{"id":3715045,"url":"https://alion.io/job/santam-marketing-assistant-jhb","title":"Marketing Assistant - JHB","company":{"id":2393848,"name":"Santam","domain":"santam.co.za","url":"https://alion.io/company/santam","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T15:30:10Z","employer_posted_date":null,"last_verified_at":"2026-10-29T15:30:10Z","board_verified":false,"closed_at":null,"days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Purpose of the Role\n\n Santam Specialist Solutions has a career opportunity for a Marketing Assistant in the Construction and Engineering (SCE) business area which will be based in Wanderers Office Park.\n\n The position will report to the National Marketing Manager.\n\nWHAT WILL YOU DO?\n\n The primary purpose of the insurance marketing assistant role is to focus on providing an end-to-end service and support to brokers. Main functions include Sales, Business Development and Technical Underwriting at new business stage.\n\nWHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?\n\n This role is focused on but not limited to; servicing broker requests, including enquiries.\n\n Technical underwriting at new business stage.\n\n Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;\n\n Dealing with general insurance and policy specific enquiries;\n\n Quoting on instruction / policy maintenance / renewal and engineering aspects of policies;\n\n Assisting to resolve all insurance queries within required timeframe and compliance requirements;\n\n Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;\n\n Managing client expectations on expected turnaround times for submitted requests;\n\n Adhering to underwriting criteria and regional requirements;\n\n Assisting in implementing solutions for improvement; and\n\n Standing in for Marketers should they be absent or on leave during busy periods or absence of key resources, assisting where required.\n\nQUALIFICATIONS AND EXPERIENCE\n\n Matric/ Grade 12\n\n Post Graduate B. Comm, Engineering or Insurance Qualification \n\n RE 5\n\n Proven sales experience in commercial insurance industry,\n\n Engineering underwriting experience will be an advantage.\n\n Broker relationship management, business development, portfolio management and technical underwriting at new business stage.\n\nCOMPETENCIES\n\n Excellent verbal and written communication skills\n\n Excellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clients\n\n Ensure adherence to quality, compliance and accreditation standards\n\n Conduct efficient administration\n\n Optimising work processes\n\n Teamwork\n\nADDITIONAL COMPETENCIES AND SKILLS\n\n Customer Service\n\n New Sales\n\n Team Support\n\n Communicate effectively\n\n Situational Adaptability\n\n Action Oriented","description_format":"text","description_chars":2411,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-11-04T00:22:15Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.831,"p_room":0.9,"age_days":13,"expected_fill_days":26,"reasons":["seen:13","win:mid"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/santam-marketing-assistant-jhb","json_url":"https://alion.io/job/santam-marketing-assistant-jhb.json","meta":{"generated_at":"2026-11-13T05:31:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11698,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2393848},"rest":"https://alion.io/mcp/rest/get_company?id=2393848"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsantam-marketing-assistant-jhb"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsantam-marketing-assistant-jhb"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsantam-marketing-assistant-jhb"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/santam-marketing-assistant-jhb\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsantam-marketing-assistant-jhb"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3715045}},{"tool":"search_jobs","arguments":{"company":"santam.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3715045},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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