{"id":587046,"url":"https://alion.io/job/saronic-technologies-information-technology-intern-summer-2027","title":"Information Technology Intern (Summer 2027)","company":{"id":48216,"name":"Saronic Technologies","domain":"saronic.com","url":"https://alion.io/company/saronic-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":79,"open_postings":81,"ghost_share":0,"stale_share":0.654,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":82000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":408},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"Bash","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"Microsoft Entra ID","optional":true},{"name":"Okta","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"VPN","optional":true},{"name":"Wi-Fi","optional":true}],"status":"live","first_seen_at":"2026-09-09T19:46:54Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-26T18:36:39Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.\nJob Overview\nWe are seeking a talented and organized IT Intern who will support the tools and systems managed by IT Operations. This is a hands-on experience, which will allow you to apply your academic knowledge in a real-world setting and contribute to the systems and infrastructure in a fast-paced defense technology environment.\nThis internship is ideal for students pursuing information technology, computer science, computer engineering, management information systems, or a related field, and eager to make an impact in the defense tech industry.\nResponsibilities\nProvide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices\nTroubleshoot and resolve escalated technical issues, ensuring timely and effective solutions\nPerform routine system maintenance, including software updates, security patches, and backups\nDocument and track support tickets using a helpdesk management system, ensuring resolutions are well-documented\nMaintain up-to-date knowledge of emerging IT trends and technologies to provide innovative solutions\nCollaborate with senior IT staff on complex technical projects, migrations, and system upgrades\nEnsure adherence to security best practices, including data protection and access control\nQualifications\nCurrently enrolled in a Bachelor's or Master's program in Information Technology, Computer Science, Computer Engineering, Management Information Systems, or a related field\nBasic ability to troubleshoot hardware, software, and network issues across desktops, laptops, printers, and mobile devices, with comfort in at least one operating system (Windows, macOS, or Linux)\nExcellent communication with the ability to explain technical issues to non-technical users\nA great customer experience mindset\nProblem-solving mindset with attention to detail and an ability to prioritize tasks\nFamiliarity with helpdesk or ticketing systems (e.g., Jira, ServiceNow, Zendesk) is a plus\nExposure to endpoint or device management (e.g., Microsoft Intune, Jamf, SCCM) is a plus\nFamiliarity with identity and directory services (Active Directory, Microsoft Entra ID, Okta) is a plus\nFamiliarity with networking concepts: DNS, DHCP, VPN, ethernet, and Wi-Fi troubleshooting is a plus\nExposure to scripting or automation (PowerShell, Python, or Bash) is a plus\nExposure to security best practices, including data protection and access control\nAbility to work independently and collaboratively in a fast-paced environment\nThis role requires full-time in office presence (40 hours/week) based at our headquarters in Austin, TX, from May through August 2027\n\nPhysical Demands\nProlonged periods of sitting at a desk and working on a computer\nOccasional standing and walking within the office\nManual dexterity to operate a computer keyboard, mouse, and other office equipment\nVisual acuity to read screens, documents, and reports\nOccasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies\nLifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)\nSaronic CCPA Notice for Candidates and California Employees\nIf this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).\nSaronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. 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