{"id":387690,"url":"https://alion.io/job/sandvik-service-technician-2","title":"Service Technician","company":{"id":5009,"name":"Sandvik","domain":"home.sandvik","url":"https://alion.io/company/sandvik","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":111,"ghost_share":0.036,"stale_share":0.568,"repost_share":0.117,"time_to_fill_p50_days":19,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Portlaoise, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":59000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1874},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T11:17:42Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":2,"flags":["repost"],"days_open":76},"description":"EXPERIENCED TECHNICIAN WITH A PASSION TO IMPROVE? WE LIKE THAT ABOUT YOU\nSandvik is a global, high-tech engineering group, providing front-line products and services for the mining and construction industries. The Sandvik Group has been in operation since 1862 and today employs some 40,000 people, working in approximately 160 countries. Our diverse solutions delivered by our highly qualified and proficient employees enhance our customers’ productivity, safety and their profitability.\nAt Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. While discussing the best solution for you today, we are already thinking ahead to the best solution for you tomorrow. Our proactive career planning ensures that your performance is recognised and offers various ways to fuel your growth towards exceptional achievements.\nWe are now recruiting for a Service Technician - for a permanent role in Portlaoise, Co.Laois.\nJOB PURPOSE\nAs a Sandvik Service Technician based at our Portlaoise workshops, you will play a critical role in supporting the maintenance, repair and optimization of Sandvik underground and surface mining equipment across Ireland. Your primary responsibility will be to ensure that our customers’ machinery operates at peak performance by conducting diagnostics, performing scheduled servicing and executing mechanical and electrical repairs. Working closely with the local service team & our customers and adhering to Sandvik’s high standards of safety and quality, you will contribute to minimizing downtime and enhancing operational efficiency for our customer base. This role demands a proactive approach to problem-solving, strong technical expertise, team work, positive/collaborate attitude and a commitment to delivering exceptional customer service in a dynamic and demanding environment.\nMAIN RESPONSIBILITIES\nMaintenance and Servicing Equipment.\nPlan for correct tools and parts required to perform tasks, according to all work procedures.\nCommissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.\nConduct root cause analysis (RCA) to identify and solve common problems, as a first line support.\nIdentify components, understand basic functionality, and conduct maintenance and repair work accordingly. This includes the provision of preventive and cost-efficient repairs.\nSupport the customer’s product/equipment/processes by suggesting possible improvements. (According to sales area requirements.)\nUses knowledge and experience to solve standard problems for customers.\nUnderstands system functionality and interactions of hydraulics/mechanics/electrics/automation/pneumatics/materials.\nComplete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed. Obtain customer authorization to invoice.\nOccasionally collect technical feedback in Sales Area (inputted into Database).\nAssign tasks to junior staff and guide them in their completion.\nCoach customer technicians on basic servicing and maintenance principles.\nEnsure that all routine work procedures (using the tools provided), are carried out according to safety standards.\nOther ad hoc duties as requested by management.\nExperience\nYou are a highly motivated & organised individual with exceptional communication, teamwork and interpersonal skills. You have a can-do attitude and thrive on working in a multi-cultural team environment. Ability to take on and manage tasks and topics with a focus on developing the business and improving current practices and procedures within the operations. A full clean driving licence as travel may be required from time to time. Training will be provided.\nEducation, Licenses & Certificates\n Minimum 3-5 years’ hands-on experience working with heavy construction or agricultural machinery (e.g., excavators, loaders, telehandlers, etc.).\nProven expertise in hydraulic system maintenance and fault finding, including pumps, valves, cylinders, and hoses.\nSolid understanding of electrical systems, including wiring, sensors, control units, and CAN bus diagnostics.\nExperience using diagnostic tools and software to troubleshoot and repair faults efficiently.\nFamiliarity with preventive maintenance schedules and service documentation.\nAbility to read and interpret technical manuals, schematics, and engineering drawings.\nStrong problem-solving skills and a proactive approach to identifying and resolving issues.\nWhat we offer:\n22 days annual leave\n4 Company Days\nDefined Contribution Pension\nVHI Health Insurance\nLife & Disability Insurance\nHealth & Wellbeing Initiatives - gym membership, wellbeing seminars, bike to work scheme, etc\nLocation: Portlaoise, Co.Laois. Ireland\nReporting to: Service Operations Manager UK & Ireland\nDiversity, Inclusion & Sustainability\nSandvik has a developed belief in conducting our business in a sustainable and responsible manner, both for our employees and the environment; wherever in the world we operate.\nOur high ethical standards determine our policy of putting Safety at a premium, acknowledging and respecting the communities and giving due consideration to the environment in the areas we operate.\nThese core values, to prioritise the safety and well-being of our employees, are the foundation of how we work today. We also recognise the importance on inter-personal relationships and how those based on honesty, respect and trust, enhance our working lives and help each other’s growth and career development.\nEquality of opportunity is fully supported and endorsed as an employer by Sandvik, while also welcoming the additional strength that diversity brings, by providing a work environment where everyone is included, treated fairly and with respect.\nSandvik Mining and Rock Solutions\nSandvik Mining and Rock Solutions is a business area within the Sandvik Group and a global leading supplier of equipment and tools, service and technical solutions for the mining and construction industries. Application areas include rock drilling, rock cutting, loading and hauling, tunnelling and quarrying. In 2021, sales were approximately 41 billion SEK with about 15,500 employees within continuing operations.\nA glimpse of our culture\nAt Sandvik, we’re tech driven, innovative and entrepreneurial! For us, success is a team effort - we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So, we invest in supporting each other, learning together and celebrating our differences. We also give you the freedom to find that perfect mix between work, family life and interests. Visit our stories hub, LinkedIn or Facebook to get to know us further.\nHow to apply? Interested in the challenge? Please apply via this advert or directly at https://www.home.sandvik/career\nPrior to this recruitment, we have already decided which advertising channels and marketing campaigns we wish to utilise, and we respectfully decline any contact from marketing or recruitment agencies regarding additional channels or campaigns.\nThe closing date for applications is 18th November 2026.\nApplicants must be eligible to work in the EU or hold a valid permit to work in the EU","description_format":"text","description_chars":7310,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Gym membership","Health 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