{"id":1978723,"url":"https://alion.io/job/saputo-representative-customer-service","title":"Representative, Customer Service","company":{"id":1781663,"name":"Saputo","domain":"saputo.com","url":"https://alion.io/company/saputo-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"part_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Saint-Laurent, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28665,"max":37605,"currency":"CAD","period":"year","gross":null,"usd_annual":26370},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-06T22:24:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-07T23:19:51Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?\nOverview of the role:\nSaputo is seeking a passionate Representative, Customer Service, for an existing opportunity for temporary part-time 12-month contract within our organization. Reporting to the Supervisor, Customer Service, this role will act as a Company ambassador and liaison between our valuable customers and internal departments, in a fast-paced, team environment.\nHow you will make contributions that matter:\nWorking cross functionally with distribution, warehousing, supply chain & sales\nParticipate in driving customer value, above and beyond sales\nAssisting team members with related duties such as special deliveries, delivery planning, promotional and holiday planning; special projects as required or assigned\nKeying orders, route verifications, handling customer inquiries in a timely manner\nDisplay competence, courtesy, and professionalism at all times\nSupport and maintain Saputo Dairy Products Canada G.P.’s quality standards\n\nYou are best suited for the role if you have the following qualifications:\nGrade 12 or equivalent\nSolid knowledge of Microsoft Office applications\nOne-year experience in a telephone sales / customer service environment preferred\nStrong communication and interpersonal skills; excellent telephone manner is essential\nExcellent data entry skills - speed and accuracy a must\nStrong time-management, organizational, analytical and leadership skills\nAbility to multi task in a dynamic environment both independently and as part of a team\nAbility to work under pressure and establish priorities\nBilingual is a requirement\nAs part of their duties, the position holder will be required to communicate and collaborate in English and French, both orally and in writing, with colleagues or other stakeholders located in Québec, elsewhere in Canada, or across North America.\nWe support and take care of our employees and their families by offering:\nBenefit coverage (medical & dental)\nGroup retirement plan with employer contribution\nTelemedicine and assistance program for employees and their families\nOpportunity to contribute to a collective RRSP & TFSA\nTraining and development programs\nSaputo Flex Program, flexible work environment (schedule/location/time off) according to department needs\nOrganized activities for employees and their families \nAdvantageous discounts on Saputo products\nSalary: $28 665 - $37 605 (part-time 25 hours per week)\n*Salary offers will vary commensurate with experience, education, skills, and training.\nSTATEMENT ON AI:\nAll applications are carefully considered by our Talent Acquisition team.\nArtificial Intelligence tools may be used in screening applications.\nArtificial Intelligence is not used to assess or select applications.\nIn Canada, Saputo is a leading cheese manufacturer and fluid milk and cream processor, with a portfolio of well-loved brands such as Dairyland, Armstrong, Neilson, Alexis de Portneuf, and many more. Whether your expertise lies in manufacturing, operations, supply chain management, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.\nThe material contained herein is provided for informational purposes only. All open jobs offered by Saputo Inc. and all companies, corporations, partnerships, limited partnerships and other entities controlled by Saputo Inc. (collectively, “Saputo”) on Saputo's web site are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a Saputo subsidiary, office or department, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Saputo attempts to update this site on a timely basis, the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.\nWe support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family. Saputo welcomes and encourages applications from people with disabilities. Accommodations up to the point of undue hardships, are available on request for candidates taking part in all aspects of the selection process.","description_format":"text","description_chars":5199,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Flexible schedule","Retirement plans"],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Dairy Products","Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-10-06T22:24:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:4","velocity","win:early","comp:brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":{"stated_usd_annual":26370,"is_top_pay":false},"html_url":"https://alion.io/job/saputo-representative-customer-service","json_url":"https://alion.io/job/saputo-representative-customer-service.json","meta":{"generated_at":"2026-10-08T00:40:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1060,"day_limit":5000,"remaining_today":3940,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1781663},"rest":"https://alion.io/mcp/rest/get_company?id=1781663"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsaputo-representative-customer-service"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsaputo-representative-customer-service"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsaputo-representative-customer-service"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/saputo-representative-customer-service\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsaputo-representative-customer-service"}]}