{"id":128150,"url":"https://alion.io/job/saronic-technologies-salesforce-business-system-analyst","title":"Salesforce Business System Analyst","company":{"id":48216,"name":"Saronic Technologies","domain":"saronic.com","url":"https://alion.io/company/saronic-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":78,"open_postings":80,"ghost_share":0,"stale_share":0.675,"repost_share":0.013,"time_to_fill_p50_days":63,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":108000,"max_usd":232000,"period":"year","method":"role_country_seniority_unknown","sample_n":2118},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"MuleSoft","optional":false},{"name":"Scrum","optional":false},{"name":"Slack","optional":false},{"name":"Apex","optional":true}],"status":"live","first_seen_at":"2026-07-16T14:58:28Z","employer_posted_date":"2026-07-16","last_verified_at":"2026-11-06T04:50:55Z","board_verified":true,"closed_at":null,"days_open":112,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":112},"description":"Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.\nJob Overview\nWe are seeking an experienced Salesforce Business Systems Analyst to join our Enterprise Technology organization. This role blends a traditional Business Analyst position with light Scrum Master responsibilities across our Salesforce ecosystem, built primarily on Sales Cloud and Field Service Lightning. You will work closely with business stakeholders, product owners, developers, and integration partners to make sure Salesforce initiatives are clearly defined and delivered without disruption.\nThis is a fast-paced environment where multiple initiatives run in parallel. We move quickly from stakeholder conversations to development-ready scope. You should be comfortable juggling several projects and competing deadlines without dropping quality.\nYou will act as the liaison between business stakeholders and development teams, translating needs into clear, buildable requirements. You will also serve as a trusted advisor on effective, scalable use of Salesforce, operating as an in-house functional consultant for the platform.\nThe ideal candidate is detail oriented, proactive, and experienced with Salesforce and its integrations across the enterprise landscape, including platforms such as MuleSoft and Slack.\nResponsibilities\nRequirements and Documentation: Partner with stakeholders across sales, service, and operations to gather and document business requirements, functional specs, user stories, acceptance criteria, and process flows. Write requirements that account for the Salesforce data model, automation, security and sharing, and reporting. Deliver development-ready scope quickly.\n\nTrusted Advisor: Serve as the in-house functional expert for Salesforce. Guide the business toward best-practice configurations and push back on requests that would create long-term complexity or technical debt.\n\nManaging Multiple Priorities: Own several Salesforce initiatives at once. Track action items, deadlines, and dependencies across all of them. Triage competing demands by impact and keep every workstream moving. Provide regular status updates so leadership can track progress, weigh tradeoffs, and remove blockers.\n\nDelivery and Cross-Functional Coordination: Act as a delivery partner to product owners and delivery teams. Make sure scope, dependencies, and integration touchpoints across Salesforce and connected systems (MuleSoft, Slack, ERP, marketing platforms) are understood and managed throughout the project lifecycle. Lead initiatives that cross team boundaries, serve as the liaison between business and technology teams, and convene the right people early to align on scope.\n\nAgile and Backlog Support: Facilitate or assist with backlog refinement, sprint planning, stand-ups, sprint reviews, and retrospectives. Work with product owners to keep the backlog prioritized and stories well-defined, properly sized, and aligned with business goals.\n\nReleases and Integrations: Support planning around Salesforce seasonal releases, sandbox refreshes, and new-feature adoption, including impact assessment and regression testing. Coordinate integration touchpoints with MuleSoft, Slack, ERP, and marketing platforms.\n\nRisk, Process, and Traceability: Identify risks, dependencies, and delivery blockers early, especially across automation, the data model, security and sharing, reporting, and integrations. Recommend practical process improvements. Maintain high-quality documentation and traceability from business need through release.\n\nQualifications\nBachelor's degree or equivalent experience in Business Administration, Information Systems, Information Technology, or a related field.\n\n5+ years as a Business Analyst or Business Systems Analyst in enterprise environments.\n\nExperience supporting projects involving Salesforce and, ideally, integrations such as MuleSoft and/or Slack.\n\nUnderstanding of core Salesforce concepts, including the data model, automation (flows and process logic), security and sharing, and reports and dashboards.\n\nFamiliarity with common Salesforce integrations and adjacent systems, such as MuleSoft, Slack, ERP, and marketing automation platforms.\n\nAbility to manage multiple concurrent initiatives and deadlines in a fast-paced environment.\n\nAbility to write clear, detailed requirements, user stories, and acceptance criteria quickly.\n\nStrong experience on Agile or Scrum projects and familiarity with tools like Jira and Confluence.\n\nStrong communication and facilitation skills across technical and non-technical audiences.\n\nPreferred Qualifications\nSalesforce certification such as Salesforce Certified Administrator or Salesforce Certified Business Analyst.\n\nExperience with our core Salesforce footprint (Sales Cloud and Field Service Lightning) and integration tooling such as MuleSoft.\n\nExperience in aerospace, defense, or another fast-paced, high-growth environment where systems must scale quickly.\n\nPhysical Demands\nProlonged periods of sitting at a desk and working on a computer\n\nOccasional standing and walking within the office\n\nManual dexterity to operate a computer keyboard, mouse, and other office equipment\n\nVisual acuity to read screens, documents, and reports\n\nOccasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies\n\nLifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages)\n\nBenefits\nMedical Insurance: Comprehensive health insurance plans covering a range of services\nSaronic pays 100% of the premium for employees and 80% for dependents\nDental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care\nSaronic pays 100% of the premium under the basic plan for employees and 80% for dependents\nTime Off: Generous PTO and Holidays\nParental Leave: Paid maternity and paternity leave to support new parents\nCompetitive Salary: Industry-standard salaries with opportunities for performance-based bonuses\nRetirement Plan: 401(k) plan with company match\nStock Options: Equity options to give employees a stake in the company’s success\nLife and Disability Insurance: Basic life insurance and short- and long-term disability coverage\nPet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline\nAdditional Perks: Free lunch benefit and unlimited free drinks and snacks in the office\nSaronic CCPA Notice for Candidates and California Employees\nIf this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3).\nSaronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. 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