{"id":2492881,"url":"https://alion.io/job/scalable-os-technical-account-manager","title":"Technical Account Manager","company":{"id":2681560,"name":"Scalable OS","domain":"scalableos.com","url":"https://alion.io/company/scalable-os","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":22000,"max_usd":51000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1501},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Monday.com","optional":false}],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-14T09:02:15Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"SUMMARY We are seeking a highly organized and technically savvy Technical Account Manager (TAM) to join our team. In this role, you will serve as a critical liaison between our virtual CIO (vCIO) practice, internal project teams, clients, and vendors. You will play a hands-on role in ensuring client engagements run smoothly from capturing meeting insights to driving project execution and delivering polished findings back to clients. This is a unique blend of account management, technical advisory support, and project coordination, ideal for someone who thrives in a fast-paced managed services or IT consulting environment. JOB RESPONSIBILITIESClient Engagement & vCIO Support o Attend and support virtual CIO (vCIO) meetings, capturing accurate and detailed meeting notes, action items, and decisions o Serve as a trusted point of contact for clients, building strong long-term relationships o Present findings, project updates, technology recommendations, and roadmap progress to clients in a clear and professional manner o Translate complex technical concepts into business-friendly language for client-facing communications\nProject & Scope of Work Coordination o Collaborate with internal teams to ensure projects are progressing according to defined scopes of work (SOWs) o Track milestones, deadlines, and deliverables proactively identifying and escalating risks or blockers o Assist in the creation and review of SOWs, proposals, and project documentation o Maintain accurate records of project status, client communications, and follow-up items\nVendor Management & Procurement o Work with technology vendors to source pricing, quotes, and solutions aligned with client needs o Evaluate vendor proposals and assist in making recommendations based on client requirements and budget o Maintain and manage vendor relationships to ensure timely and accurate delivery of products and services\nSales Support & Business Development o Identify upsell and cross-sell opportunities within existing client accounts o Support the sales process by contributing technical insight to proposals and client presentations o Assist in renewing and expanding client contracts through proactive engagement and demonstrated value QUALIFICATIONS\n5+ years of experience in a technical account management, IT project coordination, or managed services role\nStrong foundational knowledge of information technology, including networking, cloud services, cybersecurity, Microsoft/cloud platforms, and IT infrastructure concepts\nProven ability to manage multiple client accounts and projects simultaneously with a high degree of organization\nExcellent written and verbal communication skills, including experience presenting to stakeholders or clients\nExperience working with or supporting a vCIO function or IT consulting practice is a strong plus\nFamiliarity with vendor procurement processes and technology quoting tools (e.g., ConnectWise, IT Glue, Autotask, or similar PSA/RMM platforms)\nSome sales acumen with a consultative, client-first approach\nExperience in a Managed Service Provider (MSP) or IT consulting environment\nExposure to IT roadmaps, business reviews (QBRs), and technology alignment processes\nProficiency with CRM tools and project management platforms (e.g., HubSpot, Salesforce, Monday.com, Asana)\nWhat Success Looks Like o In the first 90 days, a successful TAM will have a solid understanding of all assigned client accounts, be actively supporting vCIO engagements, and have established clear workflows for project tracking and vendor coordination. Long-term success is measured by client satisfaction, project delivery quality, retention, and account growth.\nSkills & Attributes o Highly organized with strong attention to detail o Self-starter who can manage competing priorities independently o Strong interpersonal skills able to build trust with clients and internal teams alike o Analytically minded with a problem-solving orientation o Comfortable in both technical and executive-level conversations o Team player who collaborates cross-functionally JOB REQUIREMENTS\nShould be willing to accept a long-term work-from-home arrangement.\n• Should be amenable to a permanent night shift schedule.","description_format":"text","description_chars":4211,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-10-14T03:31:15Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.849,"p_room":1,"age_days":6,"expected_fill_days":23,"reasons":["conf:3","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/scalable-os-technical-account-manager","json_url":"https://alion.io/job/scalable-os-technical-account-manager.json","meta":{"generated_at":"2026-10-14T09:53:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11242,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2681560},"rest":"https://alion.io/mcp/rest/get_company?id=2681560"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fscalable-os-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fscalable-os-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fscalable-os-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/scalable-os-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fscalable-os-technical-account-manager"}]}