Cashier

Save More Marketplace

Job Description - Cashier

Position Title:

Cashier

Department:

Front End

Reports To:

Customer Service Manager / Front End Manager

FLSA Status:

Non-Exempt (Hourly)

Position Summary

The Cashier is responsible for providing every customer with a fast, friendly, and accurate checkout experience. Cashiers serve as one of the final points of contact for our customers and play a vital role in creating a positive impression of Save More Marketplace. This position requires excellent customer service, attention to detail, and the ability to accurately process transactions while maintaining a clean, organized, and welcoming checkout area.

Essential Duties & Responsibilities

• Greet every customer with a friendly smile and positive attitude.
• Accurately scan merchandise and process customer purchases.
• Accept cash, checks, credit/debit cards, EBT, gift cards, and other approved payment methods.
• Count back change accurately and balance cash drawers according to company procedures.
• Bag groceries carefully to protect products and provide an exceptional customer experience.
• Verify identification for age-restricted purchases in accordance with company policy and applicable laws.
• Assist customers with questions, product locations, and store services.
• Maintain a clean, organized, and fully stocked checkout lane.
• Monitor checkout supplies and notify management when replenishment is needed.
• Perform price checks and request assistance when necessary.
• Follow all coupon, discount, and promotional procedures.
• Maintain confidentiality of customer information and payment transactions.
• Assist with stocking, facing merchandise, cleaning, and other front-end responsibilities during slower periods.
• Help maintain a safe shopping environment by reporting spills, hazards, or suspicious activity.
• Perform other duties as assigned by management.

Qualifications

• Previous cashier, retail, grocery, or customer service experience is preferred but not required.
• Excellent customer service and communication skills.
• Basic math and cash-handling skills.
• Ability to remain calm and professional in a fast-paced environment.
• Strong attention to detail and accuracy.
• Dependable with a positive attitude and strong work ethic.
• Ability to work effectively as part of a team.

Physical Requirements

• Stand for extended periods throughout the shift.
• Frequently lift and carry up to 25 pounds.
• Occasionally lift up to 50 pounds with assistance.
• Bend, reach, twist, and perform repetitive hand and wrist movements.
• Push and pull shopping carts as needed.
• Maintain the ability to work in a fast-paced retail environment.

Work Schedule

• Flexible availability including days, evenings, weekends, and holidays.
• Overtime may be required based on business needs and must be approved by management.

Cash Handling & Customer Service Expectations

All Cashiers are expected to:

• Handle all transactions accurately and honestly.
• Follow all company cash handling and loss prevention procedures.
• Deliver friendly, respectful, and professional service to every customer.
• Protect customer privacy and payment information.
• Promptly notify a supervisor of transaction discrepancies or register issues.
• Follow all front-end operating procedures and company policies.

Success in This Role

A successful Cashier demonstrates:

• Outstanding customer service
• Accuracy and attention to detail
• Dependability and punctuality
• Positive attitude and professionalism
• Strong communication skills
• Teamwork and willingness to assist others
• Commitment to creating a fast, friendly, and efficient checkout experience for every customer

Save More Marketplace is an Equal Opportunity Employer. We are committed to providing outstanding service to our customers while fostering a respectful, safe, and inclusive workplace for all employees.