{"id":3044402,"url":"https://alion.io/job/sbm-management-services-operations-quality-manager","title":"Operations-Quality Manager","company":{"id":3856819,"name":"SBM Management Services","domain":"sbmmanagement.com","url":"https://alion.io/company/sbm-management-services","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":491,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vacaville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":95000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-21T23:50:46Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-30T14:57:48Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Title:\nOperations-Quality ManagerJob Description:\nJob Overview\nThe Operations Quality Manager will be responsible for coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities. The individual will be responsible for developing effective quality control processes.\nRoles & Responsibilities\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.\nDevise and review specifications for products or processes to ensure effective quality control\nEnsure SBM’s quality management systems conforms to all regulatory/legal requirements\nOversee inspection of materials to ensure they meet requirements\nMonitor internal processes for quality standards\nKeep up on standards, regulations/laws, issues, and news with respect to product and service quality\nDevelop work schedules to ensure adequate service\nPrepare schedules for service personnel, assigns personnel to routes\nInspect and evaluate physical condition of establishment for program compliance, i.e. safety, quality, and service\nAudit and maintain inventory supplies and equipment\nInvestigate and promote improved equipment and methods\nReview customer requests for service to ascertain cause for service request, type of malfunction, and address with manager\nImplement organization policies and goals\nFacilitate budget requests to identify areas in which reductions can be made\nAssist with plans, budgets, and schedule modifications including cost estimates bid sheets and contracts\nParticipate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements\nAssist with coordination of program specifications, requirements for proposals and contracts, and associated documents\nCollect data for preparing estimates, labor hours, expenses, and other metrics\nMaintain a safe work environment for self and employees\nEnsure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.\nDirect supervisory management engaged in support of facilities programs\nAct as liaison between company, customers, clients, employees, and subcontractors\nConduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees\nAssist with human resource concerns and issues\nSupport compliance training for new hires and sustaining management/associates on quality expectations and systems.\nThe ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.\nSome travel may be required for this position\nQualification\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.\nEducation and/ or Experience\nA.A. Degree required with 2+ years of experience, or equivalent combination of education and experience\nCertificates, Licenses, Registrations\nCPR/AED/First Aid certification a plus\nA valid driver's license may be required for this position based on business needs. Employees required to drive as part of their job duties must maintain an acceptable Motor Vehicle Record (MVR) and meet company driving eligibility requirements\nCompleted all safety and task training certification\nMay be required to be forklift certified\nKnowledge, Skills, and Abilities\nBilingual a plus\nAbility to read and interpret instructions, procedures, manuals, and other documents\nStrong verbal and written communication skills\nKnowledge of cleaning methods and equipment and willing to share with team\nKnowledge of the upkeep and care of the cleaning equipment\nKnowledge of cleaning compounds and chemicals, and their safe, efficient use\nCustomer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills\nKnowledge of Microsoft Office and computer skills\nAbility to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community\nAbility to effectively present information and respond to questions from groups of managers, customers, employees, and general public\nSupervisory Responsibilities\nCarries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.\nPhysical Demands & Work Environment\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.\nOn-site mainly Monday to Friday but support weekends as needed.\nSalary $95,000\nBenefits:\nSBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:\nwww.sbmmanagement.com/careers Careers - SBM\nSBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.","description_format":"text","description_chars":6278,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-21T23:50:46Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.583,"p_room":0.9,"age_days":8,"expected_fill_days":20,"reasons":["conf:3","stale_co","win:mid","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":95000,"is_top_pay":false},"html_url":"https://alion.io/job/sbm-management-services-operations-quality-manager","json_url":"https://alion.io/job/sbm-management-services-operations-quality-manager.json","meta":{"generated_at":"2026-10-30T16:08:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4167,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3856819},"rest":"https://alion.io/mcp/rest/get_company?id=3856819"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsbm-management-services-operations-quality-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsbm-management-services-operations-quality-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsbm-management-services-operations-quality-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sbm-management-services-operations-quality-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsbm-management-services-operations-quality-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3044402}},{"tool":"search_jobs","arguments":{"company":"sbmmanagement.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3044402},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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