{"id":471044,"url":"https://alion.io/job/sbs-account-manager","title":"Account Manager","company":{"id":172692,"name":"SBS","domain":"sbs-software.com","url":"https://alion.io/company/sbs-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Douala, Cameroon"],"countries":["CM"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5512},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-06T13:21:23Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-10-27T09:40:29Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"Position Overview\nAs an Account Manager, you will be responsible for managing and growing a portfolio of existing strategic clients, exclusively composed of financial institutions such as banks and microfinance institutions, across the CEMAC region.\nIdeally based in Cameroon, you will cover clients across the region (Cameroon, Gabon, Congo, Chad, Central African Republic, Equatorial Guinea).\nYour main objective is to maximize the value of existing accounts, by driving recurring revenues (licenses, maintenance, subscription and services) and identifying new growth opportunities, while building strong long-term relationships in a demanding and fast-evolving regional environment.\nResponsibilities\nStrategic Account Management & Development\nManage and grow a portfolio of banks and microfinance institutions\nDevelop deep relationships with key stakeholders (CIOs, CTOs, Business Heads, and Executive Management)\nIdentify and drive cross-sell and up-sell opportunities (new modules, upgrades, additional services)\nUnderstand client challenges, priorities, and local constraints (regulatory, operational, financial)\nAct as a trusted advisor to clients, ensuring long-term partnership\nSoftware Solution Sales\nPromote and sell SBS software solutions (core banking, digital banking, Data/AI Platforms, specialized banking components and related services)\nApply a solution selling approach tailored to financial institutions\nBuild and present compelling value propositions aligned with client needs (digital transformation, system modernization, regulatory compliance)\nManage the full sales cycle: opportunity identification, qualification, proposal, negotiation, and closing\nCommercial & Contract Management\nLead commercial negotiations (contracts, renewals, pricing, licensing, maintenance agreements)\nManage contract lifecycle including renewals and extensions\nEnsure rigorous follow-up of invoicing and secure timely payments, in sometimes complex environments\nHandle sensitive commercial situations (renegotiations, outstanding payments, escalations)\nMarket Knowledge & Industry Expertise\nDevelop strong knowledge of the banking and microfinance ecosystem in the CEMAC region\nStay up to date with regional regulations (COBAC, BEAC) and industry trends\nAdapt sales strategies and messaging to local market dynamics\nCross-Functional Collaboration\nWork closely with Delivery, Support, Product, and Marketing teams\nEnsure alignment to deliver consistent and high-quality customer experience\nProvide market feedback to contribute to product evolution and go-to-market strategies\nPerformance Management & Reporting\nMaintain accurate pipeline and account information in CRM tools (e.g., Salesforce)\nProvide regular forecasts and performance reports\nMeet or exceed assigned revenue targets (quarterly and annual)\nDrive accountability on business outcomes and client satisfaction\nQualifications\nStrong communication and negotiation skills in multicultural environments\nAbility to engage and influence C-level executives\nProven ability to sell complex software solutions with long sales cycles\nStrong business acumen and customer-centric mindset\nAbility to adapt to challenging and diverse local environments\nHigh level of autonomy, rigor, and accountability\nResults-driven with strong ownership mentality\nProfile\nBachelor’s or Master’s degree in Business, Finance, IT, or related field\nMinimum 5 years of experience in selling software solutions to financial institutions (banks and microfinance)\nProven track record in account management and revenue growth\nStrong understanding of core banking or digital banking solutions\nExperience working in Africa, ideally within the CEMAC region\nFamiliarity with CRM tools (Salesforce or equivalent)\nWillingness to travel frequently across the region\nFluency in French and English is mandatory\nNice to Have\nExperience managing large strategic banking accounts in Africa\nKnowledge of regional regulatory frameworks (CEMAC, COBAC, BEAC)\nExperience in digital transformation projects within financial institutions\nAbility to navigate complex organizational and relationship-driven environments\n#LI-Hybrid\n#LI-AS2\nCompany Overview\nAt SBS, we’re more than just a technology company, we’re a global fintech partner helping banks and financial institutions transform, innovate, and grow. With over 5,000 employees worldwide and clients in more than 80 countries, our solutions power everything from digital banking and lending to payments and core banking systems.\nAs part of 74Software, we’re backed by a group of leading software companies delivering mission-critical solutions worldwide. Our focus is on delivering long-term value, leveraging cutting-edge technology, and fostering strong client partnerships. Join us and be part of a collaborative, forward-thinking team shaping the future of finance.\nWhy SBS?\nAt SBS, we’re committed to supporting our employees in every aspect of their lives, from health and wellbeing to financial security and lifestyle perks.\nWe offer benefits that allow you to thrive at work and beyond, including health coverage, retirement plans, paid time off, flexible work, career development, competitive pay, and global culture perks.\nEqual Opportunity Employer\nWe are committed to providing equal opportunities and ensuring a fair and inclusive recruitment process. 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