{"id":2981986,"url":"https://alion.io/job/sbm-management-services-account-director-8","title":"Account Director","company":{"id":3856819,"name":"SBM Management Services","domain":"sbmmanagement.com","url":"https://alion.io/company/sbm-management-services","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":541,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States","Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-06T00:00:00Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-11-06T03:38:28Z","board_verified":true,"closed_at":null,"days_open":92,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":91},"description":"Title:\nAccount DirectorJob Description:\nNOW HIRING: Account Director\nCompensation: $140,000-$150,000 per year\nSBM is a global organization revolutionizing facilities maintenance and soft services through our innovative technology. We provide scalable solutions and empower our people through technology to meet the needs of every client to the highest standards and uniqueness of each building.\nWe're searching for a dynamic Account Director with experience in operations and account management and can lead their assigned portfolio to consistent success through strategy, leadership and a deep understanding of our vision and mission.\nJob Overview\nThe Account Director plays a key role in leading efforts to achieve organic growth goals. Account Directors will also focus on developing and implementing strategies for the retention of existing business by performing the following duties personally or through subordinate managers.\n Roles & Responsibilities\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.\nDeliver value to SBM customers in an impactful way to promote advocacy and align with SBM’s established growth plan\n\nProvide leadership and direction to support existing program retention and organic growth to meet individual account and corporate growth goals\n\nEnsure all sites within the portfolio maintain compliance with contractual agreements, SBM’s internal performance management system (4Insite), standardized processes, corporate departments, and company initiatives\n\nAdhere to all required customer and internal reporting requirements, including but not limited to internal growth and status updates, customer-facing business reviews, and monthly portfolio updates\n\nTravel is required to assess site performance levels and health of relationship\n\nSeek service enhancements to streamline operations, deliver efficiencies, and improve the customer experience\n\nProactively assess customer and industry trends to identify opportunities to innovate and introduce next-level solutions across customer portfolio\n\nUnderstand and effectively communicate the vision, mission, and value propositions of SBM and all corporate departments\n\nWork interdepartmentally to support operational excellence and growth opportunities\n\nManage leadership succession planning through regular evaluation of site and portfolio leadership competency to ensure continuous and scalable growth\n\nConduct management meetings to order reinforce ownership, connection, and incentivization through all employee levels\n\nPerform other duties, as assigned\n\nQualification\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.\nEducation and/ or Experience\nLevel I - Bachelor’s degree in Business Management, or a related field from a four-year college or university with 5-8 years of experience; or equivalent combination of education and experience.\nLevel II - Bachelor’s degree in Business Management, or a related field from a four-year college or university with 8+ years of experience; or equivalent combination of education and experience.\nCertificates, Licenses, Registrations\nMay be required to have a valid driver’s license.\nSkills/Abilities\nAbility to set SBM apart by creating an exceptional experience for internal teams and customers.\nDynamic communication skills required to effectively present to internal teams and external customers.\nAbility to develop PowerPoint presentations and report documents with effective messaging.\nSupervisory Responsibilities\nCarries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.\nPhysical Demands & Work Environment\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to walk and use hands to finger, handle, or feel. The employee is occasionally required to stand.\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.\nBenefits:\nSBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:\nwww.sbmmanagement.com/careers Careers - SBM\nSBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.","description_format":"text","description_chars":5424,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-21T07:23:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.447,"p_room":0.28,"age_days":91,"expected_fill_days":22,"reasons":["conf:5","stale_co","wave","win:tail","crowd:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":false},"html_url":"https://alion.io/job/sbm-management-services-account-director-8","json_url":"https://alion.io/job/sbm-management-services-account-director-8.json","meta":{"generated_at":"2026-11-06T04:59:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8636,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3856819},"rest":"https://alion.io/mcp/rest/get_company?id=3856819"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsbm-management-services-account-director-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsbm-management-services-account-director-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsbm-management-services-account-director-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sbm-management-services-account-director-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsbm-management-services-account-director-8"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2981986}},{"tool":"search_jobs","arguments":{"company":"sbmmanagement.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2981986},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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