{"id":3628327,"url":"https://alion.io/job/sanlam-branch-manager-bethlehem","title":"Branch Manager - Bethlehem","company":{"id":2194082,"name":"Sanlam","domain":"sanlam.com","url":"https://alion.io/company/sanlam-co-za","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":3,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bethlehem, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-14T17:08:47Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Who are we?\nSanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.\nWhat will you do?\nAs a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.\nGuiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy. \nLeading a service delivery culture and eco-system within and outside of the branch to enable an optimal client experience. \nAssuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.\nEnsure retail branch sales delivery and establish and drive a service culture. \nEnsure compliance, quality, and risk management. \nResponsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).\nMonthly planning and reporting of sales and service activities in the Branch.\nIdentify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships. \nEducation and Experience:\nMatric (Grade 12).\nRE1 and RE5. \n120 Wealth Management credits OR tertiary qualification recognised by the FSCA.\nClass of Business accreditation (annual). \nCompliant with continuous professional development (CPD) current and past cycles.\nA minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.\nService Management experience is essential.\nInsurance sales experience.\nCredit and lending experience.\nKnowledge, Skills and Competencies:\nSales tactics and approaches. \nStakeholder engagement and management.\nCustomer service and engagement. \nRelevant Regulatory frameworks, policies, and standards. \nSanlam insurance products (ideal).\nPeople management practices and principles.\nBusiness Acumen.\nComputer literate.\nData and analytics (including data visualisation).\nProject management.\nCritical thinking and problem-solving skills.\nStrong communicator (verbally and in writing).\nAble to lead and motivate a team.\nDriven to exceed targets.\nOrganising skills.\nAdaptable and able to learn quickly.\nResilient and open to change.\nPersonal Attributes\nInterpersonal savvy - Contributing through others\nDecision quality - Contributing through others\nDirects work - Contributing through others\nOptimises work processes - Contributing through others\nCore Competencies\nCultivates innovation - Contributing through others\nCustomer focus - Contributing through others\nDrives results - Contributing through others\nCollaborates - Contributing through others\nBeing resilient - Contributing through others\nWhy join us?\nCompetitive salary and performance-based incentives.\nComprehensive benefits package.\nOpportunities for career advancement within a growing organization.\nA supportive and collaborative work environment.\nOngoing training and development programs.\nBuild a successful career with us\nWe’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.\nThrough its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.\nTurnaround time\nThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.\nOur commitment to transformation\nThe Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.","description_format":"text","description_chars":4992,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-02T20:16:23Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.1,"p_room":0.35,"age_days":30,"expected_fill_days":3,"reasons":["conf:2","velocity","win:tail","comp:junior"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/sanlam-branch-manager-bethlehem","json_url":"https://alion.io/job/sanlam-branch-manager-bethlehem.json","meta":{"generated_at":"2026-11-15T04:34:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":498,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2194082},"rest":"https://alion.io/mcp/rest/get_company?id=2194082"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsanlam-branch-manager-bethlehem"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsanlam-branch-manager-bethlehem"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsanlam-branch-manager-bethlehem"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sanlam-branch-manager-bethlehem\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsanlam-branch-manager-bethlehem"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3628327}},{"tool":"search_jobs","arguments":{"company":"sanlam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3628327},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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