{"id":1424434,"url":"https://alion.io/job/sartorius-hr-service-partner","title":"HR Service Partner","company":{"id":1796190,"name":"Sartorius","domain":"sartorius.com","url":"https://alion.io/company/sartorius-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":40,"ghost_share":0,"stale_share":0.825,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-30T05:48:23Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Yauco, Puerto Rico"],"countries":["PR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":85000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2951},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T23:17:34Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-29T23:07:28Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"The Human Resources Service Partner is responsible for delivering efficient and effective support to HR customers, including employees, HR Business Partners, and HR Managers. This role oversees the employee life-cycle; from onboarding to offboarding process. Serves as the first point of contact for resolving employee issues submitted via Workday help cases by interpreting and applying HR policies and procedures with independent judgment.The position provides recommendations on HR matters, contributes to continuous process and quality improvements, and may participate in the development and enhancement of HR policies and practices. The role requires handling sensitive employee concerns and supporting HR operational decisions.\nEnvironmental Health and Safety (EHS) Regulations, Occupational Health and Safety Administration System (OSHA) Regulations. GMP, ISO, GDP\nGrow with us - Your Responsibilities\nServe as the first-level contact for HR-related inquiries, providing guidance and solutions through Workday help cases.\nInterpret and apply HR policies and procedures to resolve employee issues and provide recommendations to managers and employees.\nAdminister the full employee life cycle in Workday, including hires, job changes, compensation adjustments, leaves of absence, and terminations.\nManage onboarding and offboarding processes, including coordination of welcome sessions and documentation.\nMaintain accurate and up-to-date personnel data in HR systems.\nCreate and manage employment-related documents such as contracts, agreements, certifications, and personnel file records.\nManage benefit deduction processes, ensuring accurate setup, tracking, and reconciliation of employee benefit deductions.\nSupport general audits by the company, client requirements, or compliance teams; ensure timely responses and documentation.\nSupport payroll, benefits, and compensation administration, including pension-related tasks.\nPrepare standard HR reports, dashboards, and analytics to support business decision-making.\nResponsible of developing HR knowledge articles and case management content.\nParticipate in continuous improvement initiatives and policy development projects.\nWhat will convince us\nBachelor's degree in human resources or related field\n5+ of proven working experience in an HR generalist, operations or service delivery role and in a confidential environment\nStrong knowledge of HR policies, procedures, and state and federal employment law.\nDemonstrated ability to prioritize workload effectively while maintaining exceptional attention to detail and delivering outstanding customer service.\nApproachable and able to demonstrate confidence in dealing with employees at all levels of the Company\nComputer Skills: Proficient in MS Office products, including advanced Excel skills. 2+ years’ experience using HRIS system(s), Workday preferred.\nReasoning skill: Critical thinking and problem-solving skills, with the ability to interpret and apply a variety of instructions and resolve practical issues in dynamic, non-standardized situations .\nExcellent communication skills, with the ability to clearly convey complex information in both oral and written formats to diverse audiences.\nBilingual (Fluent in English and Spanish)\nWhat We Offer\nPaid vacation and sick leave\n\n14 paid holidays annually\n\nImpressive campus: Located on 219,000 square meters, our campus is home for more than 1,000 employees.\n\nWe offer conference areas, and a development center\n\nMedical, Dental and Vision insurance along with Company Retirement Plan\n\nOn-site cafeteria and coffee shop\n\nOn-site occupational health offices including Laboratory Services\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. We are also an equal opportunity employer of individuals with disabilities and protected veterans.\nPlease view equal employment opportunity posters provided by OFCCP here\nE-Verify Participation Info\nE-Verify Workers Rights\nAbout Sartorius\nSartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.\nWe look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.\nJoin our global team and become part of the solution. We are looking forward to receiving your application. \nwww.sartorius.com/careers","description_format":"text","description_chars":4552,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Cafeteria","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","Drug Discovery","Laboratory Equipment","Bioprocessing"],"lifecycle":[{"event":"open","at":"2026-09-28T23:17:34Z"}],"visa":[],"liveness":{"score":23,"band":"cold","label":"Long shot","p_open":1,"p_active":0.526,"p_room":0.44,"age_days":31,"expected_fill_days":31,"reasons":["conf:6","stale_co","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/sartorius-hr-service-partner","json_url":"https://alion.io/job/sartorius-hr-service-partner.json","meta":{"generated_at":"2026-10-30T11:29:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16429,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1796190},"rest":"https://alion.io/mcp/rest/get_company?id=1796190"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsartorius-hr-service-partner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsartorius-hr-service-partner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsartorius-hr-service-partner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sartorius-hr-service-partner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsartorius-hr-service-partner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1424434}},{"tool":"search_jobs","arguments":{"company":"sartorius.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1424434},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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