{"id":3319752,"url":"https://alion.io/job/sandvik-order-desk-specialist","title":"Order Desk Specialist","company":{"id":5009,"name":"Sandvik","domain":"home.sandvik","url":"https://alion.io/company/sandvik","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":90,"ghost_share":0.011,"stale_share":0.689,"repost_share":0.033,"time_to_fill_p50_days":19,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":79000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2376},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-27T07:15:47Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-27T18:04:26Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Order Desk Specialist\n5.5 Days Work, Long/Short Week Work Arrangement, Public Holiday\nDouble Pay, Attractive Bonus, Medical Insurance\nWork Location: Ping Shan (10 mins walk from MTR Tin Shui Wan Station)\nRoles & Responsibilities\nProvide Sales & Administration Support to entire Aftermarket Operations\nJob orders administration - preparing job start to end, under designated SOP and WIP(Work in Progress) tracking\nEnsure validity and accuracy of ERP through work order processing, SOP, data analysis, internal audit and coordination with inventory control.\nEnsure and maintain internal controls consistent with corporate requirements and good business practice\nCommunication with service personnel, superiors, suppliers, sub-contractors, customers and end-users in a professional, responsive, and responsible manner\nAssist in the formulation and implementation of strategies to improve the performance of teams operations\nManage and develop documentation and job process requirements\nRequirements\nHigher Diploma or above. Priority will be given to candidates with business-related academic majors\nMinimum 5 years customer service or sales support background\nA strong communicator, able to work under pressure and handle multi-tasking independently in a fast-paced environment\nSelf-motivated, proactive, well-organized, good team player, detail-minded with the ability to work independently and strong sense of responsibility\nPC literate, including good experience with ERP operations and Proficient in Microsoft Office(Word, Excel, PowerPoint)\nHigh degree of proficiency in Microsoft Excel and Power BI Data Analysis\nAbility to multi-task, prioritize and plan to meet tight deadlines to achieve required targets\nGreat command of both written and spoken English and Chinese(Cantonese & Mandarin)\nThe candidate is a Hong Kong resident.\nPossess a Hong Kong SAR Permanent Identity Card.\nNative Cantonese speaker.","description_format":"text","description_chars":1907,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mining Tech","Industrial Automation","Industrial Machinery","Precision Engineering"],"lifecycle":[{"event":"open","at":"2026-10-27T07:15:47Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:5","win:early","comp:brand"],"computed_at":"2026-10-27T23:22:56Z"},"pay":null,"html_url":"https://alion.io/job/sandvik-order-desk-specialist","json_url":"https://alion.io/job/sandvik-order-desk-specialist.json","meta":{"generated_at":"2026-10-27T23:22:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15362,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5009},"rest":"https://alion.io/mcp/rest/get_company?id=5009"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsandvik-order-desk-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsandvik-order-desk-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsandvik-order-desk-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sandvik-order-desk-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsandvik-order-desk-specialist"}]}