{"id":4166425,"url":"https://alion.io/job/sbv-services-quality-assurance-coordinator","title":"Quality Assurance Coordinator","company":{"id":3894773,"name":"SBV Services","domain":"sbv.co.za","url":"https://alion.io/company/sbv-services","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"MCI DirectHire","truth_index":{"grade":"B","score":84,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johannesburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T12:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T13:29:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nConsolidate and assist with Quality Assurance administration and reports\nConsolidate the statistics and reports received from the cash centres and submit to relevant stakeholders.\nAssist in facilitating Quality Assurance training and document reviews for Cash Processing and Logistics\nContribute and assist with the development of the Quality Management System according to the ISO 9001 2015 standards.\nInspect and report on compliance to published SOP at the cash centres as required.\nAssist in the review and validation of mapped workflow processes and SOPs.\nConsolidate the quality inspection reports from cash centres and provide to the Quality Assurance Managers weekly and monthly.\nEngage Senior Management, consolidate inputs from relevant stakeholders into the Board Report.\nEdit and cleanup of the Board Report before final submission to Head Operations.\nUpdate and consolidate the Quality Division KPI information and submit it to the Quality Divisional Manager monthly.\nReport, compile and distribute minutes of Quality Assurance MANCOs, SARB Penalty Meetings and other Quality Assurance Meetings.\nLoad Fraxion requests for the Quality Division (e.g. data request, phone upgrades, Credit Card).\nConsolidate SARB BI dashboard, identify data anomalies, compile report and distribute on request.\nProvide support to the Quality Assurance Managers and the Process Change Specialist with regards to ISO awareness and the BMS navigation initiatives.\nAssist the Process Change Specialist with quality checks on documents (SOPs, GI’s, mapped processes, policies and templates) before publishing.\nMaintain and update the storage of Quality documents according to Quality Management System Requirements as outlined by ISO 9001: 2015 standards.\nSubscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard\nSupport SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.\nProvide support to Project Management\nConsolidate SARB Phase 2 material packaging errors, monitor trends weekly and distribute the consolidated information to the QAM for Industry discussions.\nConsolidate and report on Daily Stats relating to Fit/Unfit yields and Transactional data from cash centres participating in the Currency Integrity Industry Testing.\nUpdate and share the project dashboards to the relevant stakeholders.\nAssist with Quality Assurance process and systems management\nPerform ad-hoc quality assurance inspections, as directed by the Quality Assurance Manager relating to processes, final products and identify deviations from quality standards.\nIdentify quality checks that are not compliant against the set standards and follow up with the relevant departments until findings are closed.\nGuide the Quality & Loss Officers and relevant stakeholders to conduct and report quality assessments accurately.\nCapture Logistics, Cash Processing and POPI Clean desk inspection checklists from Cash Centres, consolidate and submit the information to the Quality Assurance Managers\nAssist Centres with Root Cause Analysis of incidents, findings and non-conformance when required.\nLog non-conformance and findings on the relevant template and follow up on pending or overdue investigations with the applicable Centres.\nTrack receipt of audit inspections, other checklists and reports from Cash Centres and escalate as required to the Quality Assurance Managers.\nMonitor and capture settings received from Centres. Report on Note Sorting Machine threshold settings and escalate to relevant stakeholders.\nAssist with the monitoring of Compliance to Regulatory Bodies\nCollate and provide reporting on SARB regulatory and SARB Inspection\nAssist where required with SARB Inspections\nLive the organisation culture within one’s centre\nLive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission\nProvide leadership to employees within the organisation, creating a winning culture and high morale Lead as an Ambassador and executor of Change\nAct as a change Champion in periods of change to ensure continuity to operations\nRequirements\nWork Experience\n2 Years’ experience in Quality Control or Quality Assurance.\nEducation\nDiploma in Quality Management or similar: Advantageous\nKnowledge of ISO9001","description_format":"text","description_chars":4438,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Security Services"],"lifecycle":[{"event":"open","at":"2026-11-12T13:29:59Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-12T16:18:27Z"},"pay":null,"html_url":"https://alion.io/job/sbv-services-quality-assurance-coordinator","json_url":"https://alion.io/job/sbv-services-quality-assurance-coordinator.json","meta":{"generated_at":"2026-11-12T16:18:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34116,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3894773},"rest":"https://alion.io/mcp/rest/get_company?id=3894773"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsbv-services-quality-assurance-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsbv-services-quality-assurance-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsbv-services-quality-assurance-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sbv-services-quality-assurance-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsbv-services-quality-assurance-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4166425}},{"tool":"search_jobs","arguments":{"company":"sbv.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4166425},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}