{"id":1589871,"url":"https://alion.io/job/sbt-global-logistics-operation-coordinator-air-ocean-operations","title":"Logistics Operation Coordinator (AIR & Ocean Operations)","company":{"id":4974,"name":"SBT Global","domain":"sbtglobal.com","url":"https://alion.io/company/sbtglobal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Ana, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":33,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":66000},"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-30T23:37:13Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-20T18:32:10Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Pay rate: ~$33~/hr, DOE\nWork Location: Santa ana, CA\nContract Period: 1 yr\nWork Hours: Tuesday-Saturday or Sunday-Thursday, 8AM~5PM\n Position Overview\nThe Mobile Business Unit supports the global distribution of mobile devices with a focus on speed, reliability, and operational efficiency. The Logistics Coordinator (Air & Ocean Operations) is responsible for planning, executing, and continuously improving inbound and outbound air and ocean freight operations, ensuring shipments move efficiently from manufacturers to company warehouses and ultimately to customers.\nThis position requires hands-on experience in air or ocean freight operations, along with solid ocean freight knowledge. As the operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.\nKey Responsibilities\n1) Planning & Scheduling\nCreate and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations\n2) Port & Terminal Coordination\nGather departure information for containers and air cargo at ports, terminals, and airports.\nMonitor and confirm on-time departures from U.S. Ocean terminals and major airports.\nCoordinate terminal departure schedules with terminal operators and customs brokers.\n3) Movement Monitoring\nTrack ocean containers, rail intermodal units, and air shipments in real time.\nValidate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.\nRespond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).\n4) Partner & Stakeholder Communication\nServe as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.\nHandle claims, documentation, and issue escalations through phone, email, or virtual meetings.\n5) Compliance & Documentation\nEnsure all shipments comply with international trade regulations, hazardous material requirements, and security standards.\nMaintain accurate records for audits and regulatory inspections.\nPerform other job-related duties as assigned.\n6) Core Competencies\nAnalytical Thinking: Translate large data sets into actionable insights.\nProblem Solving: Quickly identify root causes of operational issues and implement effective solutions.\nCommunication: Communicate clearly and effectively with internal teams and external partners.\nMultitasking: Manage multiple priorities while maintaining accuracy and attention to detail.\nAbility to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.\n7) Air Export Responsibilities\nReceive and validate Air Export shipping instructions (SI) from customers.\nCoordinate booking with airlines and freight forwarders based on required transit time and cost.\nPrepare and review MAWB, HAWB, commercial invoice, packing list, SLI and export declarations.\n• Coordinate TSA, IATA and dangerous goods (DG) compliance when applicable.\n• Monitor cargo cut-off time, terminal receiving schedule and flight departures.\n• Coordinate warehouse cargo receiving, screening, palletizing and ULD build-up.\n• Manage export customs clearance and respond to customs examinations or holds.\n• Track flight departures, transshipment status and final arrival; proactively resolve exceptions.\n• Communicate shipment status and milestones to customers through regular updates.\n• Handle flight cancellation, rollover, offload and rebooking with minimum service disruption.\n• Review airline freight invoices and accessorial charges for accuracy.\n• Measure Air Export KPI including On-Time Departure (OTD), On-Time Arrival (OTA), booking accuracy, document accuracy and claims ratio.\n• Support peak season capacity planning and airline allocation strategy.\n• Drive continuous process improvement to reduce transit time and logistics cost.\n 1) Education\nBachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.\n2) Experience\nMinimum 6 years of experience in logistics coordination, with a strong focus on international air and ocean freight operations.\nHands-on experience in international Air, Ocean, and OTR freight forwarding operations is required\nProven experience managing transload warehouse operations and Truckload (TL) dispatch.\n3) Industry Knowledge\nStrong understanding of international air and ocean freight regulations, and customs procedures\n4) Technical Skills\nProficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).\nAdvanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.\n All your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":4729,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Secondhand","Wholesale"],"lifecycle":[{"event":"open","at":"2026-10-01T15:42:16Z"}],"visa":[],"liveness":{"score":74,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.824,"p_room":0.9,"age_days":19,"expected_fill_days":30,"reasons":["conf:0","velocity","win:mid"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":66000,"is_top_pay":false},"html_url":"https://alion.io/job/sbt-global-logistics-operation-coordinator-air-ocean-operations","json_url":"https://alion.io/job/sbt-global-logistics-operation-coordinator-air-ocean-operations.json","meta":{"generated_at":"2026-10-20T21:06:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24506,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4974},"rest":"https://alion.io/mcp/rest/get_company?id=4974"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsbt-global-logistics-operation-coordinator-air-ocean-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsbt-global-logistics-operation-coordinator-air-ocean-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsbt-global-logistics-operation-coordinator-air-ocean-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sbt-global-logistics-operation-coordinator-air-ocean-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsbt-global-logistics-operation-coordinator-air-ocean-operations"}]}