{"id":1735857,"url":"https://alion.io/job/savers-community-donation-manager-4","title":"Community Donation Manager","company":{"id":8232,"name":"Savers","domain":"savers.com","url":"https://alion.io/company/savers","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Communications","role_family":"Communications","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New Hope, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":62000,"max_usd":167000,"period":"year","method":"role_country_seniority_unknown","sample_n":1900},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Intercom","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-03T01:03:41Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-11T19:15:13Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Description\nJob Title: Community Donation Manager\nPay Range: $18.20 - $24.00\n Who we are:\nAs one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.\nOur brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.\nWhat you can expect:\nThe opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. \nTo work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. \nAn investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. \nWhat you get:\nComprehensive onboarding and training from day one.\nIn-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.\nBenefits offerings including:\nBundled health plans such as medical, Rx, dental and vision.\nCompany-paid life insurance for extra protection and peace of mind.\nPrograms to stop smoking, diabetes management coaching, and on demandcare options.\nA 401k plan with generous company matching contributions to assistyou in saving for a secure financial future.\nPaid time off from work for leisure or other hobbies.\nA range of mental health services to assistyou in managing dailylife.\nWhat you’ll be working on:\nAccountable for the overall management and direction of the processes associated with the day-to-day functions of the Community Donation Center to make Savers the donation center of choice. Upholds company standards, regulations, and laws throughout all donor areas of the store (inside and outside), remaining aware of donor needs and monitoring and ensuring fast, friendly, and respectful service at point of donation. Responsible for promoting brand awareness in their community and developing relationships with and inspiring local organizations to partner with Savers. Manages a team of Community Donation Center Ambassadors. The Community Donation Manager is guided by the Savers Vision and Core Values.\nDonation Center Operations\nEnsures CDC is organized, clean, safe, and welcoming; ensures donation flow, storage and staging are always maintained.\nPartners with the Production Manager/Store Manager to manage donation flow from the CDC into the production room to help facilitate a manageable supply flow at all times.\nEngages with customers and donors to actively promote Savers’ brand both in the store and in the community as required.\nEnsures donations are accurately weighed by classification and accounted for.\nPlans, tracks, and measures donation goals and results.\nUses the CDC Scheduler and Daily Planner to schedule CDC Ambassadors appropriately, ensuring coverage is aligned with expected volume and donor traffic.\nUtilizes, in accordance with Savers standards, branded sign packages and all other company approved materials that promote the Savers brand.\nLeverages Voice of the Customer Program to improve donor satisfaction.\nPerforms the duties of the CDC Ambassador as required.\nLeadership and Development\nLeads, directs, and supervises the work of CDC Ambassadors.\nPlans staffing needs; recruits, selects, and trains new CDC Ambassadors.\nRegularly interacts, trains, coaches, and counsels the CDC Ambassadors. Provides recognition and candid feedback. Addresses complaints and solves issues.\nDevelops a culture of genuine appreciation for donors and donations at the CDC by ensuring Ambassadors are providing fast, friendly, respectful service, consistently and positively representing the store’s nonprofit partner, and demonstrating the company’s brand and values.\nIdentifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.\nRole models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.\nFunctions as an active member of the management team\nDonor Service\nDelivers a positive and unforgettable donor experience by training, coaching, and role-modeling donor service expectations to CDC Ambassadors.\nContinuously assesses the donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.\nActively engages with the donor by seeking firsthand feedback to make improvements to all aspects of the donor experience. Responds to donor questions, requests, and complaints.\nEducates all team members in the store on Savers’ brand, empowering them to share stories about the business model to customers and the community.\nWorks with store team in promoting awareness of our non-profit partner, joint brands, and community impact.\nDrives company promotions and other permitted grassroots efforts inside and outside the store that create community awareness of the CDC, the company brand, and the benefits of donating to Savers.\nPartners with the Sourcing team to lead or assist in Fundrive events as needed.\nNetworks within the community through grassroots efforts to share the Savers story and promote awareness.\nWhat you have:\nExcellent presentation skills.\nMathematical skills.\nAbility to communicate well in both verbal and written forms.\nAbility to observe, assess and coach the work of others.\nAbility to apply common sense understanding to carry out instructions furnished in written and/or verbal form.\nAbility to reason, make decisions, and use independent judgment in various situations.\nProficient in all Microsoft Office applications.\nMinimum Required Education, Training and Experience:\nHigh School diploma: post-Secondary degree/diploma preferred.\nExperience managing people preferred.\nPhysical Requirements:\nMust be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 - 10 lbs. of force.\nFrequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.\nPossess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.\nContinuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.\nFrequently required to read written & electronic documents and product labels.\nContinuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.\nWill occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.\nWill need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.\nAble and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.\nFrequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.\nPossess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.\nContinuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.\nFLSA: Non-Exempt\nTravel: Will periodically need to drive to meetings or other stores for business purposes.\nLocation: 4471 Winnetka Avenue, New Hope, MN 55428\nSavers is an E-Verify employer.","description_format":"text","description_chars":9105,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Secondhand","Retail & Shop Systems"],"lifecycle":[{"event":"open","at":"2026-10-03T01:03:41Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.406,"p_room":0.473,"age_days":7,"expected_fill_days":4,"reasons":["conf:1","wave","velocity","win:tail"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/savers-community-donation-manager-4","json_url":"https://alion.io/job/savers-community-donation-manager-4.json","meta":{"generated_at":"2026-10-11T20:19:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8160,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8232},"rest":"https://alion.io/mcp/rest/get_company?id=8232"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsavers-community-donation-manager-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsavers-community-donation-manager-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsavers-community-donation-manager-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/savers-community-donation-manager-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsavers-community-donation-manager-4"}]}