{"id":3805277,"url":"https://alion.io/job/sathawat-ventures-it-manager","title":"IT Manager","company":{"id":3860953,"name":"Sathawat Ventures","domain":"sathawat.com","url":"https://alion.io/company/sathawat-ventures","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phnom Penh, Cambodia"],"countries":["KH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-11-04T17:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-04T17:00:00Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Job DescriptionJOB SUMMARY\n\nThe IT Manager is responsible for leading and managing the overall IT operations, infrastructure, systems support, digital support services, and technology governance for Tube Coffee. This role ensures all IT systems, store infrastructure, and digital platforms operate efficiently, securely, and consistently to support business growth and operational excellence.\n\nJOB RESPONSIBILITIES\n\n• Develop and execute IT operational plans aligned with company objectives and expansion strategy.\n\n• Maintain stable and scalable IT operations supporting stores, headquarters, and digital platforms.\n\n• Ensure all IT infrastructure and systems comply with company standards and operational requirements.\n\n• Monitor overall IT performance and identify improvement opportunities.\n\n• Establish IT governance, operational procedures, and compliance standards.\n\n• Oversee deployment and maintenance of network infrastructure, internet connectivity, Wi-Fi, VPN, CCTV, and POS hardware across all stores.\n\n• Supervise support operations for POS, CRM, HRM, loyalty systems, accounting systems, and other business applications.\n\n• Coordinate with software vendors for issue escalation, bug fixing, and enhancement implementation.\n\n• Ensure implementation of IT security standards, password policies, and access controls.\n\n• Lead, coach, and supervise IT support teams.\n\n• Prepare operational reports, infrastructure reports, incident summaries, and project updates for management.\n\n• Perform other tasks as assigned.\nJob RequirementsMINIMUM JOB REQUIREMENT\n\n• Bachelor’s degree in Information Technology, Computer Science, or a related field. Master’s degree preferred.\n\n• Minimum 5-8 Year of experience in IT Operations, infrastructure, or System Support\n\n• Knowledge of retail/F&B operational systems including CRM, HRM, loyalty, and payment systems.\n\n• Understanding of IT governance, cybersecurity fundamentals, and operational risk management.\n\n• Strong leadership and team management skills.","description_format":"text","description_chars":2005,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-11-05T13:11:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":31,"reasons":["seen:4","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/sathawat-ventures-it-manager","json_url":"https://alion.io/job/sathawat-ventures-it-manager.json","meta":{"generated_at":"2026-11-10T01:09:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2546,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3860953},"rest":"https://alion.io/mcp/rest/get_company?id=3860953"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsathawat-ventures-it-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsathawat-ventures-it-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsathawat-ventures-it-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sathawat-ventures-it-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsathawat-ventures-it-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3805277}},{"tool":"search_jobs","arguments":{"company":"sathawat.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3805277},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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