{"id":741807,"url":"https://alion.io/job/sanmar-credit-trainer","title":"Credit Trainer","company":{"id":47087,"name":"SanMar","domain":"sanmar.com","url":"https://alion.io/company/sanmar","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":92,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-09-26T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":{"label":"PST","utc_offset_min":-8,"utc_offset_max":-8},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Assembly","optional":false},{"name":"Confluence","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-01T21:49:22Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-27T00:38:11Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":24},"description":"At SanMar, the work you do makes a difference.\nWhat's the Short Version?\nThe Credit Trainer brings comprehensive expertise in Credit Department policies and procedures. This role is responsible for delivering direct training sessions to the Credit Team and collaborating with other team-specific trainers to provide ongoing refresher courses. Working closely with Leadership and the training team, the Credit Trainer designs and facilitates programs that strengthen communication skills, reinforce professionalism, and align with SanMar's commitment to exceptional customer service and core Family Values.\nWhat Will You Be Doing?\nParticipate in the Credit Department hiring process, including onboarding and completion of new hire paperwork.\nCoordinate and facilitate training curriculum and schedules for new hires; collaborate with position-specific training helpers.\nDevelop and implement ongoing training programs to support skill development and performance improvement across the Credit team.\nConduct training for existing team members through refresher courses, one-on-one coaching, and soft skills development.\nEvaluate team members’ knowledge, identify skill gaps, and tailor training to enhance individual and team performance.\nMaintain accurate and up-to-date training materials and documentation in systems including but not limited to Confluence, Spokane, and Clothesline.\nSupport Credit Department operations as needed, including collections, order approvals, account maintenance, and customer communication\nEnsure effective communication across the Credit team, including new hires, trainers, supervisors, and managers.\nUphold SanMar’s commitment to exceptional customer service and Family Values in all training and support activities.\nPerform other duties as assigned.\nComply with all policies and standards.\nWhat Are We Looking For?\n4+ years full Account Receivable cycle or collection experience or equivalent education\nProficient in D365, MS Teams, Salesforce, Cybersource, ASM, Word, Excel, and PowerPoint.\nAbility to handle confidential information with discretion.\nExcellent attendance and punctuality.\nStrong verbal and written communication skills.\nCollaborative mindset with a history of finding mutually acceptable solutions.\nDemonstrated de-escalation and negotiation skills\nStrong time management, prioritization, and multitasking abilities.\nDetail-oriented, with a focus of accuracy, efficiency, and accountability.\nFlexible and positive approach towards change, demonstrating alignment with SanMar’s Family Values.\nWhat's Our Offer?\nSalary Range: You`ll earn between $25.00 - $34.65 (WA, NJ); $22.88 - $31.70 (MN, NV, TX, VA); $22.00 - $30.49 (AZ, ID, FL MT, OH) on an hourly basis, depending on experience.\nBonus: You`ll be eligible for an annual discretionary bonus up to 5% of base salary.\nPaid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.\nAdditional Benefits:\nComprehensive medical, dental, and vision benefits\n401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle\nLife insurance\nShort/long-term disability coverage\nPaid maternity/paternity leave\nPet insurance\nWhat Should You Expect?\nRemote: Our standard working hours are 8:00-5:00 PST. Periodic travel may be required. The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings. Frequent use of hands for keyboarding and standard office equipment is required. Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting. The role requires the ability to perform close visual work on a computer for extended periods. The employee may occasionally lift and/or move up to 10-15 pounds. Reasonable accommodations may be available to enable individuals with disabilities to perform essential job functions.\nWhy Work at SanMar?\nOur people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together.\nWhether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement.\nSanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special.\nHere’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you.\nSanMar is an Equal Opportunity Employer\nWhoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar.\nSanMar participates in E-Verify.","description_format":"text","description_chars":5282,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-11T12:56:35Z"},{"event":"close","at":"2026-09-15T14:35:24Z"},{"event":"reopen","at":"2026-09-21T15:07:55Z"}],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.741,"p_room":0.55,"age_days":24,"expected_fill_days":24,"reasons":["conf:4","win:tail"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/sanmar-credit-trainer","json_url":"https://alion.io/job/sanmar-credit-trainer.json","meta":{"generated_at":"2026-09-27T00:45:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":675,"day_limit":5000,"remaining_today":4325,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}