{"id":3723687,"url":"https://alion.io/job/scalable-os-level-3-engineer","title":"Level 3 Engineer","company":{"id":2681560,"name":"Scalable OS","domain":"scalableos.com","url":"https://alion.io/company/scalable-os","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Backend","role_family":"Backend","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active 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deployment tasks such asinstallation of applications, system configuration, etc., before physical\ndeployment\n\nPerform remote troubleshooting of hardware& software issues submitted by end-users\n\nPerform system and appliance updates such asServer OS upgrades, network device firmware updates, and other hardware updates\n\nHyper-V and VMware hypervisor troubleshootingand upgrades\n\nAssist with after-hours configuration changessubmitted by the company engineers\n\nEngage with the client, vendor, or companycontacts in events of emergency outages as defined by escalation plans unique\nto each client\n\nDocument problem resolution and the entireprocess within the company’s ticketing platform\n\nCreate technical documentation for clientprocesses, systems, and software tools, monitoring servers and desktops.\nCommunicate with vendors of company tools to remediate issues immediately\n\nRecommend improvements to support the process\nQUALIFICATIONS\nEffectively communicate company valueproposition and suite of offerings\n\nArrive on time or early to the office, clientmeetings, and training sessions\n\nRefrain from using unacceptable language anddialogue\n\nMaintain a professional demeanor under stress\nAdhere to client standard operating procedures\nStrong listening skills\nStrong documentation\nEffectively communicate technical informationto non-technical audiences\n\nOperate effectively in a team environment\nManage time effectively and operate withminimal supervision\n\nMicrosoft Server 2008+ experience\nMicrosoft Active Directory & SupportingServices (DNS, DHCP, File & Print Sharing)\n\nNetwork Technologies (understanding VPN, DNS,DHCP, Firewall, and routing rules)\n\nMicrosoft Server operation troubleshooting, andlight configuration experience are required\n\nHyper-V & VMware hypervisor experience\nSecurity vulnerability review and remediation\nMicrosoft Windows 7, 8, 10, and 11 desktopexperience\n\nMicrosoft Office 2010+ experience\nJOB 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