and keep mining operations moving.\nAt Sandvik, you will join a collaborative global organization that values performance, development and new ideas. If you are ready to grow your career, make a visible impact and deliver the exceptional service our customers rely on, apply today-we would love to hear from you.\nWhat you will be doing\nMonitor and process incoming customer orders\nSupport customer inquiries via phone or e-mail includes quotes, orders, unit downs, return requests, shipping a/o pricing concerns and technical issues\nProcess weekly back-order reports: review, expedite as required and send to customer\nKnowledge of your customer needs and communicate to other departments\nMaintaining working knowledge of products and their functions for your customers\nEnsuring all activities are carried out in accordance with Sandvik’s core values and current policies and procedures\nArranging for the shipment/transport of equipment/materials\nReceipt of incoming goods and associated logistic support where required\nOther duties as assigned\nEnvironmental Health and Safety\nWe are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first!\nWhat you will bring along\nPost-secondary education, preferably in a Business-related field\nMinimum of two (2) years relevant experience\nBilingual in both English and French considered an asset\nProven customer service and sales experience is preferred\nKnowledge of the mining industry would be an asset\nStrong oral/written communication and interpersonal skills\nKnowledge of processes, tools and techniques for selling goods and services\nExcellent computer skills (Microsoft Office, Outlook, Sales Force etc.)\nFamiliar with parts manuals\nAbility to multitask in a fast-paced environment\nAbility to work flexible working hours\nIn return for your passion and drive we will offer you…\nThe opportunity to make an impact on our business performance.\nThe opportunity to be part of an ambitious team, in an industry leading business.\nThe opportunity to reach your full potential.\nOngoing development and training.\nAn excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.\nThe salary range for this position is [$64,480.00]-[$72,540.00], with the final offer determined by the candidate's experience, qualifications, skills, internal equity, and applicable local market conditions.\nOur Culture\nOur core values are the soul of the company. They guide us in our actions and daily business decisions. We are a company with an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday!\nWe take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.\nDo you want to learn more?\nTo learn more about Sandvik, our people and products please visit our website: https://www.home.sandvik/en/about-us/\nHow to Apply\nAll qualified persons are encouraged to apply at www.sandvik.com/careers to the Customer Sales Support Representative, requisition # R0089102. While we thank all candidates for their interest, only those considered for an interview will be contacted.\nWe are an equal opportunity employer which values diversity in the workplace and encourage applications from members of equity-seeking communities including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.\nWe are committed to creating an inclusive and barrier free experience to applicants with accessibility needs in keeping with the Accessibility for Ontarians with Disabilities Act; therefore, requests for accommodation can be made at any stage during the recruitment process. Please contact  for more information.","description_format":"text","description_chars":4931,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mining Tech","Industrial Automation","Industrial Machinery","Precision Engineering"],"lifecycle":[{"event":"open","at":"2026-11-10T05:14:28Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Positions approved through LMIA in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"High Wage","cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:1","win:early","comp:junior,brand"],"computed_at":"2026-11-10T06:23:07Z"},"pay":{"stated_usd_annual":51340,"is_top_pay":false},"html_url":"https://alion.io/job/sandvik-customer-sales-support-representative-4","json_url":"https://alion.io/job/sandvik-customer-sales-support-representative-4.json","meta":{"generated_at":"2026-11-10T06:23:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14848,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5009},"rest":"https://alion.io/mcp/rest/get_company?id=5009"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsandvik-customer-sales-support-representative-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsandvik-customer-sales-support-representative-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsandvik-customer-sales-support-representative-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sandvik-customer-sales-support-representative-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsandvik-customer-sales-support-representative-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4003373}},{"tool":"search_jobs","arguments":{"company":"home.sandvik","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4003373},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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