{"id":1453016,"url":"https://alion.io/job/sandvik-senior-production-support-engineer","title":"Senior production support engineer","company":{"id":5009,"name":"Sandvik","domain":"home.sandvik","url":"https://alion.io/company/sandvik","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":56,"ghost_share":0,"stale_share":0.804,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":27000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AutoCAD","optional":false}],"status":"live","first_seen_at":"2026-09-29T08:20:33Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-09-29T21:15:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Title - Senior production support engineer\nAt Sandvik Mining & Rock Technology India Pvt. Ltd. (Part of Sandvik Group), we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. So now we challenge you: Think one step further and then take it!\nYOUR MISSION\nAs Senior Product Support Engineer you will be the single on-site point of contact for the Production Unit on all product engineering matters. You will own implementation of local design, escalations and Tampere-India coordination and provide sustainable local engineering support for the production unit.\nKey Responsibilities\nProvide proactive support to production unit and drive rapid resolution of production stoppages.\nEnsure MBOM/EBOM accuracy and timely, correct ECN implementation.\nLead field failure root-cause analysis and close the loop with Engineering.\nProvide localisation and DFM/DFA inputs for Indian manufacturing and sourcing.\nProvide feedback on operator/service manuals and other product documentation.\nAct as the on-site escalation owner, coordinating daily with PU production, sourcing and quality and acting as a bridge to R&D.\nCoordinate with Tampere R&D on design changes, priorities and validation.\nSupport item/BOM data management and release of drawings for production.\nMentor Production support engineers on way of working and technical understanding.\nYOUR PROFILE\nEducation & Experience:\nundefined\nundefined\nWorking knowledge of PLM and ERP systems (Teamcenter, SAP) and 3D CAD.\nStrong BOM/ECN understanding and change-management discipline.\nStructured problem solving (RCA / DFMEA / 8D) and independent decision-making.\nSelect Mechanical components considering performance, cost, and service.\nShould have good understanding of International standards (ISO)/ IEC / ANSI for welds, GD&T\nTroubleshoots Mechanical systems and proposes solutions.\nShould have knowledge of ISO drafting standards for drawings.\nShould have basic knowledge of mechanical interfaces with systems.\nExposure to UG/NX Teamcenter integrated environment, Auto Cad tool is an added advantage.\nGood understanding on working principle for various Mechanical components like Bearings, Transmission, Axle, Engine, Cooler etc\nundefined Communication and Collaboration Skills: · Strong verbal and written communication for clear cross-site coordination.· Ability to establish and maintain effective working relationships across production, sourcing and quality.","description_format":"text","description_chars":2487,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Mining Tech","Industrial Automation","Precision Engineering"],"lifecycle":[{"event":"open","at":"2026-09-29T08:20:33Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":16,"reasons":["conf:8","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/sandvik-senior-production-support-engineer","json_url":"https://alion.io/job/sandvik-senior-production-support-engineer.json","meta":{"generated_at":"2026-09-30T06:29:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4541,"day_limit":5000,"remaining_today":459,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}