{"id":3596767,"url":"https://alion.io/job/savageone-senior-account-manager","title":"Senior Account Manager","company":{"id":4452485,"name":"SavageOne","domain":"savageone.co","url":"https://alion.io/company/savageone","size_band":"1-10","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Durban, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":20000,"max_usd":42000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":18},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-02T04:53:24Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-13T14:45:13Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Job Description\nJob Title\nAccount Manager\nReports To\nBusiness Unit Director / Client Services Director\nCore Purpose of the Role\nThe Account Manager is responsible for leading the day-to-day delivery of client projects, ensuring work is delivered on time, within budget, and to the required quality standards. This role serves as the primary liaison between clients and internal teams, driving operational excellence while maintaining strong client relationships and identifying opportunities for account growth.\nKey Responsibilities\nClient & Project Management\nManage multiple client projects simultaneously from briefing through to final delivery.\nOwn project timelines, budgets, scope, and deliverables.\nAct as the primary point of contact for clients throughout project execution.\nBuild and maintain strong, long-term client relationships.\nCoordinate internal creative, strategy, production, and operational teams to ensure successful project delivery.\nSchedule and facilitate regular client meetings, status updates, and project reviews.\nProactively identify project risks and implement solutions before issues arise.\nManage client feedback, revisions, and change requests in accordance with internal processes.\nMonitor the overall health and performance of client accounts.\nIdentify opportunities to grow existing accounts through additional services or projects.\nSupport senior leadership with the management of strategic or key client relationships.\nCommercial & Financial Management\nMonitor project budgets, profitability, and financial performance.\nTrack project estimates, purchase orders, quotations, and invoicing.\nAssist with monthly revenue forecasting and pipeline reporting.\nEnsure projects remain within approved budgets while maintaining profitability.\nWork closely with the Finance team to ensure accurate billing, revenue recognition, and timely collections.\nMonitor account performance against revenue targets and budgets.\nBrief Management\nReceive and manage incoming project briefs from clients and internal stakeholders.\nReview briefs for completeness, feasibility, and commercial viability.\nClarify project objectives where necessary before work begins.\nTranslate client requirements into clear, structured briefs for internal teams.\nEnsure only complete and approved briefs enter the production workflow.\nWorkflow & Project Coordination\nManage projects through internal workflow and project management systems.\nCoordinate resources across multiple departments.\nMonitor project schedules and turnaround times.\nIdentify and resolve workflow bottlenecks.\nEnsure work progresses efficiently through all production stages.\nCommunicate project status proactively to both clients and internal stakeholders.\nEnsure project commitments and delivery deadlines are realistic and consistently achieved.\nScope & Quality Control\nMonitor project scope and prevent scope creep.\nManage project budgets, costing, and change requests.\nEnsure all work meets quality standards before client delivery.\nMaintain accurate project documentation and reporting.\nSupport continuous improvement of project management processes and workflows.\nCompetencies Required\nQualifications & Experience\nQualification in Project Management, Marketing, Business, Operations, Communications, or a related field is advantageous.\nMinimum 5-7 years' experience in an account management, project management, client services, marketing, agency, creative, production, or related environment.\nProven experience managing multiple projects and cross-functional teams.\nExperience working within fast-paced, deadline-driven environments.\nTechnical Skills\nStrong project management and workflow coordination skills.\nExcellent understanding of creative, marketing, branding, production, or operational processes.\nFinancial acumen with experience managing project budgets and costing.\nExperience using project management and workflow platforms.\nStrong Microsoft Office and reporting skills.\nBehavioural Competencies\nHighly organised with exceptional attention to detail.\nStrong planning, prioritisation, and time management skills.\nExcellent communication and interpersonal abilities.\nClient-focused with strong relationship management skills.\nCommercially aware with strong problem-solving ability.\nAble to remain calm under pressure and manage competing priorities.\nProactive, accountable, and results driven.\nCollaborative team player with the confidence to manage stakeholders at all levels.\nInternal Stakeholder Relationships\nClient Services\nCreative Team\nDesign & Production\nStrategy\nSales & Business Development\nOperations\nFinance\nLeadership Team\nHuman Resources\nDisclaimer\nThe responsibilities outlined in this job description are intended to provide a general overview of the role and are not an exhaustive list of all duties, responsibilities, or requirements. 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