{"id":3542458,"url":"https://alion.io/job/sc-johnson-manager-reverse-logistics","title":"Manager, Reverse Logistics","company":{"id":1805819,"name":"SC Johnson","domain":"scjbrands.com","url":"https://alion.io/company/scjbrands-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":13,"ghost_share":0,"stale_share":0.385,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":121680,"max":159705,"currency":"USD","period":"year","gross":null,"usd_annual":159705},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-10-30T19:41:30Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T22:11:32Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide - including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.\nThe 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.\nABOUT THE ROLE\nThe North America Reverse Logistics Manager is responsible for the end-to-end ownership, strategic direction, and execution of critical Reverse Logistics processes across the Supply Chain organization. You will serve as a subject matter expert for several specialized processes, including Overages, Shortages & Damages (OS&D), Returns & Remnants, Warehouse Club Pest Reconciliation and Disposition, Quality Recall & Recovery, and Adjustable-Rate Program reporting and support.\nKEY RESPONSIBILITIES\nServe as the primary organizational SME for specialized reverse logistics activities, providing expertise, guidance, and independent problem resolution across functions.\nServe as a key Supply Chain decision-maker and SME during product recall, recovery, and GEN recovery events, partnering closely with Legal, Quality, Commercial, and Logistics.\nOwn relationships and contractual oversight for multiple external service providers supporting Reverse Logistics operations.\nLead contract negotiations, quarterly business reviews, service performance management, and issue resolution.\nIndependently manage complex seasonal return activities and associated business decisions to minimize financial exposure and operational disruption.\nCoordinate reconciliation, financial accuracy, product disposition, and issue resolution across Commercial, Logistics, Finance, and external partners.\nIdentify and implement process improvements, technology enhancements, reporting capabilities, and operational efficiencies regarding performance, risks, financial implications, and mitigation plans.\nREQUIRED EXPERIENCE YOU’LL BRING\nBachelor's degree in supply chain, Business, Engineering, or a related field.\n7+ years of experience in Supply Chain, Logistics, Operations, or related business functions, with demonstrated ownership of complex processes and independent decision-making.\nPREFERRED EXPERIENCES AND SKILLS\nExperience in Reverse Logistics, Returns Management, Product Recovery, Recall Management, or related specialized Supply Chain functions.\nExperience managing third-party service providers, contracts, performance metrics, and business reviews.\nFamiliarity with regulatory, quality, legal, or compliance considerations associated with product recalls and recoveries.\nExperience with SAP ECC, Power BI, Tableau, or other Supply Chain reporting and analytics platforms.\nExperience leading cross-functional process improvements, technology enhancements, or operational optimization initiatives.\nProven ability to operate independently as a functional or process SME, managing multiple priorities and complex business activities with limited oversight.\nStrong understanding of Supply Chain processes and interdependencies, particularly logistics, inventory management, customer returns, financial reconciliation, and product disposition.\nDemonstrated experience managing cross-functional relationships and influencing business decisions without direct reporting authority.\nStrong analytical, critical-thinking, and problem-solving capabilities, including the ability to evaluate risks and make sound business recommendations.\nDemonstrated ability to communicate effectively with stakeholders at multiple organizational levels, including senior leadership.\nStrong organizational skills and the ability to manage multiple concurrent priorities, including time-sensitive business issues and escalations.\nJOB REQUIREMENTS\nFull Time, standard working hours in Chicago office\nTravel 10%\nRemote work available one day per week based on balanced team schedule\nBENEFITS AND PERKS\nSC Johnson’s total compensation packages are at or above industry levels. In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service. As a family company, we’re committed to providing benefits such as subsidized health care plans, maternity/paternity/adoption leave, flexible work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services and more.\nThe Company's Total Rewards package is at or above industry levels. The expected base salary range for this position is between 121,680.00 USD - 159,705.00 USD. Job related skills, experience, education, and location will be considered in setting actual starting base salary. In addition to your base salary and depending on job level, eligibility, and performance, a total package may include profit sharing, a short-term incentive and/or long-term incentives. As a family company, benefits are a key piece of our Total Rewards package as well and we’re proud to provide a comprehensive, competitive, and differentiated benefits program that our people and their families value.Inclusion & Diversity\nWe’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive.\nWe’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.\nBetter Together\nAt SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.\nEqual Opportunity Employer\nThe policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.\nAccommodation Requests\nIf you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to . All qualified applicants are encouraged to apply. Download the EEO Know Your Rights poster for more information.","description_format":"text","description_chars":6899,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Cleaning & Household Products","FMCG & Consumer Brand Groups"],"lifecycle":[{"event":"open","at":"2026-10-30T19:41:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":17,"reasons":["conf:5","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":159705,"is_top_pay":true},"html_url":"https://alion.io/job/sc-johnson-manager-reverse-logistics","json_url":"https://alion.io/job/sc-johnson-manager-reverse-logistics.json","meta":{"generated_at":"2026-11-03T01:25:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1928,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1805819},"rest":"https://alion.io/mcp/rest/get_company?id=1805819"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsc-johnson-manager-reverse-logistics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsc-johnson-manager-reverse-logistics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsc-johnson-manager-reverse-logistics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sc-johnson-manager-reverse-logistics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsc-johnson-manager-reverse-logistics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3542458}},{"tool":"search_jobs","arguments":{"company":"scjbrands.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3542458},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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