{"id":169358,"url":"https://alion.io/job/santander-senior-digital-product-analyst","title":"Digital Product Analyst","company":{"id":11879,"name":"Banco Santander","domain":"santander.com","url":"https://alion.io/company/banco-santander","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":119,"ghost_share":0.076,"stale_share":0.496,"repost_share":0.143,"time_to_fill_p50_days":22,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boadilla del Monte, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":83000,"period":"year","method":"role_seniority_country_cell","sample_n":12},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-07-23T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-11T06:32:12Z","board_verified":true,"closed_at":null,"days_open":111,"trust":{"level":"stale","repost_count":1,"flags":["stale"],"days_open":111},"description":"Digital Product AnalystCountry: SpainIT STARTS HERE\nSantander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.\nThis is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.\nOur mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.\nThe Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the countries where we are present.\nSavings & Investments Domain supports the development of global investment and savings capabilities across Santander’s international footprint, delivering scalable digital products and customer experiences that help clients make better investment decisions.\nTHE DIFFERENCE YOU MAKE\nWealth Management & Insurance is looking for a Digital Product Analyst, based in Boadilla (Madrid).\nAs a Digital Product Analyst, you will mainly support the Decide & Invest customer mission within Santander's global Savings & Investments platform, working alongside Product Managers to help deliver simple and effective digital investment experiences across multiple markets.\nYou will support the translation of product priorities into customer journeys, functional requirements, user stories and business rules, helping Product Managers move initiatives from definition through to delivery.\nAs part of the Global Digital Product team, you will work with Product, UX, Technology, Business and local market teams, contributing to the analysis, documentation, coordination and follow-up required to deliver scalable digital capabilities across countries.\nThis role is a great opportunity to develop strong digital product skills while gaining exposure to investment products, customer experience, technology and international product delivery.\nWe’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas.\nTo succeed in this role, you will be responsible for:\nSupport Product Managers in analysing customer needs, market trends and business requirements.\nGather and structure inputs from local markets and other stakeholders to support product decisions.\nHelp identify opportunities to simplify customer journeys and improve the digital investment experience.\nSupport the definition, tracking and reporting of product KPIs and customer experience metrics.\nAssist Product Managers and local teams with product adoption and rollout activities across countries.\nPrepare analysis and materials to support product discussions, workshops and decision-making.\nSupport Product Managers in the evolution of the Decide & Invest customer mission.\nTranslate product requirements into user stories, functional requirements and acceptance criteria, with guidance from Product Managers and relevant stakeholders.\nHelp document end-to-end customer journeys across areas such as onboarding, profiling, suitability, portfolios, investment execution and servicing.\nSupport the definition and documentation of business rules, functional specifications and product requirements.\nAnalyse existing journeys and processes to identify gaps, dependencies and improvement opportunities.\nEnsure requirements and documentation are clear, structured and understood by both business and technology teams.\nSupport the design and continuous improvement of simple and intuitive investment journeys.\nAnalyse customer journeys to identify friction points and opportunities for simplification.\nHelp translate complex investment concepts, regulatory requirements and customer communications into clear digital experiences.\nContribute to the definition and documentation of customer experience improvements.\nWork with Product, UX, Business and Compliance stakeholders to ensure requirements are reflected in the customer experience.\nSupport initiatives aimed at making financial information and investment interactions easier for customers to understand and use.\nSupport Product Managers in maintaining and refining the product backlog.\nPrepare and refine user stories, requirements and acceptance criteria ahead of development.\nParticipate in sprint planning, backlog refinement, product reviews and functional validation.\nWork closely with engineering teams to clarify requirements and resolve functional questions during development.\nSupport testing and validation to ensure delivered capabilities meet agreed product requirements.\nTrack dependencies, open questions, risks and actions, escalating issues to the Product Manager when required.\nCoordinate with local markets to gather requirements and support the rollout of global product capabilities.\nHelp maintain consistent product documentation throughout the development lifecycle.\nWork closely with Product Managers, UX, Technology, Business and local market teams.\nParticipate in workshops, product discovery sessions and cross-functional working groups.\nSupport the preparation of product materials, requirements and documentation for stakeholder discussions.\nHelp coordinate inputs and follow-ups across teams and countries.\nContribute to other product initiatives across the Savings & Investments domain when priorities require additional support.\nCoordinate with internal and external providers when required, with support from the relevant Product Manager.