{"id":1744674,"url":"https://alion.io/job/sbt-global-window-system-administrator-emmknox-admin","title":"Window System Administrator (EMM/Knox Admin)","company":{"id":4974,"name":"SBT Global","domain":"sbtglobal.com","url":"https://alion.io/company/sbtglobal","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-15T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plano, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":110000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":620},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false}],"status":"live","first_seen_at":"2026-10-01T21:43:02Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T08:27:53Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Pay rate: ~$6,035.92~/m, DOE\nWork Location : Plano, TX\nContract Period: 1 yr\n We are seeking an EMM Administrator to manage and operate an enterprise mobility management (EMM) platform for a large enterprise client. The role is responsible for day-to-day platform administration, device policy and application lifecycle management, and pre-production validation of new devices and operating system releases. The administrator will also serve as the Tier 2 point of escalation for mobile device issues.\nThe ideal candidate has hands-on Android Enterprise expertise, strong operational discipline, and the ability to communicate clearly with technical and business stakeholders.\nKey Responsibilities\nAdminister the Knox Manage platform, including directory (user/group) synchronization, admin RBAC, license utilization, and service integrations (Managed Google Play, certificates).\nConfigure and maintain device policies, profiles, and compliance rules (password, encryption, restrictions, Wi-Fi/VPN/Email); monitor and remediate non-compliant devices.\nManage the device lifecycle: enrollment (KME / Android Enterprise), remote lock/wipe for lost or departing-user devices, and inactive device decommissioning.\nDeploy and maintain public, third-party SaaS, and in-house mobile applications, including target groups, version updates, and managed app configuration.\nValidate compatibility of new device models, Android OS/One UI upgrades, Knox Manage releases, and new features (COPE, Knox Guard, DeX) before production rollout.\nTroubleshoot device, OS, and app incidents as Tier 2; Escalate issues to vendor support and drive them to resolution, including root cause analysis (RCA) and knowledge base (KB) updates.\nFollow change management procedures; prepare the monthly operations report and maintain SOPs and configuration baseline documentation.\nBachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.\n3+ years of experience administering an enterprise EMM/MDM/UEM solution (Microsoft Intune, VMware Workspace ONE, MobileIron/Ivanti, or similar).\nHands-on experience with Android Enterprise (Work Profile, Fully Managed, COPE) and Managed Google Play app deployment.\nWorking knowledge of Active Directory / Entra ID integration, certificate-based authentication, and Wi-Fi/VPN profile configuration.\nExperience in an ITIL-based support environment (incident, problem, and change management) using a ticketing system such as Salesforce.\nStrong written and verbal communication skills in English; ability to produce clear reports and documentation.\nAbility to work on-site and occasionally outside business hours for maintenance windows or critical incidents.\nPreferred Qualifications\nDirect experience with the EMM platform (Knox Manage, Knox Mobile Enrollment, Knox Guard, Knox Service Plugin).\nCertifications such as Microsoft MD-102, CompTIA Mobility+/Security+, ITIL 4 Foundation, or an enterprise mobility management (EMM) certification are preferred.\nExperience supporting large global enterprise environment.\nAll your information will be kept confidential according to EEO guidelines.","description_format":"text","description_chars":3154,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Secondhand","Wholesale"],"lifecycle":[{"event":"open","at":"2026-10-03T05:04:35Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.853,"p_room":0.9,"age_days":13,"expected_fill_days":29,"reasons":["conf:1","velocity","win:mid"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/sbt-global-window-system-administrator-emmknox-admin","json_url":"https://alion.io/job/sbt-global-window-system-administrator-emmknox-admin.json","meta":{"generated_at":"2026-10-15T11:50:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18303,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4974},"rest":"https://alion.io/mcp/rest/get_company?id=4974"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsbt-global-window-system-administrator-emmknox-admin"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsbt-global-window-system-administrator-emmknox-admin"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsbt-global-window-system-administrator-emmknox-admin"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sbt-global-window-system-administrator-emmknox-admin\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsbt-global-window-system-administrator-emmknox-admin"}]}