{"id":483673,"url":"https://alion.io/job/scalapay-account-manager","title":"Account Manager","company":{"id":54190,"name":"Scalapay","domain":"scalapay.com","url":"https://alion.io/company/scalapay","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":35000,"max":40000,"currency":"EUR","period":"year","gross":true,"usd_annual":45674},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-06-22T14:07:30Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-02T13:59:56Z","board_verified":true,"closed_at":null,"days_open":102,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":101},"description":"At Scalapay, we’re shaping a culture with high standards, independent and critical thought, innovation, ownership, and continuous learning. We operate in a fast-moving, tech-driven environment, and we’re looking for people who thrive in change, think boldly, and take initiative.\n\nIf you’re ready toput your potential to the test in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow with one of Europe’s most ambitious fintech teams.\n#MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.\nTHE MISSION\n\nWe are looking for a motivated Account Manager to create long-term, trusting relationships with our merchant partners in Italy. The Account Manager’s role is to oversee a portfolio of assigned merchant partners, actively driving growth through product upselling and the cross-selling of additional services. Additionally, the Account Manager will be responsible for collecting, analyzing, preparing, and reporting key data points.\nKey Responsibilities:\nRetain and grow your portfolio by leading sales calls, business reviews, and recurring check-ins with the purpose to increase the current Total Transaction Volume and Revenue generated by the assigned Merchants Portfolio;\nMaximize account value by systematically identifying opportunities for product upselling and the cross-selling of Scalapay’s ecosystem of services; \nManage the Go-Live of your assigned portfolio, assisting the sales team in reducing time-to-market and negotiating the best setting with the merchant;\nOptimize integration and collaboration to achieve maximum penetration with all your assigned portfolio, by enabling Scalapay for the full customer base and making us the most appealing option;\nProvide consultancy to our merchants on how to optimize revenue and marketing, leveraging Scalapay Value Proposition and your knowledge;\nManage co-marketing activities with your merchants to attract the Scalapay’s customer audience to increase revenue, collaborating with our internal Affiliate and Marketing team;\nUse data analysis to spot business opportunities and presenting custom sales presentations with relevant findings and research;\nCreate case studies and best practices regularly, and share them internally and externally with the goal of scaling your account management activities and improve our sales conversion;\n Test new approaches to increase Total Transaction Volume and Revenue and provide weekly forecast to your manager;\nBe an advocate for your merchants with internal stakeholders with the goal of improving our business model, integrations, products and services;\nMeet your merchants face-to-face regularly via on-site visits, fairs, events, and other field activities (traveling time will account for at least 30% of the role); \nMinimum Qualifications:\nStrong business acumen;\nPrior experience in retail or travel is a definite asset\nProven ability to grow partnerships;\nProven experience in upselling and cross selling to maximize Merchants portfolios Total Transaction Volume;\nExcellent communication skills; proactive, organized and data-driven profile;\nDemonstrated ability to manage concurrent multiple projects and execute on tight deadlines;\nProficiency in Italian (C1-C2), and English (B2+) is a must;\nIf you speak MEDDIC, it’s a plus;\n2/3 years experience in account management and/or business consultant.\nHiring process\nAn initial chat with our Talent team\nAn interview with the Hiring Manager to deep dive into your experiences and better understand your motivation;\nA case study to test your hard skills, that will be debriefed with the Hiring Manager and VP Growth;\nA final chat with Simone (our CEO) where he will share and assess the Scalapay Values\nCompensation will be determined based on skills, experience, and qualifications.\nExpected gross annual base salary: EUR 35,000 - 40,000, plus variable compensation of EUR 10,000 - 15,000 based on performance.\nWant to learn more? Don't hesitate to explore our Careers website, our LinkedIn and Glassdoor pages. \nPro tip: send your CV in English\n Super Pro tip: we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.","description_format":"text","description_chars":4198,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-06T18:05:44Z"}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.287,"p_room":0.28,"age_days":101,"expected_fill_days":19,"reasons":["conf:6","win:tail","crowd:"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":45674,"is_top_pay":false},"html_url":"https://alion.io/job/scalapay-account-manager","json_url":"https://alion.io/job/scalapay-account-manager.json","meta":{"generated_at":"2026-10-03T04:25:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4703,"day_limit":5000,"remaining_today":297,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}