\nWHAT YOU’LL BRING\nOur people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.\nThe following requirements represent the knowledge, skills, and abilities essential for success in this role.\nProfessional Experience\n2-5 years of relevant professional experience in digital product, business analysis, consulting, digital banking, technology or a related environment. (Required)\nExperience supporting the definition and delivery of digital products, customer journeys, business requirements or user stories. (Required)\nStrong analytical and problem-solving skills, with the ability to structure complex information and translate it into clear product requirements. (Required)\nGood understanding of digital product development and Agile ways of working. (Required)\nStrong attention to detail and ability to produce clear, structured functional documentation. (Required)\nAbility to work effectively with Product Managers, Technology, UX, Business and other stakeholders. (Required)\nComfortable working in an international environment and coordinating inputs across different teams and countries. (Required)\nStrong communication and presentation skills. (Required)\nExperience in digital banking, investments, wealth management, fintech or digital platforms. (Preferred)\nCuriosity and willingness to develop deeper knowledge of investment products, digital customer journeys and product management. (Required)\nEducation\nUniversity degree in Business, Economics, Engineering, Data, Technology or related fields. (Preferred)\nLanguages\nFluent English and Spanish. (Required)\nHard Skills\nDigital product analysis and requirement definition. (Required)\nUser story creation and acceptance criteria definition. (Required)\nFunctional documentation and business rule specification. (Required)\nProduct backlog refinement and Agile product delivery. (Required)\nKPI definition, tracking and reporting. (Required)\nCustomer journey analysis and optimization. (Required)\nFunctional validation and testing support. (Required)\nStakeholder coordination across Product, Technology, UX and Business teams. (Required)\nSoft Skills\nStrong analytical thinking and problem-solving capability.\nCustomer-centric mindset.\nExcellent communication and presentation skills.\nCollaboration and teamwork.\nOrganization and attention to detail.\nCuriosity and learning agility.\nAbility to work in international and multidisciplinary environments.\nProactive approach and ownership mindset.\nAdaptability and flexibility.\nAbility to manage multiple stakeholders and priorities.\nWE VALUE YOUR IMPACT\nYour contribution matters, and it’s recognized. You can expect a fair, competitive reward package that reflects the impact you create and the value you deliver. But we know rewards go beyond numbers.\nWe enable our teams to go beyond through global opportunities and broad career paths.\nFlexibility that works. Enjoy a hybrid working model, some days remote and some days onsite with your team, along with flexible hours.\nLearning for life. Access hundreds of courses on our platforms, including exclusive access to our global learning space: Santander Open Academy (www.santanderopenacademy.com).\nCompetitive rewards. Receive a highly competitive salary with performance-based bonuses, motivating you to keep growing with us.\nFinancial advantages. Benefit from preferential banking terms, special interest rates on loans, life insurance, and more.\nYour health is our priority. Through BeHealthy, our global wellness programme, we promote holistic wellbeing.\nWe know family is everything. That’s why we offer childcare support and family-friendly programmes tailored to each life stage.\nAlways by your side. Get access to Santander Contigo, our programme for employees and their families offering legal, emotional, and administrative advisory services.\nExtra benefits. Gym/WellHub membership, medical centres in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. And that’s only the beginning. We’ll tell you more when you join.\nWe’re here to keep you motivated, help you reach your goals, and celebrate your progress every step of the way.\nLOCAL COMPLIANCE\nSantander is proud of being an organization where there are equal opportunities regardless of age, gender, disability, civil status, race, religion or sexual orientation. We are committed to providing an inclusive and accessible application process for all candidates.\nWHAT TO DO NEXT\nIf this sounds like a role you are interested in, then please apply.\nREADY TO TAKE THE NEXT STEP IN YOUR JOURNEY?","description_format":"text","description_chars":10592,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work","Life insurance"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-08-29T21:28:48Z"},{"event":"close","at":"2026-10-30T04:44:18Z"},{"event":"reopen","at":"2026-11-03T12:19:50Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.118,"p_room":0.28,"age_days":111,"expected_fill_days":22,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/santander-senior-digital-product-analyst","json_url":"https://alion.io/job/santander-senior-digital-product-analyst.json","meta":{"generated_at":"2026-11-11T10:27:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17858,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":11879},"rest":"https://alion.io/mcp/rest/get_company?id=11879"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsantander-senior-digital-product-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsantander-senior-digital-product-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsantander-senior-digital-product-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/santander-senior-digital-product-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsantander-senior-digital-product-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":169358}},{"tool":"search_jobs","arguments":{"company":"santander.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":169358},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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