{"id":1196525,"url":"https://alion.io/job/sap-smartrecruiters-business-process-senior-consultant-2","title":"SmartRecruiters Business Process Senior Consultant","company":{"id":80,"name":"SAP","domain":"sap.com","url":"https://alion.io/company/sap-software-solutions","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Porto, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":82000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1521},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T02:00:00Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-09-24T18:48:59Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"We help the world run better\nAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.\nAbout the Role\nAs a SmartRecruiters Business Process Senior Consultant, you will serve as a trusted advisor to enterprise customers, guiding them through the design, delivery, and adoption of SmartRecruiters solutions. You will partner with customer executives to translate business strategy into scalable talent acquisition processes that drive measurable outcomes.\nThis role is ideal for a senior consultant who thrives at the intersection of business transformation, technology enablement, and client leadership. You will lead complex engagements, influence executive stakeholders, mentor delivery teams, and help shape the future of SmartRecruiters’ consulting and services offerings. The role champions innovation, continuous improvement, and the adoption of best practices across the SmartRecruiters ecosystem.\nWhat You’ll Do\nAdvise & Transform\nAct as a strategic advisor to customers, aligning their talent acquisition vision with SmartRecruiters' solutions and best practices.\n\nLead end-to-end SmartRecruiters implementations, from discovery and design through deployment and adoption.\n\nDesign and optimize industry-specific business processes, driving innovation and measurable business impact.\n\nTranslate business requirements into solution architectures, including integrations and enterprise IT alignment.\n\nChampion transformation initiatives and provide thought leadership on modern recruiting, digital adoption, and the Intelligent Enterprise.\n\nLead Delivery & Manage Risk\nOversee complex client engagements, managing scope, risks, timelines, and dependencies.\n\nEnsure high-quality, on-time delivery through strong governance, communication, and stakeholder alignment.\n\nServe as engagement lead, project lead, or sub-project lead as needed, guiding cross-functional delivery teams.\n\nDrive Adoption & Value\nValidate customer success criteria and align adoption strategies to business outcomes.\n\nAnalyze usage data, KPIs, and insights to drive optimization, adoption, and long-term value realization.\n\nPartner with Customer Success teams to develop account strategies that support renewals and long-term retention.\n\nAdvocate for customers internally, collaborating with Product, Engineering, and Support to remove adoption barriers.\n\nSupport Growth & Thought Leadership\nSupport pre-sales efforts, including solution reviews, feasibility assessments, and executive workshops.\n\nPresent insights and recommendations to senior customer stakeholders, influencing strategic decisions.\n\nProvide expert guidance on career sites, employer branding, web design, and user experience best practices.\n\nEnable Teams & Scale Excellence\nMentor and coach partner consultants and internal teams to ensure consistency, quality, and best-practice delivery.\n\nDesign and facilitate customer workshops, training sessions, and adoption events.\n\nContribute to the evolution of SmartRecruiters’ services portfolio by creating reusable frameworks, templates, and methodologies.\n\nWhat You Bring\nExperience: 5+ years delivering or leading SmartRecruiters implementations or comparable enterprise SaaS solutions in a client-facing consulting role.\n\nConsulting & Project Leadership: Proven ability to lead complex engagements; project management certifications (PMI, Six Sigma, or similar) are a plus.\n\nBusiness Process Expertise: Strong background in business process design, transformation, and IT architecture (Signavio experience preferred).\n\nTechnical Fluency: Ability to quickly understand technical concepts and apply them in enterprise environments.\n\nChange & Transformation: Solid experience in change management, transformation programs, or strategy consulting.\n\nClient Leadership: Demonstrated success building trusted relationships with executive stakeholders and partners.\n\nCommunication: Clear, confident communicator with experience presenting to senior business and technical audiences.\n\nMentorship: Passion for developing others and raising the bar on delivery excellence.\n\nAnalytical Mindset: Data-driven problem solver with the ability to turn insights into action.\n\nIndustry Knowledge: Understanding of talent acquisition, HR technology, and evolving industry trends.\n\nDigital & Brand Awareness: Familiarity with career site UX, employer branding, and web best practices.\n\nHow Success Is Measured\nCustomers achieve measurable business outcomes through adoption and process optimization.\n\nProjects are delivered on time, at high quality, and with strong executive satisfaction.\n\nCustomer Success and partner teams are enabled with scalable consulting frameworks and best practices.\n\nStrategic customer relationships drive renewals, advocacy, and long-term growth.\n\nContinuous improvement and innovation are embedded across delivery and services offerings.\n\nBring out your best\nSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.\nWe win with inclusion\nSAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.\nSAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: .\nFor SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.\nQualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.\nSuccessful candidates might be required to undergo a background verification with an external vendor.\nAI Usage in the Recruitment Process\nFor information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.\nPlease note that any violation of these guidelines may result in disqualification from the hiring process.\nRequisition ID: 443725 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid","description_format":"text","description_chars":8178,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cloud Computing","AI Agents","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-09-24T18:48:59Z"}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.684,"p_room":0.55,"age_days":24,"expected_fill_days":22,"reasons":["conf:1","win:tail","comp:brand"],"computed_at":"2026-09-24T20:39:04Z"},"pay":null,"html_url":"https://alion.io/job/sap-smartrecruiters-business-process-senior-consultant-2","json_url":"https://alion.io/job/sap-smartrecruiters-business-process-senior-consultant-2.json","meta":{"generated_at":"2026-09-24T20:39:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}