{"id":2127729,"url":"https://alion.io/job/sb-fm-central-operations-planner","title":"Central Operations Planner","company":{"id":4372533,"name":"SBFM","domain":"sb-fm.co.uk","url":"https://alion.io/company/sb-fm","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eploy","truth_index":{"grade":"B","score":80,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leeds, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":39648},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-06T11:12:06Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-12T01:03:18Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"About The Role\nCentral Operations Planner\nLocation: Leeds, West Yorkshire\nSalary: £30,000 per annum\nJob Type: Full-time, Permanent\nWe are looking for an organised and experienced Central Operations Planner to join our team!\nAs a Central Operations Planner, you will play a key role in coordinating and scheduling operational resources to ensure work is completed efficiently, safely and within agreed service levels.\nBased at our Head Office in Leeds, you will work closely with engineers, Account Managers and the wider Operations team to plan workloads, manage schedules and respond to changing business requirements. This is a fast-paced role that requires excellent organisation, attention to detail and the ability to manage multiple priorities effectively.\nExperience using FLS or a similar field service management and scheduling system is essential.\nDuties and Responsibilities\nPlanning and scheduling engineers' workloads to maximise productivity and ensure operational requirements are met\nUsing FLS and workforce management systems to allocate jobs, manage schedules and make effective use of available resources\nLiaising with Account Managers to coordinate customer requirements and ensure service commitments are met\nOrganising and coordinating inductions for new employees, ensuring all required documentation and training is completed\nManaging employee schedules using workforce management and shift allocation systems\nPrioritising workloads and responding quickly and effectively to changing business requirements\nMonitoring engineer activity and the progress of assigned work, ensuring tasks are completed and accurately recorded\nTracking employee attendance, availability and workload distribution\nReviewing operational data and reports, identifying and correcting errors where required\nMaintaining accurate records and providing clear scheduling updates to relevant stakeholders\nSupporting wider operational planning activities and contributing to process improvement initiatives\nEnsuring company policies, procedures and customer requirements are followed at all times\nWorking collaboratively with colleagues across Central Operations and the wider business\nQualifications and Skills\nPrevious experience in an operational planning, scheduling or workforce management role\nExperience using FLS or a similar scheduling/workforce management system\nStrong organisational and planning skills, with excellent attention to detail\nExcellent time management skills and the ability to manage multiple priorities\nAbility to work effectively in a fast-paced environment and respond positively to changing requirements\nStrong written and verbal communication skills\nGood working knowledge of Microsoft Office, particularly Excel and Outlook\nHigh level of accuracy when reviewing data, schedules and reports\nExperience using employee shift management or workforce scheduling applications would be advantageous\nExperience coordinating employee onboarding and induction activities would be advantageous\nAbility to work independently while also being a strong team player\nThe successful candidate will receive:\n£30,000 salary\n20 days holiday plus bank holidays\nPension Scheme\nInternal mentoring scheme\nRegular company events\nOpportunities for development and progression\nCommitment to SBFM Values\nBe a Good Person\nWe give people opportunities and embrace their inherent goodness. We are open minded and uphold integrity. We are respectful and considerate. We are kind and appreciative.\nPlay as a Team\nCommunity and communication is everything. We remain inclusive within our company and with our clients. Together, we grow, retain, execute, and make an impact. We are one team.\nThink Differently\nWe encourage a growth mindset, everything can be improved through effort. We love innovation and ideas. We are disruptors, and push boundaries for sustainable growth.\nMake an Impact\nIt’s all about the ultimate goal. We exceed expectations and deliver results at pace. We challenge the norm and step out of our comfort zone, because at our core, we are passionate and love to win.\nAbout Us\nOur company recognises and values the enriching benefits equality, diversity and inclusion bring to our community. We celebrate diversity and actively encourage applicants from minority ethnic groups, LGBTQ+, disabled and neuro-diverse groups to apply for our vacancies. Our aim is to nurture happy teams who learn from and inspire each other, and we believe diversity is key to achieving this goal.","description_format":"text","description_chars":4487,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-09T00:39:48Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.824,"p_room":1,"age_days":3,"expected_fill_days":15,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":39648,"is_top_pay":false},"html_url":"https://alion.io/job/sb-fm-central-operations-planner","json_url":"https://alion.io/job/sb-fm-central-operations-planner.json","meta":{"generated_at":"2026-10-12T03:12:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4923,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4372533},"rest":"https://alion.io/mcp/rest/get_company?id=4372533"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsb-fm-central-operations-planner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsb-fm-central-operations-planner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsb-fm-central-operations-planner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sb-fm-central-operations-planner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsb-fm-central-operations-planner"}]}