{"id":1935135,"url":"https://alion.io/job/sbm-management-services-assistant-account-director-4","title":"Assistant Account Director","company":{"id":3856819,"name":"SBM Management Services","domain":"sbmmanagement.com","url":"https://alion.io/company/sbm-management-services","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Redmond, United States","Seattle, United States","Bellevue, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":150000,"currency":"USD","period":"year","gross":null,"usd_annual":150000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-05T23:25:34Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-19T03:15:55Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Title:\nAssistant Account DirectorJob Description:\nNOW HIRING: Assistant Account Director\nCompensation: $130,000-$150,000 per year\nJob Overview\nThe Assistant Account Director will be responsible for overseeing the successful execution of services provided to our customers and managing sales to our customers. The individual will maintain and build the relationship between company and the customer or a group of customers.\nRoles & Responsibilities\nTo perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.\nOperate as the day-to-day point of contact related to all matters specific to the accounts\nDevelop and manage client relationships ensuring that expected service levels are achieved\nSolve conflicts with clients and resolve employee issues quickly and effectively\nMeet all client deadlines according to customer needs and objectives\nOversee customer account management and negotiate contracts to maximize profit\nEstablish budgets with the client and Account Director\nAchieve or exceed financial targets and ensure effective, efficient, and economic operation of assigned responsibilities\nEncourage an environment that supports teamwork, co-operation, performance excellence and personal success\nWork with Account Director to leverage SMEs in vendor contract negotiations, conducts competitive RFPs and assessment for self-perform opportunities\nAssist in preparing monthly and quarterly portfolio reports to communicate compliance to stakeholders\nMay participate in governance meetings with the vendors and client\nCollaborate with site managers to investigate and develop innovative practices of vendor programs for quality compliance, cost savings, sustainability, and efficiencies\nCollaborate with site managers to administer and execute internal performance audits, create, and drive subsequent corrective action plans to sustain required compliance levels\nSupport both internal and external regulatory agency inspection reviews\nEnsure that all work is performed within SBM company policies and procedural standards, reward or take disciplinary action when necessary, and involve Human Resources where appropriate\nRecruit, hire, create structure, evaluate, and develop high performing teams\nIdentify new sales opportunities within existing accounts\nHelp prepare and give sales presentations to high-level executives\nForecast and track sales results and make annual forecasts\nCommunicate the progress of monthly and quarterly initiatives to internal and external team members.\nThe ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.\nWork with managers and supervisors on site to plan, assign, and direct work of employees\nProvide leadership/motivation and convey the vision and values of SBM to team members\nSome travel may be required\nPerform other duties, as assigned\nQualification\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.\nEducation and/or Experience\nBachelor's degree in a related field and 5+ years of facilities management or janitorial operations experience, including at least 3 years in a management role overseeing multiple sites, client relationships, budgets, and large employee populations.\nEquivalent combinations of education and experience will be considered.\nProven success managing service contracts, operational performance metrics, labor utilization, regulatory compliance, and customer satisfaction within a facilities services environment.\nCertificates, Licenses, Registrations\nMay be required to have a valid driver’s license.\nKnowledge, Skills, and Abilities\nProven ability to build and maintain strong client relationships, including contract compliance, service-level agreement (SLA) management, and issue resolution.\nKnowledge of OSHA regulations, workplace safety practices, environmental compliance requirements, and janitorial industry best practices.\nProficiency with Microsoft Office Suite and experience using workforce management, facilities management, CMMS, or related operational systems.\nAbility to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.\nAbility to effectively present information and respond to questions from groups of managers, customers, employees, and public.\nStrong verbal and written communication skills.\nAbility to juggle multiple account management projects at a time.\nStrong attention to details.\nSupervisory Responsibilities\nCarries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; reviewing, approving, and managing employee timecards; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.\nPhysical Demands & Work Environment\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.\nBenefits:\nSBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:\nwww.sbmmanagement.com/careers Careers - SBM\nSBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.","description_format":"text","description_chars":6423,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-05T23:25:34Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":88,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.981,"p_room":0.9,"age_days":13,"expected_fill_days":27,"reasons":["conf:2","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":150000,"is_top_pay":false},"html_url":"https://alion.io/job/sbm-management-services-assistant-account-director-4","json_url":"https://alion.io/job/sbm-management-services-assistant-account-director-4.json","meta":{"generated_at":"2026-10-19T19:59:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15830,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3856819},"rest":"https://alion.io/mcp/rest/get_company?id=3856819"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsbm-management-services-assistant-account-director-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsbm-management-services-assistant-account-director-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsbm-management-services-assistant-account-director-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sbm-management-services-assistant-account-director-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsbm-management-services-assistant-account-director-4"}]}