{"id":128132,"url":"https://alion.io/job/saronic-technologies-global-security-operations-center-gsoc-operator","title":"Global Security Operations Center (GSOC) Operator","company":{"id":48216,"name":"Saronic Technologies","domain":"saronic.com","url":"https://alion.io/company/saronic-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":79,"open_postings":81,"ghost_share":0,"stale_share":0.642,"repost_share":0.012,"time_to_fill_p50_days":62,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2645},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-08-26T22:03:43Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-01T21:53:21Z","board_verified":true,"closed_at":null,"days_open":67,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":66},"description":"Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.\nJob Summary:\nThe Global Security Operations Center (GSOC) Operator will deliver a seamless and efficient customer service and incident management experience. This role involves systems monitoring, incident response, and escalations. The ideal candidate has strong customer service skill and is experienced with incident response and basic troubleshooting of physical security systems.\nResponsibilities:\nMonitor for, and respond to, physical security incidents.\n\nCollaborate with Risk Intelligence, IT, and InfoSec to respond to incidents.\n\nNotify incident commanders and escalate incidents per protocol\n\nParticipate in regular training and exercises for incident response.\n\nCollaborate with the Security Systems team to report malfunctions and conduct troubleshooting.\n\nMaintain a culture of customer service excellence.\n\nQualifications:\nHigh school diploma or equivalent required; associate or bachelor's degree in Criminal Justice, Security Studies or a related field preferred.\n\n1+ year of experience in a physical security role.\n\nKnowledge of physical security systems.\n\nExperience in incident response.\n\nAbility to work in a fast-paced, dynamic environment.\n\nAbility to collaborate across business units to resolve incidents.\n\nPreferred Skills:\nAbility to handle sensitive information with discretion.\n\nAbility to assess risk and make an informed-decision during fast-paced incidents.\n\nAbility to communicate clearly and effectively both written and vocal.\n\nWork Environment/Physical Demands:\nExtended hours may be necessary to support mission-critical operations.\n\nProlonged periods of sitting at a desk and working on a computer.\n\nLifting and carrying items up to 20 pounds occasionally (e.g., system hardware).\n\nBenefits:\nMedical Insurance: Comprehensive health insurance plans covering a range of services\n\nSaronic pays 100% of the premium for employees and 80% for dependents\n\nDental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care\n\nSaronic pays 100% of the premium under the basic plan for employees and 80% for dependents\n\nTime Off: Generous PTO and Holidays\n\nParental Leave: Paid maternity and paternity leave to support new parents\n\nCompetitive Salary: Industry-standard salaries with opportunities for performance-based bonuses\n\nRetirement Plan: 401(k) plan with company match\n\nStock Options: Equity options to give employees a stake in the company’s success\n\nLife and Disability Insurance: Basic life insurance and short- and long-term disability coverage\n\nPet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline\n\nAdditional Perks: Free lunch benefit and unlimited free drinks and snacks in the office\n\nSaronic CCPA Notice for Candidates and California Employees\nIf this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).\nSaronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. 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