{"id":3867387,"url":"https://alion.io/job/sanlam-outbound-sales-agent-hoe","title":"Outbound : Sales Agent HOE","company":{"id":2194082,"name":"Sanlam","domain":"sanlam.com","url":"https://alion.io/company/sanlam-co-za","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-11-06T12:49:22Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T02:38:05Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Who are we?\nAt MiWay, our purpose is to enable people to live their way. We understand that life is not just about \"things\" but themeaning that those things bring to your life. We believe that technology and innovation have infinite possibilities whenit's inspired by humans by you.\nTherefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.We give them products, services, and solutions that enable them to live and enjoy life on their own terms - in their own way.\nAgile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions andhow we approach adding value within the company.\nBuild a successful career with us\nWe’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.\nThrough its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.\nWhat will you do?\nThe Outbound Call Centre Agent is responsible for proactively contacting potential and existing MiWay customers to promote insurance products, conduct policy reviews, generate leads, and ensure a positive customer experience. The role supports MiWay’s sales, retention, and customer engagement objectives by delivering high-quality outbound interactions in line with regulatory and performance standards.May provide customers with essential and information regarding products and services. Predictive dialling may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data.\nMinimum Qualification and Experience\nMinimum Qualification\nGrade 12 / Standard 10 / NQF 4\nRE5 Certificate\nFully FAIS Accredited (As per Dofa date)\nMinimum Experience\nExperience of more than 1 - 2 years in a telesales environment\nKnowledge and Skills\nUndertake Outbound Tele-Sales\nService inbound client queries, requests\nAdministration and processing\nQuality, compliance and accreditation\nPersonal Attributes\nCommunicates effectively - Contributing dependently\nSituational adaptability - Contributing dependently\nAction orientated - Contributing dependently\nPersuades - Contributing dependently\nCore Competencies\nBeing resilient - Contributing dependently\nCollaborates - Contributing dependently\nCultivates innovation - Contributing dependently\nCustomer focus - Contributing independently\nDrives results - Contributing dependently\nTurnaround time\nThe shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.\nOur commitment to transformation\nAt MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.","description_format":"text","description_chars":3328,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Asset Management & Funds","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-06T12:49:22Z"}],"visa":[],"liveness":{"score":61,"band":"ok","label":"Likely open","p_open":1,"p_active":0.809,"p_room":0.75,"age_days":2,"expected_fill_days":3,"reasons":["conf:2","velocity","win:late","comp:junior"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/sanlam-outbound-sales-agent-hoe","json_url":"https://alion.io/job/sanlam-outbound-sales-agent-hoe.json","meta":{"generated_at":"2026-11-10T03:31:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8239,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2194082},"rest":"https://alion.io/mcp/rest/get_company?id=2194082"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsanlam-outbound-sales-agent-hoe"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsanlam-outbound-sales-agent-hoe"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsanlam-outbound-sales-agent-hoe"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sanlam-outbound-sales-agent-hoe\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsanlam-outbound-sales-agent-hoe"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3867387}},{"tool":"search_jobs","arguments":{"company":"sanlam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3867387},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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