{"id":4275178,"url":"https://alion.io/job/sanofi-icare-connect-engineer-2","title":"iCare Connect Engineer","company":{"id":146,"name":"Sanofi","domain":"sanofi.com","url":"https://alion.io/company/sanofi","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":115,"ghost_share":0,"stale_share":0.357,"repost_share":0.078,"time_to_fill_p50_days":22,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Apex","optional":false},{"name":"AWS","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Copado","optional":false},{"name":"Gearset","optional":false},{"name":"Git","optional":false},{"name":"HIPAA","optional":false},{"name":"Jenkins","optional":false},{"name":"Rest API","optional":false},{"name":"SOAP","optional":false},{"name":"Visualforce","optional":false},{"name":"Azure","optional":true},{"name":"GDPR","optional":true}],"status":"live","first_seen_at":"2026-11-13T18:35:45Z","employer_posted_date":null,"last_verified_at":"2026-11-13T18:35:45Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"About Growing with us:\n\nIn this role you will play a critical role in managing and supporting the iCare Salesforce Health Cloud Platform. You will be accountable for delivering Digital Patient Services products and solutions assisting Sanofi Patient Services functions. The role leverages specialized functional expertise for solving complex functional problems as an individual or as a team member. You will lead and execute functional and technical expertise across the lifecycle (plan, design, build, run) of Digital Patient Services leveraging Salesforce Health Cloud and managed packages. You will also provide solution guidance for highly complex business processes, regulatory (HIPAA, Data Privacy, GxP, etc.), compliance, and cybersecurity processes, leveraging the digital portfolio, catalog of services, existing platforms, as well as integrating new industry standards to define and implement Patient Services products and services.\n\nAbout you:\n\nLead the design of Patient Support Services (PSS) solutions for large programs, products, and projects.\nAct as an authority and subject matter expert owning standards and practices related to Patient Services functional expertise in Salesforce.\nWork with the team and fellow engineers to track and align on solutions built as part of different streams in the program.\nWork as part of Agile teams on large programs, governing and shaping the delivery of projects supporting design, architecture, and enhancements, with focus on optimizing business processes and finding business and technical alignments across multiple therapeutic areas where possible.\n\nKey Responsibilities:\nLead the design of Patient Support Services (PSS) solutions for large programs, products, and projects.\nAct as an authority and subject matter expert owning standards and practices related to Patient Services functional expertise in Salesforce.\nWork with the team and fellow engineers to track and align on solutions built as part of different streams in the program.\nWork as part of Agile teams on large programs, governing and shaping the delivery of projects supporting design, architecture, and enhancements, with focus on optimizing business processes and finding business and technical alignments across multiple therapeutic areas where possible.\nDevelop and review complex solutions using Apex, LWC, Visualforce, triggers, flows, Omni Components, and standard Salesforce features.\nAct as the Health Cloud expert, providing technical guidance, making technical decisions, and enforcing best practices.\nBuild and maintain integrations using REST/SOAP APIs, Platform Events, Streaming APIs, and middleware (IICS, AWS API GW, etc.).\nWork with architects to define integration patterns and data flow designs.\nWork with business analysts and stakeholders to gather, refine, and translate requirements into technical solutions.\nBuild and maintain integrations with third-party systems using APIs and web services.\nConduct code reviews, unit testing, debugging, and ensure security, scalability, and data quality.\nMaintain unit test coverage (>=75%) and ensure reliable CI/CD deployments.\nWork with version control tools (Git) and DevOps platforms (Copado, Gearset, Azure DevOps, Jenkins).\nGuide and mentor junior developers on the team.\nTroubleshoot production issues, identify root causes, and implement fixes.\nOptimize performance, improve existing automations, and refactor legacy components.\nStay updated on Salesforce releases and recommend improvements.\n\nEssential Skills & Qualifications:\nStrong knowledge of Health Cloud features, data models (patient/insurance), and core Salesforce.\nProficiency in Apex, LWC, Visualforce, Salesforce APIs, Triggers, Flow Builder, OmniStudio, and platform security.\nUnderstanding of provider/payer processes, the US healthcare ecosystem, and compliance.\nExcellent communication, problem-solving, leadership, and stakeholder management skills.\nSalesforce Certified Developer I and II, and Salesforce Health Cloud Certification.\n\nJob Specific Skills, Competencies & Pruriency:\nSalesforce Technologies: Advanced\nLife Sciences/Patient Support Services expertise: Intermediate\nApplication Design & Integration: Intermediate\nDevOps: Intermediate\nCompliance of computerized systems: Intermediate\nLean & Agile practices: Intermediate\nBusiness Acumen: Intermediate\nProblem Solving: Intermediate\nDecision Making: Intermediate\nCritical Thinking: Intermediate\nTransversal collaboration: Intermediate\n\nJob Qualifications:\nUnderstanding of life sciences/pharma.\nBachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent experience).\nProven experience as a senior developer/technical lead or in a similar role, with a strong background in software development or engineering.\n7+ years of software engineering and design experience with large-scale business applications in a fast-paced iterative development environment.\nStrong experience with Agile-based development, preferably with direct experience as a Salesforce Engineer with specialization in Salesforce technologies (Health Cloud, OmniStudio, Shield, Data Masking, Managed Packages), Salesforce DevOps and CI/CD tools (AutoRABIT Release Manager and Vault/Copado/Gearset), and Salesforce Managed Packages (Adobe E-sign, Service Cloud Voice, AWS Connect) as a strong plus.\nStrong problem-solving and decision-making abilities, with a strategic mindset.\nDetail-oriented, customer-driven, able to work well across time zones on a truly global team, and a team player.\nIdeal candidates will have experience providing consumer- or patient-facing technologies.\nExpected to carry out core accountabilities with minimal supervision for complex tasks and no supervision for more routine matters.\nPreferred experience with GxP, HIPAA, and GDPR regulations.\nDemonstrate professional and reliable behavior on a consistent basis.\nExcellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.\nSkills\nAPI, Apex, Health Cloud, LWC, OmniStudio, REST, SOAP, Salesforce, Visualforce","description_format":"text","description_chars":6086,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Vaccines","Rare Disease Therapeutics","Immunology & 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