{"id":471048,"url":"https://alion.io/job/sbs-account-manager-2","title":"Account Manager","company":{"id":172692,"name":"SBS","domain":"sbs-software.com","url":"https://alion.io/company/sbs-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bristol, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":102000,"period":"year","method":"role_country_seniority_unknown","sample_n":552},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-06T13:21:23Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-10-29T20:13:59Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Position Overview\nSBS is currently recruiting an Account Manager to be responsible for leading and managing the commercial, contractual and relationship aspects of allocated clients. The Account Manager will have responsibility for the client relationship at business line executive level, and will ensure overall account objectives are met, will develop accounts through existing channels to continually grow the business and identify new opportunities to grow the Sopra footprint.\nThis is a highly visible and complex role, since the candidate will be managing key relationships, influencing client engagement and delivery performance as well as directing virtual teams so that client commitments are met. In addition, we expect to see significant growth from the assigned client base.\nResponsibilities\nAccountability for the end-to-end client relationship\nClient retention, growth through new business and expansion in existing clients\nMaintain high levels of client satisfaction by addressing client issues\nAccount Strategies to monitor and drive client needs leading to new revenue opportunities\nShare insight and knowledge with broader sales team to support the overall team objectives\nCollaborative working across lines of business to deliver client needs and net new opportunities\nQualifications\nHigh integrity, business acumen, drive, and a desire to help clients win.\nExperience of Account Management within financial services.\nIn-depth experience in navigating the sales process, even during adverse periods.\nWorking understanding of the financial services industry (particularly retail banking).\nAbility to prospect into and manage executive level relationships throughout the sales cycle by building rapport and delivering compelling, persuasive propositions that yield significant return on investment.\nPassionate about solving business problems through technology.\nClear and accurate written and oral / presentation skills in front of large teams of senior stakeholders.\nStrong collaboration skills with a penchant for building cross-functional (deal) teams to deliver results which individually the stakeholders could not achieve.\nThe role requires the following experience:\nA proven track-record of success (and overperformance) in sales and account management.\nDemonstrably capable of managing complex sales processes and converting opportunities to new business within existing clients in the financial services market.\nExperience of managing contract negotiations with clients.\nKnowledge of the retail financial services and an understanding of the solutions that address this market.\nIdeally candidates would have worked and supported clients through digital transformations.\nCompany Overview\nAt SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.\nAs part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.\nWhy SBS?\nAt SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.\nWe offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.\nEqual Opportunity Employer\nWe are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. We do not discriminate on the basis of age, disability, gender, sexual orientation, race, religion, or any other protected characteristic.","description_format":"text","description_chars":4019,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance"],"lifecycle":[{"event":"open","at":"2026-09-06T13:21:23Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.318,"p_room":0.35,"age_days":52,"expected_fill_days":19,"reasons":["conf:3","velocity","win:tail"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/sbs-account-manager-2","json_url":"https://alion.io/job/sbs-account-manager-2.json","meta":{"generated_at":"2026-10-29T22:02:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32529,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":172692},"rest":"https://alion.io/mcp/rest/get_company?id=172692"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsbs-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsbs-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsbs-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sbs-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsbs-account-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":471048}},{"tool":"search_jobs","arguments":{"company":"sbs-software.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":471048},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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